Status Light Troubleshooting Codes - Xerox DocuMate 250 User Manual

Status Light Troubleshooting Codes

DocuMate 250 Scanner User's Guide
A green status light indicates the normal state of the scanner.
Normal Operation
• Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
• Steady green: indicates the scanner is ready to scan.
Error Codes
If your scanner experiences hardware problems, the status light
will blink red. The number of times it blinks indicates the error code.
Error
Code Problem Description
6 The scanner's cover
is open.
9 Paper jam
All An internal part in the
Other scanner may have
Codes malfunctioned.
Maintenance
Solution
Close the scanner cover and
make sure it attaches
completely.
See "Clearing Paper Jams" on
page 107.
Turn off the power to your
scanner, then turn it back on
again. If the problem persists,
re-boot your computer. If the
problem still persists, contact
Xerox Technical Support.
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