Printing Problems - Xerox Phaser 4600DN User Manual

Printing Problems

Condition
The machine does not print.
Possible Cause
The machine is not receiving
power.
The machine is not selected as
the default machine.
Check the machine for the following:
• The top cover is not closed. Close the top cover.
• Paper is jammed. Clear the paper jam. (See
page 97.)
• No paper is loaded. Load paper. (See
• The Toner Cartridge is not installed. Install the Toner Cartridge.
If a system error occurs, contact your service representative.
The connection cable between
the computer and the machine
is not connected properly.
The connection cable between
the computer and the machine
is defective.
The port setting is incorrect.
The machine may be
configured incorrectly.
The printer driver may be
incorrectly installed.
The machine is malfunctioning.
The document size is so big
that the hard disk space of the
computer is insufficient to
access the print job.
General Care and Troubleshooting
Suggested Solutions
• Check the power cord connections.
Check the power switch and the
power source.
• Select your machine as your default
machine in Windows.
Fault Clearance
Loading Paper on page 56.)
• Disconnect the machine cable and
reconnect it.
• If possible, attach the cable to
another computer that is working
properly and print a job. You can
also try using a different machine
cable.
• Check the Windows printer setting
to make sure that the print job is
sent to the correct port. If the
computer has more than one port,
make sure that the machine is
attached to the correct one.
• Check the printer driver options to
ensure that all of the print settings
are correct. (See Print Procedure
page 30.)
• Reinstall the printer software. (Refer
to the System Administrator Guide
for instructions.)
• Check the display message on the
control panel to see if the machine
is indicating a system error. Contact
a service representative.
• You might need to reduce the
complexity of the page or install
more memory. (Refer to the
Administrator Guide.)
Xerox Phaser 4600/4620
User Guide
on
on
System
107