Customer Responsibilities; Ongoing Maintenance; Routine Maintenance; Meter Reading And Reporting - Xerox DocuPrint 92C Installation Planning Manual

PREPARING FOR INSTALLATION

Customer responsibilities

Operator and Systems training
Network installation
4-2 XEROX DOCUPRINT NETWORK PRINTER SERIES INSTALLATION PLANNING GUIDE FOR MODEL 92C NPS
•
•
Your responsibilities prior to, during, and after installation of the
DocuPrint NPS system are to schedule and monitor your installation
activities. Refer to the "DocuPrint Model 92C NPS installation
planning checklist" and the "Network preinstallation checklist" in this
chapter for a complete list of responsibilities.
Refer to the "Xerox support services" appendix for information on
services designed to support you prior to, during, and after your
installation.
Site personnel Identify the person (or persons) at your site who will be the primary
interface with Xerox.
After the installation of your DocuPrint Model 92C NPS, there are a
few ongoing tasks that must be performed. These tasks may include
all or some of the following:
•
•
•
•
•
•
It is your responsibility to designate a person (or persons) to perform
these tasks.
Select personnel for Operator and Systems training and set up a
training schedule.
Site preparation Select and prepare the site for DocuPrint NPS system installation
(including proper power, air conditioning, and work space).
Install the necessary network connections required to connect client
workstations to the printer controller. Refer to the "Network
preinstallation checklist" in this chapter.
Training
— Provide initial operator training
— Provide information and assistance in registering for Xerox
Customer Education classes or obtaining tutorials.
Service
— Review preventive maintenance schedules and service call
procedures
— Provide ongoing maintenance
— Assist in resolving hardware and software problems.

Meter reading and reporting

Overseeing routine maintenance
Placing service calls for hardware problems
Ordering additional documentation, software, or fonts
Arranging additional operator training
Maintaining an adequate inventory of consumable supplies.