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USING CONNECTION MANAGER
Chapter 11 – Using Connection Manager
Use Connection Manager to:
Install the latest device drivers.
Connect your device to your carrier's network.
Note:
Connection Manager can install drivers and connect your device regardless of your cellular network;
however, activation is only supported with Verizon, Aeris, and some regional carriers. I
Switch the firmware in your device to a different carrier (if supported by your device).
Manage cellular connection and automatically reconnect with the keep-alive feature.
View device details.
View line charts of signal level and data rates.
Use a terminal window for communicating with and troubleshooting the device.
Note:
If you have an older version of Connection Manager, uninstall it before installing a new version. For
details, refer to
Installing Connection Manager
Connection Manager installs the appropriate drivers for USB devices along with the application. Serial devices do
not require drivers.
Note:
Attempting to plug in the device before the appropriate drivers are installed can cause the connection to
fail.
To install Connection Manager and the device drivers:
1.
Go to https://www.multitech.com/support/connection-manager.
2.
Click Connection Manager.
3.
Open or unzip the Connection Manager file and run the installer (.msi file).
4.
On the MultiTech Connection Manager Setup Wizard Welcome Panel, click Next.
5.
Read the end-user license agreement and check I accept the terms in the License Agreement. Click Next.
6.
Click Next to have the installer automatically disable the native WWAN AutoConfig service in Windows.
The WWAN AutoConfig service manages mobile broadband connections. Connection Manager requires
that this service be disabled.
Note:
This page appears in Windows 10 and Windows 1.
7.
If any Multichannel device is connected to the computer, disconnect it and click Next.
8.
If you use a USB device, check Install the modem driver.
CAUTION:
computer, make sure that you check Install the modem driver. Failure to do this will cause the
application to incorrectly detect your device or not detect the device at all.
Note:
Install the modem driver for a serial device.
9.
To specify a folder for Connection Manager, use the default folder or click Change to browse to the folder
you want to use. Click Next.
40
Uninstalling Connection
Unless you are certain that the drivers for your USB device are already installed on the
Because serial devices do not require drivers, it does not matter if you check or uncheck
Manager.
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