Multitech SocketModem Cell Cat M1 Device Manual
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Multitech SocketModem Cell Cat M1 Device Manual

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Cell Cat M1
MTSMC-MNG6 Device Guide

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Summary of Contents for Multitech SocketModem Cell Cat M1

  • Page 1 ® SocketModem Cell Cat M1 MTSMC-MNG6 Device Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.

  • Page 3: Table Of Contents

    CONTENTS Contents Chapter 1 – Product Overview ..........................6 Product Overview................................6 Documentation ................................6 Product Build Options ..............................6 Chapter 2 – Dimensions ............................8 MTSMC-MNG6 ................................8 MTSMC-MNG6-xx-U..............................9 Chapter 3 – Specifications ............................10 MTSMC-MNG6 and MTSMC-MNG6-U Specifications ....................10 Powering Down Your Device ............................
  • Page 4 CONTENTS Examples ................................... 24 Configuring a Data Connection ........................... 25 Configuring Packet Data Protocol ..........................25 Configuring APN ................................ 25 Registering the Device on a Cellular Network ......................26 Testing Cellular Data ..............................27 Chapter 7 – Safety Information ..........................28 Handling Precautions ..............................
  • Page 5 CONTENTS Main tab..................................45 Settings tab ................................46 Connection tab................................46 Details tab ................................. 46 Terminal tab................................46 Charts tab.................................. 46 Troubleshooting ................................47 Serial COM port is not available in the Serial Modem Settings................47 Device is not detected ("No Device") ........................47 USB Modem is not detected .............................

  • Page 6: Chapter 1 - Product Overview

    These quick-to-market communications devices allow developers to add wireless communication to products with a minimum of development time and expense. SocketModem Cell models are based on industry-standard open interfaces and use MultiTech’s Universal Socket design. Important: The MTSMC-MNG6 must be configured for Cat M1 use only. Use AT#WS46=0 to ensure the device is in Cat M1 mode.
  • Page 7 PRODUCT OVERVIEW Note: These units ship without network activation. To connect them to the cellular network, you need a cellular account. For more information, refer to SIM Card and Account Activation. The complete product code may end in .Rx. For example, MTSMC-MNG6.Rx, where R is revision and x is the revision number.

  • Page 8: Chapter 2 - Dimensions

    DIMENSIONS Chapter 2 – Dimensions MTSMC-MNG6 ® SocketModem Cell Cat M1 MTSMC-MNG6 Device Guide...

  • Page 9: Mtsmc-Mng6-Xx-U

    DIMENSIONS MTSMC-MNG6-xx-U ® SocketModem Cell Cat M1 MTSMC-MNG6 Device Guide...

  • Page 10: Chapter 3 - Specifications

    SPECIFICATIONS Chapter 3 – Specifications MTSMC-MNG6 and MTSMC-MNG6-U Specifications Category Description General Standards LTE UE Category M1 3GPP Rel. 14 Compliant 3GPP Rel. 13 eDRx 3GPP Rel. 13 extended coverage 3GPP Rel. 12 PSM TCP/IP Functions SSL, IPv4/IPv6 stack with TCP and UDP protocol Frequency Bands 4G Bands: B1, B2, B3, B4, B5, B8, B8_US, B12, B13, B18, B19, B20, B25, B26, B27, B28, B66 2G Bands: B2, B3, B5, B8...

  • Page 11: Powering Down Your Device

    SPECIFICATIONS Category Description Power Requirements Input Voltage 3.3–5 VDC Certifications and Compliance EMC and Radio FCC Part 15 Class B Compliance FCC Part 22H, 24E, 27, 90 CE Mark, RED (EU) UKCA Safety Compliance UL 62368-1 UL 60950-1 cUL 62368-1 60950-1 IEC 62368-1 IEC 60950-1...

  • Page 12: Absolute Maximum Rating

    SPECIFICATIONS Parameter Minimum Maximum 3.3 Volt Powered Input Low Level 0.55 Input High Level Output Low Level 0.55 Output High Level 2.35 5 Volt Powered Input Low Level Input High Level Output Low Level 0.55 Output High Level Absolute Maximum Rating All models can run with an input voltage of either 3.3V or 5V.

  • Page 13: Pin Availability By Build

    SPECIFICATIONS Signal Name Logic Level In/Out Description Voltage USB VBUS 3.3 – 5.0 Input with 47KΩ USB power supply input pull-down Ground USB DP 3.3V I/O USB data USB DN 3.3V I/O USB data –RTS Input with 47KΩ Request to send (active low) pull-down –RXD Output with 47KΩ...
  • Page 14 SPECIFICATIONS Signal Name Serial Only USB Only USB DN –RTS –RXD –TXD –RI –DSR –CTS –DCD –DTR –LED LINK ® SocketModem Cell Cat M1 MTSMC-MNG6 Device Guide...

  • Page 15: Power Measurements

    SPECIFICATIONS Power Measurements Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into your power source when determining product load. Note: The following notes apply to the following tables. Tx Pulse: The average peak current during an LTE connection. Maximum Power: The continuous current during maximum data rate with the radio transmitter at maximum power.
  • Page 16 SPECIFICATIONS Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into the power source when determining product load. Tx Pulse: The average peak current during a GSM850 transmission burst period or HSDPA/LTE connection. The transmission burst duration for GSM850 can vary, depending on what transmission scheme is being deployed (GPRS Class 8, Class 10, GSM, etc.).

  • Page 17: Mtsmc-Mng6-U Power Draw

    SPECIFICATIONS MTSMC-MNG6-U Power Draw Note: This table has been split for readability. Radio Protocol Sleep Mode PSM Mode eDRX Mode eDRX Mode Cellular Current CFUN=0 (CPSMS) w/CFUN=5 Connection Idle (If Applicable) (No Data) (Amps) (Amps) 3.3 Volts GSM850 49 mA LTE Band 5 22 mA 48 mA...

  • Page 18: Mounting Hardware

    SPECIFICATIONS Mounting Hardware The board has three mounting holes at corners. Use #4 or M3 hardware for mounting the SocketModem to the board. Refer to Dimensions for more information. Recommended Parts Manufacturer Part Part Number PEM (Penn Engineering & Surface Mount Standoff SMTSO-M3-4ET Manufacturing) RAF Electronic Hardware...

  • Page 19: Chapter 4 - Antennas

    Antennas not included in this list or that have a gain greater than specified are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. Cellular Antenna Cellular devices were approved with the following antenna: Manufacturer: Wieson Model Number: ARY118-0167-001-00 MultiTech ordering information: Model Quantity ANLTE4V2-1HRA ANLTE4V2-2HRA ANLTE4V2-10HRA ANLTE4V2-50HRA Cellular Antenna Specifications...
  • Page 20 ANTENNAS Category Description Peak Gain 619-960 MHz: 1.89 dBi 1447-2690 MHz: 3.95 dBi 3300-3800 MHz: 1.56 dBi Radiation Omni-directional Polarization Linear Connector SMA(M) ® SocketModem Cell Cat M1 MTSMC-MNG6 Device Guide...

  • Page 21: Chapter 5 - Carrier Specific Notice

    To stay compliant to Verizon’s requirements you must implement FOTA. Failure to perform a critical update could result in losing access to the Verizon network. For information and examples go to https://www.multitech.com/landing-pages/events/campaigns/promotions/products/verizon- fota/fota-notification-page ®...

  • Page 22: Chapter 6 - Getting Started

    GETTING STARTED Chapter 6 – Getting Started Before Using the Device Before using the device: Get a SIM card from your network provider. Refer to SIM Card and Account Activation Install the SIM card on your device. Refer to Installing a SIM Card on a SocketModem Attach antennas and cable the hardware.

  • Page 23: Installing Drivers

    Install drivers on your computer before connecting the device. For the UDK2 Developer Board, download the driver through the developer kit page Downloads tab at https://www.multitech.com/brands/socketmodem-dragonfly-dev-kit. The installation instructions are included in the driver zip file. The cellular radio's USB device driver is available on your model's page.

  • Page 24: Configuring Device Firmware For Your Cellular Network

    GETTING STARTED Configuring Device Firmware for Your Cellular Network Before connecting to a cellular network, you need to configure the device for that cellular network. This step is required only the first time you use the device and if you change cellular carrier. Important: Configure the device for Cat M1 use only.

  • Page 25: Configuring A Data Connection

    GETTING STARTED Configuring a Data Connection Configure the device before making a cellular data connection. Configuration changes are saved automatically. Note: Configure the data connection when initially setting up the device, when changing SIM card, or if recommended by your carrier. Configuring Packet Data Protocol Use a Packet Data Protocol (PDP) context to configure the device to use your carrier’s packet data services.

  • Page 26: Registering The Device On A Cellular Network

    GETTING STARTED AT+CGDCONT=1,"IPV4V6","mw01.vzwstatic" AT+COPS=0 Configuring APN for AT&T and Other Networks AT&T and other networks may not pushes PDP context details, including the APN, to the device. Use the following AT commands to set the APN. AT+COPS=2 AT+CGDCONT=1,"IPV4V6","<APN>" AT+COPS=0 Where <APN> is the APN your carrier provided with the SIM. AT&T Example AT+COPS=2 AT+CGDCONT=1,"IPV4V6","broadband"...

  • Page 27: Testing Cellular Data

    GETTING STARTED AT+CEREG? +CEREG: 0,1 AT+CGREG? +CGREG: 0,1 Testing Cellular Data Once the device is configured and registered with the cellular network, activate a PDP context and conduct a ping test to ensure the device is sending and receiving data. Activating a PDP Context Before sending data, activate a carrier specific PDP context with the following.

  • Page 28: Chapter 7 - Safety Information

    SAFETY INFORMATION Chapter 7 – Safety Information Handling Precautions To avoid damage due to the accumulation of static charge use proper precautions, such as an ESD strap, when handling any cellular device to avoid exposure to electronic discharge during handling and mounting the device. Radio Frequency (RF) Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment.

  • Page 29: Interference With Pacemakers And Other Medical Devices

    SAFETY INFORMATION Interference with Pacemakers and Other Medical Devices Potential interference Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices.

  • Page 30: User Responsibility

    Do not expose the device to water, rain, or spilled beverages. It is not waterproof. Exposure to liquids could result in damage to the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with the device's accessory specifications may invalidate the warranty.

  • Page 31: Chapter 8 - Labels

    This device is an industry and/or carrier approved modem. In most cases, when integrated and used with an antenna system that was part of the MultiTech modem certification, additional approvals or certifications are not required for the device that you develop as long as the following requirements are met: PTCRB Requirements: The antenna system cannot be altered.
  • Page 32 LABELS MTSMC-MNG6 Package MTSMC-MNG6-U Package Label Label ® SocketModem Cell Cat M1 MTSMC-MNG6 Device Guide...

  • Page 33: Chapter 9 - Regulatory Information

    REGULATORY INFORMATION Chapter 9 – Regulatory Information 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 34: Fcc Grant Information

    REGULATORY INFORMATION FCC Grant Information FCC Identifier: RI7ME910G1WW Equipment Class: PCS Licensed Transmitter Notes: ME910G1-WW LTE Module CAT M Approval: Single Modular FCC Rule Part Frequency Range Power Output Frequency Tolerance Emission (MHz) (mW) (PPM) Designator 824.2 - 848.8 1.79 2.5 PM 246KGXW 824.2 - 848.8...
  • Page 35 REGULATORY INFORMATION FCC Rule Part Frequency Range Power Output Frequency Tolerance Emission (MHz) (mW) (PPM) Designator 699.1 - 715.9 0.23 2.5 PM 184KG7D 699.7 - 715.3 0.22 2.5 PM 1M10G7D 699.7 - 715.3 2.5 PM 938KW7D 777.1 - 786.9 0.19 2.5 PM 129KG7D 777.1 - 786.9...

  • Page 36: Industry Canada Class B Notice

    REGULATORY INFORMATION Industry Canada Class B Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur. This device complies with Industry Canada license-exempt RSS standard(s). The operation is permitted for the following two conditions: the device may not cause interference, and this device must accept any interference, including interference that may cause undesired operation of...

  • Page 37: Emc, Safety, And Radio Equipment Regulations (Ukca)

    Council Directive 2014/53/EU on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. MultiTech declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The declaration of conformity may be downloaded at https://www.multitech.com/red...

  • Page 38: Chapter 10 - Environmental Notices

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

  • Page 39: Restriction Of The Use Of Hazardous Substances (Rohs)

    2015/863 of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS 3). These MultiTech products do not contain the following banned chemicals Lead, [Pb] < 1000 PPM Mercury, [Hg] <...

  • Page 40: Chapter 11 - Using Connection Manager

    Open or unzip the Connection Manager file and run the installer (.msi file). On the MultiTech Connection Manager Setup Wizard Welcome Panel, click Next. Read the end-user license agreement and check I accept the terms in the License Agreement. Click Next.

  • Page 41: Setting Up A Serial Device In Windows Device Manager

    In the Setup Wizard, click Finish. Note: To open Connection Manager automatically after installation, check Start the MultiTech Connection Manager when the installation is finished. If using a USB device, you can connect the device to the carrier's network with Connection Manager. Refer to Connecting a Device.
  • Page 42 USING CONNECTION MANAGER Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right. Important: Make sure that you select only Standard 33600 bps Modem.

  • Page 43: Connecting A Device

    USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. If you have a serial device, set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager.

  • Page 44: Uninstalling Connection Manager

    The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages.

  • Page 45: Connection Manager User Interface

    USING CONNECTION MANAGER Connection Manager User Interface Connection Manager consists of the following tabs: Main Settings Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:...

  • Page 46: Settings Tab

    USING CONNECTION MANAGER Connection statistics: download and upload speeds, amount of traffic sent and received (only when connection to the carrier's network is established) The keep-alive check status and when the last ping response was received if Enable keep-alive check is checked on the Connection tab.

  • Page 47: Troubleshooting

    USING CONNECTION MANAGER Troubleshooting Serial COM port is not available in the Serial Modem Settings Close Connection Manager and reopen it. Device is not detected ("No Device") After following the steps to activate your device, the Main tab still indicates "No Device." Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial.

  • Page 48: System Cannot Connect To Serial Device

    USING CONNECTION MANAGER System Cannot Connect to Serial Device If your system cannot establish a connection with a serial device, verify Connection Manager settings match modem and serial port settings on the computer. In Connection Manager, click on the Settings tab. In Device Manager, open Modems and then right-click on your device and select open the Properties.
  • Page 49 USING CONNECTION MANAGER In Device Manager, open Ports (COM & LPT) and then right-click on the Com Port used by your device and select Properties. Click on the Port Settings tab to confirm the Bits per second, Date bits, Parity, Stop bits and Flow control match those settings in Connection Manager.
  • Page 50 USING CONNECTION MANAGER ® SocketModem Cell Cat M1 MTSMC-MNG6 Device Guide...

  • Page 51: Index

    INDEX Index documentation..............6 driver installation ............23 access point name............25 activation...............40 antenna .................19 cellular devices............19 electrical characteristics, pins ........12 APN................25 AT&T) ................25 AT#SHDN ...............11 FCC certification ............34 FCC Notice Class B ..............33 build options ..............6 getting started...............22 carrier................25 cellular network ............26 cellular networks............25 certification hazardous substances ...........39...
  • Page 52 INDEX MTSMC-MNG6 ............15 sécurité MTSMC-MNG6-U .............17 interférences RF............28 radio frequency interference........28 terminal software............22 register device on cellular network ......26 test sending data............27 RoHS................39 troubleshooting Connection Manager ..........47 safety RF interference ............28 UKCA ................37 vehicle..............29 user responsibility............30 shutdown ..............11 SIM card ................22 SIM card, installing............22 specifications..............10 vehicle safety ..............29...

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