Multitech SocketModem Cell Device Manual
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Multitech SocketModem Cell Device Manual

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MTSMC-MNG2 Device Guide

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Summary of Contents for Multitech SocketModem Cell

  • Page 1 ® SocketModem Cell MTSMC-MNG2 Device Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.

  • Page 3: Table Of Contents

    CONTENTS Contents Chapter 1 – Product Overview ..........................6 Product Overview................................6 Documentation ................................6 Product Build Options ..............................7 Chapter 2 – Dimensions ............................8 MTSMC-MNG2 ................................8 MTSMC-MNG2-U ................................9 Chapter 3 – Specifications ............................10 MTSMC-MNG2 and MTSMC-MNG2-U Specifications ....................10 Powering Down Your Device ............................
  • Page 4 CONTENTS Interference with Pacemakers and Other Medical Devices ..................26 Potential interference ............................... 26 Precautions for pacemaker wearers ........................26 Vehicle Safety................................26 Device Maintenance ..............................26 User Responsibility..............................27 Chapter 8 – Regulatory Information........................28 47 CFR Part 15 Regulation Class B Devices ......................... 28 FCC Grant Information ..............................
  • Page 5 CONTENTS Index..................................44 ® SocketModem Cell MTSMC-MNG2 Device Guide...

  • Page 6: Chapter 1 - Product Overview

    LTE Cat M1 performance. Designed for IoT applications, these models offer enhanced coverage and optimized power consumption. These quick-to-market communications devices allow developers to add wireless communication to products with a minimum of development time and expense. SocketModem Cell models are based on industry-standard open interfaces and use MultiTech’s Universal Socket design.

  • Page 7: Product Build Options

    PRODUCT OVERVIEW Product Build Options Product Description Carrier/Region MTSMC-MNG2 Embedded LTE Cat M1/NB/2G Modem/Serial w/GNSS MTSMC-MNG2-U Embedded LTE Cat M1/NB/2G Modem/USB w/GNSS Note: These units ship without network activation. To connect them to the cellular network, you need a cellular account. For more information, refer to SIM Card and Account Activation.

  • Page 8: Chapter 2 - Dimensions

    DIMENSIONS Chapter 2 – Dimensions MTSMC-MNG2 ® SocketModem Cell MTSMC-MNG2 Device Guide...

  • Page 9: Mtsmc-Mng2-U

    DIMENSIONS MTSMC-MNG2-U ® SocketModem Cell MTSMC-MNG2 Device Guide...

  • Page 10: Chapter 3 - Specifications

    SPECIFICATIONS Chapter 3 – Specifications MTSMC-MNG2 and MTSMC-MNG2-U Specifications Category Description General Standards LTE UE Category M1/NB1 3GPP release 13 compliant USB Interface is CDC-ACM compliant TCP/IP Functions SSL, IPv4/IPv6 stack with TCP and UDP protocol Frequency Bands Europe 4G: B3 (1800), B8 (900), B20 (800) 2G: B2 (1900), B3 (1800), B5 (850), B8 (900 Europe 2G Fallback:...

  • Page 11: Powering Down Your Device

    SPECIFICATIONS Category Description Input Voltage 3.3–5 VDC Certifications and Compliance EMC and Radio Compliance Safety Compliance IEC 60950-1 2nd ED Approvals PTCRB, AT&T, Verizon, RED Powering Down Your Device CAUTION: Failing to properly power down the device before removing power may corrupt your device's file system.

  • Page 12: Absolute Maximum Rating

    SPECIFICATIONS Parameter Minimum Maximum Output Low Level 0.55 Output High Level Absolute Maximum Rating All models can run with an input voltage of either 3.3V or 5V. The maximum voltage on any signal pin equals the input voltage. Electrical Characteristics Other Pins Signal VIL Min VIL Max...

  • Page 13: Pin Availability By Build

    SPECIFICATIONS Signal Name Logic Level Voltage In/Out Description –DTR Data terminal ready (active low) Ground –LED LINK Link status (active low, can sink up to 150mA) DC input power Ground A hyphen (-) indicates a range of acceptable logic levels. Pin Availability by Build Signal Name Serial Only...

  • Page 14: Power Measurements

    SPECIFICATIONS Power Measurements Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into your power source when determining product load. Note: The following notes apply to the following tables. Tx Pulse: The average peak current during an LTE connection. Maximum Power: The continuous current during maximum data rate with the radio transmitter at maximum power.
  • Page 15 SPECIFICATIONS Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into the power source when determining product load. Tx Pulse: The average peak current during a GSM850 transmission burst period or HSDPA/LTE connection. The transmission burst duration for GSM850 can vary, depending on what transmission scheme is being deployed (GPRS Class 8, Class 10, GSM, etc.).

  • Page 16: Mtsmc-Mng2-U Power Draw

    SPECIFICATIONS MTSMC-MNG2-U Power Draw Note: This table has been split for readability. Radio Protocol Sleep Mode PSM Mode eDRX Mode eDRX Mode Cellular Current CFUN=0 (CPSMS) w/CFUN=5 Connection Idle (If Applicable) (No Data) (Amps) (Amps) 3.3 Volts GSM850 41 mA LTE Band 5 1.47 mA 41 mA...

  • Page 17: Mounting Hardware

    SPECIFICATIONS Mounting Hardware The board has three mounting holes at corners. Use #4 or M3 hardware for mounting the SocketModem to the board. Refer to Dimensions for more information. Recommended Parts Manufacturer Part Part Number PEM (Penn Engineering & Surface Mount Standoff SMTSO-M3-4ET Manufacturing) RAF Electronic Hardware...

  • Page 18: Chapter 4 - Antennas

    The required antenna impedance is 50 ohms. Antenna Devices were approved with the following antenna: Manufacturer: Wieson Description: LTE Antenna with SMA-Male Connector Model Number GY115IE002-001 MultiTech ordering information: Model Quantity ANLTE4-1HRA ANLTE4-2HRA ANLTE4-10HRA ANLTE4-50HRA Antenna Specifications Category Description Frequency Range 0.698 - 0.96 GHz...
  • Page 19 ANTENNAS Category Description Radiation Omni-directional Polarization Linear, vertical ® SocketModem Cell MTSMC-MNG2 Device Guide...

  • Page 20: Chapter 5 - Carrier Specific Notice

    MultiTech has developed a script for customers to use in order to initiate a FOTA update from the (the customer’s) local host processor (pull FOTA). MultiTech LTE Category M1, Cat 1, and Cat 4 devices for Verizon will allow the customer to initiate a FOTA update from a remote server (push FOTA) as required and communicated by Verizon.
  • Page 21 CARRIER SPECIFIC NOTICE AT+CSQ Issue the following command to check for registration presence: AT+CEREG? If signal and registration are present, issue the following command to establish data connection: AT#SGACT=3,1 If signal and registration are not present, check antenna for proper connection and SIM for correct orientation.

  • Page 22: Fota Client Example Session Log

    CARRIER SPECIFIC NOTICE Before performing any module firmware update to devices in the field, first thoroughly test the new module firmware to ensure compatibility with your existing application. In the above example you might consider placing on the FTP server one file for every IMEI you deploy.
  • Page 23 CARRIER SPECIFIC NOTICE [Tue Jan 09 13:18:32.430 2018] AT#FTPGETOTA="30.00.001-B026_to_B026- FOTA.bin",0 [Tue Jan 09 13:18:37.001 2018] OK [Tue Jan 09 13:18:37.516 2018] AT#FTPCLOSE [Tue Jan 09 13:18:37.843 2018] OK [Tue Jan 09 13:18:38.358 2018] AT#SGACT=3,0 [Tue Jan 09 13:18:38.545 2018] OK [Tue Jan 09 13:18:39.060 2018] AT#OTAUP=0 [Tue Jan 09 13:18:39.388 2018] OK [Tue Jan 09 13:21:23.977 2018] AT+GMR...

  • Page 24: Chapter 6 - Sim Card And Account Activation

    Account Activation for Cellular Devices Some MultiTech devices are pre-configured to operate on a specific cellular network. To use the device, you must set up a cellular data account with your service provider. Each service provider has its own process for adding devices to their network.

  • Page 25: Chapter 7 - Safety Information

    SAFETY INFORMATION Chapter 7 – Safety Information Handling Precautions To avoid damage due to the accumulation of static charge, use proper precautions when handling any cellular device. Although input protection circuitry has been incorporated into the devices to minimize the effect of static build-up, use proper precautions to avoid exposure to electronic discharge during handling and mounting the device.

  • Page 26: Interference With Pacemakers And Other Medical Devices

    SAFETY INFORMATION Éteignez votre appareil sans fil dans les hôpitaux ou dans toutes les zones où des appareils médicaux sont susceptibles d'être utilisés. Interference with Pacemakers and Other Medical Devices Potential interference Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI).

  • Page 27: User Responsibility

    Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The information contained on discs or cards may be affected by the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with MultiTech's accessory specifications may invalidate the warranty.

  • Page 28: Chapter 8 - Regulatory Information

    REGULATORY INFORMATION Chapter 8 – Regulatory Information 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 29: Fcc Grant Information

    REGULATORY INFORMATION FCC Grant Information FCC Identifier: RI7ME910C1WW Equipment Class: Part 15 Class B Digital Device Notes: ME910C1-WW 2G & LTE CatM1/NB-IoT wireless Approval: Single Modular FCC Rule Part Frequency Range Output Watts Frequency Tolerance Emission (MHz) Designator 824.0 - 849.0 2.53513 1.0 PM 244KGXW...

  • Page 30: Emc, Safety, And Radio Equipment Directive (Red) Compliance

    Council Directive 2014/53/EU on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. MultiTech declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The declaration of conformity may be requested at https://support.multitech.com.

  • Page 31: Chapter 9 - Environmental Notices

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

  • Page 32: Restriction Of The Use Of Hazardous Substances (Rohs)

    2015/863 of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS). These MultiTech products do not contain the following banned chemicals Lead, [Pb] < 1000 PPM Mercury, [Hg] <...

  • Page 33: Information On Hs/Ts Substances According To Chinese Standards

    ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.

  • Page 34: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部...

  • Page 35: Chapter 10 - Labels

    This device is an industry and/or carrier approved modem. In most cases, when integrated and used with an antenna system that was part of the MultiTech modem certification, additional approvals or certifications are not required for the device that you develop as long as the following requirements are met: PTCRB Requirements: The antenna system cannot be altered.

  • Page 36: Chapter 11 - Using Connection Manager

    Click Connection Manager. Open or unzip the Connection Manager file and run the installer (.msi file). In the MultiTech Connection Manager Setup Wizard, read the end-user license agreement and check I accept the terms in the License Agreement. Click Next to have the installer automatically disable the native WWAN AutoConfig service in Windows.

  • Page 37: Setting Up A Serial Device In Windows Device Manager

    To specify a folder for Connection Manager, use the default folder or click Change to browse to the folder you want to use. Click Install. A separate wizard opens for installing Telit drivers. Some MultiTech devices use embedded modules from Telit Wireless Solutions to provide cellular connectivity; these devices require Telit drivers. Select Complete setup type.
  • Page 38 USING CONNECTION MANAGER In the Add Hardware Wizard: Click Next. Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right.

  • Page 39: Connecting A Device

    USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. Set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager.

  • Page 40: Uninstalling Connection Manager

    The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages.

  • Page 41: Main Tab

    USING CONNECTION MANAGER Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:...

  • Page 42: Settings Tab

    USING CONNECTION MANAGER Settings tab Use the Settings tab to specify the type of device: USB Modem or Serial Modem. If USB Modem is selected, the tab displays USB settings. These settings cannot be edited. If Serial Modem is selected, the tab displays the serial settings that match the serial-port settings for the device.

  • Page 43: Multiconnect Cell Usb Modem Is Not Detected

    USING CONNECTION MANAGER Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial. If you are connecting a serial device, make sure that all serial modem settings correspond to the serial modem and serial port configuration.
  • Page 44 INDEX Index account activation............24 electrical characteristics, pins ........12 activation...............36 cellular devices............24 antenna .................18 cellular devices............18 FCC certification ............29 AT#SHDN ...............11 FCC Notice Class B ..............28 build options ..............7 hazardous substances ...........32 certification FCC ................29 interférence des radiofréquences.........25 Chinese hazardous substances Chinese version............34 English version ............33 Class B ................28...
  • Page 45 INDEX shutdown ..............11 Connection Manager ..........42 SIM card ................24 specifications..............10 static................25 sécurité user responsibility............27 interférences RF............25 vehicle safety ..............26 troubleshooting ® SocketModem Cell MTSMC-MNG2 Device Guide...

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