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Multitech SocketModem MTQ-LNA7 Device Manual

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SocketModem® MTQ
MTQ-LNA7 Device Guide

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Summary of Contents for Multitech SocketModem MTQ-LNA7

  • Page 1 SocketModem® MTQ MTQ-LNA7 Device Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured, or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
  • Page 3 CONTENTS Contents Chapter 1 Product Overview............................. 6 Overview .......................................... 6 Build Options........................................6 Additional Documentation ..................................6 Chapter 2 Mechanical Drawings..........................7 MTQ-LNA7-B02 Mechanical Drawing ............................... 7 Chapter 3 Specifications ............................8 MTQ-LNA7-B02 Specifications ................................8 Descriptions of LEDs ....................................10 40-Pin Connector Definitions................................
  • Page 4 CONTENTS Interference with Pacemakers and Other Medical Devices....................19 Precautions for Pacemaker Wearers ............................19 Vehicle Safety ......................................20 Operation Safety....................................... 20 Chapter 7 Regulatory Information ......................... 21 FCC 47 CFR Part 15 Regulation Class B Devices ........................21 FCC Interference Notice................................. 21 FCC Grant ......................................
  • Page 5 CONTENTS Connection tab....................................38 Details tab ......................................38 Terminal tab......................................39 Charts tab....................................... 39 Troubleshooting......................................39 Serial COM port is not available in the Serial Modem Settings................... 39 Device is not detected ("No Device")............................39 USB Modem is not detected................................. 39 Connection Manager is not working, and a device connected to the computer is not detected.....
  • Page 6 The complete ordering part number may include an "Rx" designation. For example, MTQ-LNA7.Rx, where x is the hardware revision number. Additional Documentation Additional documentation is available at https://multitech.com/product/lte-cat-4-embedded-cellular- modem-with-fallback-and-gnss-att-verizon-us-ca/. Select your model to find the documents specific for that device. Document...
  • Page 7 MECHANICAL DRAWINGS Chapter 2 Mechanical Drawings MTQ-LNA7-B02 Mechanical Drawing SocketModem® MTQ MTQ-LNA7 Device Guide S000749 Rev. 1.8...
  • Page 8 SPECIFICATIONS Chapter 3 Specifications MTQ-LNA7-B02 Specifications Category Description General Standards LTE FDD Cat 4, 3GPP release 11 compliant WCDMA/GSM fallback USB Interface is CDC-ACM compliant SMS is Text and PDU mode, Point-to-Point MO and MT, SMS cell broadcast, and SMS storage: ME by default Frequency Bands (in 4G: FDD 1900 (B2), 1700 (B4), 850 (B5), 700 (B12, B13) MHz)
  • Page 9 SPECIFICATIONS Category Description Power Requirements Input Voltage (using 5.0 VDC micro-USB connector) Input Voltage (using 3.3 VDC or 5.0 VDC 40-pin connector) Certifications and Compliance EMC and Radio FCC Part 15 Class B Compliance FCC Part 22H FCC Part 24E FCC Part 27 Safety Compliance UL 60950-1 2nd Edition...
  • Page 10 SPECIFICATIONS Descriptions of LEDs The Link Status LED is located on the SIM side of the device to the right of the Micro USB Connector in the lower right corner. LED Indicators Link Status OFF —No power to the cellular radio Slow Blink (200 ms High/1800 ms Low) —...
  • Page 11 SPECIFICATIONS Signal Name Logic Level Voltage In/Out Description Voltag RADIO_RI 0 - 3V 3.3V Ring indicator RADIO_CTS 0 - 3V 3.3V Clear to send (flow control) Ground RADIO_VDD 0-1.8V 1.8V This output is generated by the radio. Ground RADIO_RTS 0 - 3.3V 3.3V Request to send (flow control) RADIO_DSR...
  • Page 12 SPECIFICATIONS A hyphen (-) indicates a range of acceptable logic levels. USB D+D-: 5V tolerant inputs / 3V drive-level output 40-Pin Connector Manufacturer Hirose Electric Co LTD Description .5MM 40 PN B>B RECEPTACLE Model Number DF17(4.0)-40DP-0.5V(57) Use with: Manufacturer Hirose Electric Co LTD Description .5mm 40 pin B.B header PLUG Model Number...
  • Page 13 SPECIFICATIONS Parameter Conditions Minimum Volts Maximum Volts Output low level voltage for an I/O pin =+6 mA Output high level voltage for an I/O pin -0.4 Output low level voltage for an I/O pin =+4 mA Output high level voltage for an I/O pin -0.4 RESET (low active) input low CMOS port...
  • Page 14 SPECIFICATIONS Inrush Charge: The total inrush charge at power on. SocketModem® MTQ MTQ-LNA7 Device Guide S000749 Rev. 1.8...
  • Page 15 FCC Grant. Antenna Devices were approved with the following antenna: Manufacturer: Wieson Description: LTE Antenna with SMA-Male Connector Model Number GY115IE002-001 MultiTech ordering information: Model Quantity ANLTE4-1HRA ANLTE4-2HRA ANLTE4-10HRA ANLTE4-50HRA Antenna Specifications Category Description Frequency Range 0.698 - 0.96 GHz...
  • Page 16 ANTENNAS Category Description Impedance 50W nominal Radiation Omni-directional Polarization Linear, vertical LTE Antenna MISO LTE devices use Multiple Input and Single output (MISO) to improve the downlink connection (cell tower to mobile). It has no effect on the uplink (mobile to cell tower). Important: Always connect all included antennas for increased downlink bandwidth and better signal handling in diverse locations.
  • Page 17 To stay compliant to Verizon’s requirements you must implement FOTA. Failure to perform a critical update could result in losing access to the Verizon network. For information and examples go to https://multitech.com/verizon-firmware-over-the-air-fota. SocketModem® MTQ MTQ-LNA7 Device Guide...
  • Page 18 SAFETY INFORMATION Chapter 6 Safety Information Handling Precautions To avoid damage due to the accumulation of static charge use proper precautions, such as an ESD strap, when handling any cellular device to avoid exposure to electronic discharge during handling and mounting the device.
  • Page 19 SAFETY INFORMATION Éteignez votre appareil sans fil à proximité des pompes à essence ou de diesel avant de remplir le réservoir de votre véhicule de carburant. Éteignez votre appareil sans fil dans les hôpitaux ou dans toutes les zones où des appareils médicaux sont susceptibles d'être utilisés.
  • Page 20 Do not expose the device to water, rain, or other liquids. It is not waterproof. Exposure to liquids could result in damage to the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with the device accessory specifications may invalidate the warranty.
  • Page 21 REGULATORY INFORMATION Chapter 7 Regulatory Information FCC 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 22 REGULATORY INFORMATION FCC Rule Parts Frequency Range Output Watts Frequency Emission (MHz) Tolerance Designator 826.4 - 846.6 0.209 0.00724 PM 4M14F9W 824.7 - 848.3 0.247 0.01387 PM 9M02G7D 824.7 - 848.3 0.249 0.00574 PM 9M02W7D 824.7 - 848.3 0.23 0.00327 PM 2M76G7D 1852.4 - 1907.6 0.222...
  • Page 23 REGULATORY INFORMATION This device contains functions that are not operational in U.S. Territories. This filing is only applicable for U.S. operations. Industry Canada Class B Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. This device complies with Industry Canada license-exempt RSS standard(s).
  • Page 24 REGULATORY INFORMATION Industry Canada Certification Number/No. de Certification 10224A-2018EG95NA Type of Radio Equipment/Genre de Matériel Modular Approval Advanced Wireless Services Equipment/Matériel des services sans fil évolués (1710-1780 MHz and 2110- 2180 MHz) Cellular Mobile GSM/ Téléphone cellulaire mobile GSM (824-849 MHZ) Cellular Mobile New Technologies/Téléphone cellulaire mobile - Nouvelles technologies (824-849 MHz) PCS Mobile/Téléphone mobile SCP (1850-1910 MHz)
  • Page 25 REGULATORY INFORMATION From RF Power (W) RF Power Occupied Emmission Frequency/De Frequency/ Minimum Bandwidth (kHz) Designation / Fréquences Á Maximum Designation (MHz) Fréquences D’émission (MHz) 1850.7 1909.3 0.248 0.248 9050 824.7 848.3 0.249 0.249 2670 1710.7 1754.3 0.251 0.251 17900 1710.7 1754.3 0.255...
  • Page 26 Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
  • Page 27 Very High Concern (SVHC) on the REACH Candidate List, in a concentration above the 0.1% by weight allowable limit. For the current REACH-SVHC statement and additional regulatory documents, go to https://multitech.com/approvals-and-certifications/. SocketModem® MTQ MTQ-LNA7 Device Guide S000749 Rev. 1.8...
  • Page 28 This device is an industry and/or carrier approved modem. In most cases, when integrated and used with an antenna system that was part of the MultiTech modem certification, additional approvals or certifications are not required for the device that you develop as long as the following requirement is...
  • Page 29 Use USB 3.0 ports if available. These ports are typically rated for more current. The USB cable is available through MultiTech. The part number is CA-USB-A-MICRO-B-3. SocketModem® MTQ MTQ-LNA7 Device Guide S000749 Rev. 1.8...
  • Page 30 USB connector on the device. There is no connection to pins 6 and 7 on the developer board. Establish serial communication using Multitech developer board MTUDK2. See the Developer Guide, Universal Developer Kit MTUDK2-ST-CELL.R1 (part number S000799) for more information.
  • Page 31 GETTING STARTED Issue the AT+QPOWD command or hold the reset line (pin 35) LOW. Wait up to 65 seconds for POWERED DOWN message or until RADIO_VDD (pin 27) goes LOW. Remove power to the MTQ. Device RESET (Pin 35) Note: Take note of how your software controls this pin to avoid unnecessary power cycling.
  • Page 32 Click Connection Manager. Open or unzip the Connection Manager file and run the installer (.msi file). On the MultiTech Connection Manager Setup Wizard Welcome Panel, click Next. Read the end-user license agreement and check I accept the terms in the License Agreement.
  • Page 33 In the Setup Wizard, click Finish. Note: To open Connection Manager automatically after installation, check Start the MultiTech Connection Manager when the installation is finished. If using a USB device, you can connect the device to the carrier's network with Connection Manager. See Connecting a Device.
  • Page 34 USING CONNECTION MANAGER In the Add Hardware Wizard: Click Next. Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right.
  • Page 35 USING CONNECTION MANAGER Connecting a Device Prerequisite: Make sure that your device is connected to the computer where Connection Manager is installed. If you have a serial device, set up the device in Device Manager. See Setting Up a Serial Device in Windows Device Manager.
  • Page 36 Along with uninstalling Connection Manager, the installed device drivers are also removed. To uninstall Connection Manager: In Windows, go to Control Panel > Programs > Programs and Features. Right-click MultiTech Connection Manager and select Uninstall. Click Yes to confirm that you want to uninstall Connection Manager. SocketModem® MTQ MTQ-LNA7 Device Guide...
  • Page 37 The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages.
  • Page 38 USING CONNECTION MANAGER Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note: The signal strength is displayed for a serial device only when the device is not connected to...
  • Page 39 USING CONNECTION MANAGER Terminal tab The Terminal tab contains a terminal window to communicate with the connected device by entering AT commands. For details, see the AT Commands reference guide for your device. Note: When a serial device is connected to the carrier's network, the terminal window isn't available. Charts tab The Charts tab contains line charts that graphically represent signal strength and download and upload speeds for the two-hour interval.
  • Page 40 USING CONNECTION MANAGER Connection Manager displays "Device Error" status for a serial device This error has the following causes and solutions. Cause Solution Connection Manager cannot open the COM port If possible, free up the COM port for the device. that the device was installed on because the port is being used by another program.
  • Page 41 USING CONNECTION MANAGER In Device Manager, open Modems and then right-click on your device and select open the Properties. Note: If Modems and Ports don't appear in Device Manager, open the View Menu and select Show hidden devices. Click the Modem tab to confirm the Maximum Port Speed matches Bits per second setting in Connection Manager.
  • Page 42 USING CONNECTION MANAGER In Device Manager, open Ports (COM & LPT) and then right-click on the Com Port used by your device and select Properties. Click the Port Settings tab to confirm the Bits per second, Date bits, Parity, Stop bits and Flow control match those settings in Connection Manager.
  • Page 43 USING CONNECTION MANAGER SocketModem® MTQ MTQ-LNA7 Device Guide S000749 Rev. 1.8...
  • Page 44 Warranty To read the warranty statement for your product, go to https://www.multitech.com/warranty. Contact Information General Information info@multitech.com https://multitech.com/contact-us/ Sales +1 (763) 785-3500 sales@multitech.com Technical Support Portal +1 (763) 717-5863 https://support.multitech.com Website www.multitech.com World Headquarters 2205 Woodale Drive Mounds View, MN 55112...

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