Transferring Calls - Snom C620 User Manual

Conference phone operation
If another party puts you on hold, you may see the message Held by far end.
This message depends on compatibility between phones and PBX types, and may not
always appear. Press

Transferring calls

You can transfer a call to someone else at another phone.
If you talk to the transfer recipient before completing the transfer, you are making an
Attended transfer (also called a Supervised transfer).
However, the transfer recipient does not have to talk to you before receiving the
transferred call. If you do not talk to the transfer recipient before transferring the call,
you are making a Blind transfer.
You can also transfer a call to a held call.
To transfer a call (Attended transfer):
1. During a call, press
The Transfer to menu appears.
With A call(announce) highlighted, press
2.
3. Enter the number to which you want to transfer the call, and either press
Dial
4. When the second call is established, you can talk to the party to notify them
of the transfer, then press
The Call transferred screen appears, and your phone returns to idle mode.
End to end the call.
Transfer
or wait for the phone to dial automatically.
.
Transfer
to transfer the call.
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