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Eneo IN Series Full Manual

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Summary of Contents for Eneo IN Series

  • Page 1 Full Manual IP Camera IN-Series Learn more about eneo IN series on our YouTube channel.

  • Page 2: Table Of Contents

    TABLE OF CONTENT ABOUT THIS DOCUMENT ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4 SAFETY INSTRUCTIONS ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 5 OPEN SOURCE SOFTWARE LICENSE INFORMATION ������������������������������������������������������������������������������������������������������������������������������������� 7 1 - OPERATION ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 9 1.1 - Access from a browser ............................................9 1.2 - Live View Page ............................................... 11 1.2.1 - General controls ....................................................11 1.2.2 - Control toolbar ....................................................12 1.3 - Playback ..................................................

  • Page 4: About This Document

    ABOUT THIS DOCUMENT In this document you will find a comprehensive description of a specific series of devices, which we have prepared with great care and accuracy in order to provide you with a deep insight into the general functions and features that characterize this series of devices. However, you should be aware that the detailed characterization presented in this document is based on the general product line.

  • Page 5: Safety Instructions

    SAFETY INSTRUCTIONS Read the safety instructions and the operating instructions carefully before installing the product. Depending on the product type, individual points may be omitted. Mounting & Installation • Ensure that the intended mounting location is suitable for the respective product (e.g. in terms of weight).
  • Page 6 Operation • The devices may only be operated within the temperature and humidity ranges specified in the data sheet. • Sufficient ventilation must be provided to prevent overheating. This applies in particular to devices such as recorders and switches that can generate heat. •...

  • Page 7: Open Source Software License Information

    • the product detail pages on the eneo website (www.eneo-security.com), • the eneo download portal (https://datacloud.videor.com/s/eneodownloadportal). In case that previous link is broken, the latest link to the eneo download portal can be found on the respective eneo product page at www.eneo-security.com.

  • Page 9: Operation

    1 - OPERATION The network camera can be used with Windows operating system and browsers. The recommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows NOTE: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls. 1.1 - Access from a browser 1.
  • Page 10 5. Three menu pop up appears when user enter ID, Password 6. Click the Setup menu, User can see a setup page. 7. If User forgot Password, click “Forgot Password” button. NOTE: Contact Distributor or Seller with MAC address and Valid date. They provide a One-time password. Login with One-time password, User can change password.

  • Page 11: Live View Page

    1.2 - Live View Page The Live View page comes in several screen modes. Users are allowed to select the most suitable one out of those modes. Adjust the mode in accordance with your PC specifications and monitoring purposes. 1.2.1 - General controls No.

  • Page 12: Control Toolbar

    1.2.2 - Control toolbar The live viewer toolbar is available in the web browser page only. It displays the following buttons No. Item Description Stops the video stream being played. Pressing the key again toggles the start and stop. The Start button connects Stop to the network camera or starts playing a video stream.

  • Page 13: Playback

    1.3 - Playback The Playback window contains a list of recordings made to the memory card. It shows each recording’s start time, length, the event type used to start the recording, calendar and time slice bar indicates if the recording is existed or not No.
  • Page 14 No. User Group Authority Search results from the SD local storage in the network camera connected are displayed monthly. If there is a Search Calendar recorded data for a particular date, a blue square on the date will be displayed. If you select a particular date in the calendar, a yellow square on the date will be displayed.

  • Page 15: Network Camera Setup

    1.4 - Network Camera Setup 1.4.1 - Basic Configuration You can see the device information in this information page. 1.4.2 - Video & Image Basic...
  • Page 16 Item Description Capture mode Sensor Setting User can select sensor capture mode between 1920x1080(2MP) and NTSC/PAL (Some models are fixed to NTSC or PAL). Codec The codec supported in Stream 1 is H.264 and H.265. There are 3 pre-programmed stream profiles available for quick set-up. Choose the form of video encoding you wish to use from the drop-down list: •...
  • Page 17 Privacy Masking The privacy masking function allows you to mask parts of the video image to be transmitted. You can set up to four privacy masks. Select Enable privacy masking first and click Add Mask. User can set up to four privacy masks Item Description...
  • Page 18 Camera Setup In this page, user can setup Exposure Control, White Balance Control, Image Appearance, and Day & Night control Item Description Video Preview User can check the setting via video preview pop-up window.
  • Page 19 Exposure Control Item Description Determines exposure mode among automatic and flicker-free modes. Users can use Automatic mode with full shutter speed or Mode Flicker-free mode with a limited range of shutter due to an anti-flicker function. Value Sets exposure value between 1 and 10 using slide bar or manual type in. Max.
  • Page 20 Image Appearance Item Description Brightness The image brightness can be adjusted in the range 1-10, where a higher value produces a brighter image. Contrast Adjust the image’s contrast by raising or lowering the value in this field. Saturation Set an appropriate value in the range 1-10. Lower values mean less color saturation. Set an appropriate value in the range 1-10.
  • Page 21 Enhance Control Item Description Enable wide Activates WDR which cannot be used with Defog function. If WDR is activated, shutter mode becomes automatic only. dynamic range Once enabled, you can select WDR level. Enable flip Check this box to flip the image. horizontally Enable mirror Check this box to mirror the image.
  • Page 22 Day & Night Control Item Description Automatic Normally displays color image, and switches automatically to black & white image after the ambient light level reaches a pre-defined Threshold. Mode Always displays color image. Night Always displays black & white image. Low/High Threshold Adjusts the level of light which the camera automatically switches between color and black &...
  • Page 23 Enhance Control Item Description When switching to Night, IR is ON with the set value. Static IR Max Strength: Users can specify the intensity of the IR to prevent saturation of the image. This function adjusts IR for appropriate brightness if it is dark even using the set Gain at Night switching. Smart IR Speed: Users can adjust the control speed of the smart IR.
  • Page 24 This camera provides two OSD’s (on screen display) on each stream, title and date & time. User can drag green “OSD Title” and “Date & Time” to the desired position and check at preview window. Item Description OSD Position Setting Click and move mouse to position OSD area.

  • Page 25: Audio

    1.4.3 - Audio The network camera can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker. The Setup page has an additional menu item called Audio, which allows different audio configurations, such as full duplex and simplex. Item Description Enable audio: Check the box to enable audio in the video stream.

  • Page 26: Event

    1.4.4 - Event Event In On Boot This is used to trigger an event every time the network camera is started. Item Description Enable on boot Select to activate the On Boot event Dwell time Enter the Dwell time the event lasts from the point of detection, 1-180 seconds. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information Save/Reset you entered without saving it.
  • Page 27 Alarm In This camera provides 1 Alarm In port and user can set the port. The Port can be given as Normally Open or Normally Close state, and its Normal state can be configured. In order to use the alarm port, check the Enable alarm port 1 first.
  • Page 28 Motion This option makes use of the motion detection function click right button of the mouse. Include, Exclude zones each Max 4. Item Description Click right mouse button on the preview window shows selection pop-up of New Motion, New Mask, Select, Delete and Freeze.
  • Page 29 Network Loss This is used to trigger an event every time the network connection is failed. Select Enable network loss to activate the Network Loss event. Select a dwell time for how long the event will last from the point of detection. Item Description Enable network loss...
  • Page 30 Time Trigger Time Trigger is to set alarms at specific time. User can set up to four time triggers and each time trigger can be set to specific date in the calendar, every day, day of the week, or date of every month. Select Enable time trigger to activate the Time Trigger function.
  • Page 31 Video Analysis The network cameras provide VA (Video Analysis) functions.
  • Page 32 Item Description Click the Enable video content analysis check box. Video Content Analysis • Standard Type: Intelligent Motion, Intrusion Detector, Tampering Setting • Advanced Type: Intelligent Motion, Intrusion Detector, Tampering, Line Detect, Loitering, Human Detector. View Rule In setting VA Event, users can select events to be displayed in Video Preview. Users can set Object settings.
  • Page 33 Recommended Situation Default set image Modified set image settings Two objects are Generally, when detected as one setting the minimum and maximum sizes, By adjusting the maximum size, two people are In this scene, two objects are detected as one. the average size detected as separate objects.
  • Page 34 Item Description Intrusion: 1. Click the None menu to change into Intrusion. 2. Enter the Rule Name. Intrusion occurs when an object enters, appears or exits in/from set area. 3. Enable the on / off toggle switch to on and set the Intrusion area In Video Preview. The Intrusion area is displayed as a yellow cell.
  • Page 35 Event Out SMTP (E-Mail) The network camera can be configured to send event and error email messages via SMTP (Simple Mail Transfer Protocol). Item Description Enable SMTP Select Enable SMTP to activate the SMTP operation. Sender Enter an email address to be used as the sender for all messages sent by the network camera. Interval Represents the time interval of the email notification when events occur several times.
  • Page 36 FTP & JPEG When the network camera detects an event, it can record and save images to an FTP server. Images can be sent as e-mail attachments. Check the Enable FTP box to enable the service. This camera can support multiple FTP servers and user can configure each server settings separately.
  • Page 37 Alarm Out When the network camera detects an event, it can control external equipment connected to its alarm output port. Item Description Enable alarm out If selected, the output becomes activated for as long as the event is active. Alarm Out Port Setting Type Select a type of NO (Normally Open) or NC (Normally Closed).
  • Page 38 Audio Alert When the network camera detects an event, it can output a predefined audio data to external speaker. Check the Enable audio alert box to enable the service. Item Description Enable audio alert If selected, the output becomes activated for as long as the event is active. Audio Alert Setting To use the audio alert with the network camera, an audio data file made by user must be uploaded from your PC.
  • Page 39 Record When the network camera detects an event, it can record the video stream onto the Micro SD Memory (not supplied) or NAS (Network Attached Device) as a storage device. Check the Enable Record box to enable the service. Item Description Overwrite Click checkbox to overwrite the storage device;...
  • Page 40 Event Map The event map allows you to change the settings and establish a schedule for each event trigger from the network camera. Click the Add button to make a new event map; a popup window displays as below. To change an existing event, select that event and click the Modify button;...
  • Page 41 Item Description General Enter the name for a new event map. Event In Select an event type in the drop-down list. E-Mail Select the email addresses you want to notify via email that an event has occurred. Select checkbox beside FTP to record and save images to an FTP server when an event has occurred. Alarm out Event Out Check this box to enable the alarm out.

  • Page 42: System

    1.4.5 - System Information You can enter the system information. This page is very useful when you require device information after installation. Item Description Device Name Enter the device name Configuration Location Configuration Enter the location information. You can enter up to four locations. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information Save/Reset you entered without saving it.
  • Page 43 Security Users User access control is enabled by default when the administrator sets the root password on first access. New users are authorized with user names and passwords. Item Description This section shows how to register a user account. Enter a user name and password to be added. User can select Authority between administrator, Operator and Guest.
  • Page 44 HTTP & HTTPS For greater security, the network camera can be configured to use HTTPS (Hypertext Trans fer Protocol over SSL (Secure Socket Layer)). Then all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection. Item Description Basic...
  • Page 45 IP Filtering When the IP address filter is enabled, addresses added to the list are set as allowed or denied addresses. All other IP addresses not in this list will then be allowed or denied access accordingly, that is, if the addresses in the list are allowed, then all others are denied access, and vice versa.
  • Page 46 Account Lockout Check the “Enable Account Lockout” box to enable the service Item Description Login Fail User can set the number of login failures from 3 to 7. If you fail to log in more than the set number of times, user cannot log in for a Lockout Interval time period. Account Lockout Lockout Interval If user fail more than the set number of Login Failures,...
  • Page 47 Date & Time Item Description Current Server Time This displays the current date and time (24h clock). The time can be displayed in 12h clock format (see below). Time zone Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, check the box Automatically adjust for daylight saving time changes.
  • Page 48 Network Basic Item Description Obtain IP address via DHCP Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a particular MAC address.
  • Page 49 DDNS When using the high-speed Internet with the telephone or cable network, users can operate the network camera on the floating IP environment in which IPs are changed at every access. Users should receive an account and password by visiting a DDNS service like http://www.dyndns.org/. Item Description Enable DDNS: Check to have DDNS service available.
  • Page 50 Create a setting for sending and receiving an audio or video on a real-time basis. These settings are the IP address, port number, and Time-To-Live value (TTL) to use for the media stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. Item Description Port Range...
  • Page 51 Language Select a user language. The language choices are Chinese, German, French, Japanese, Korean, English and Russian. Item Description Language Setting The language choices are Chinese, German, French, Japanese, Korean, English and Russian. When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information Save/Reset you entered without saving it.
  • Page 52 Maintenance Item Description Restart The unit is restarted without changing any of the settings. Use this method if the unit is not behaving as expected. Reset The unit is restarted and most current settings are reset to factory default values. The settings that are not affected are: Maintenance (the boot protocol (DHCP or static), the static IP address, the default router, the subnet mask, the system time) Default...
  • Page 53 Support The support page provides valuable information on troubleshooting and contact information, should you require technical assistance. Item Description Log Search Logs The network camera supports system and event log information. Click the log Search button to search the Access, Event, Setup or Control log data.

  • Page 54: Help

    1.5 - Help The Help information window will be provided as a popup window so that users can open and read it without needing to log-in. It will offer a description of the setting and Help page so that users can manipulate the network camera without a reference to the manual.

  • Page 55: Appendix

    2 - APPENDIX 2.1 - Troubleshooting Troubleshooting if problems occur, verify the installation of the network camera with the instructions in this manual and with other operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the equipment manual for further information. Problem / Symptoms Possible Causes or Corrective Actions If using a proxy server, try disabling the proxy setting in your browser.

  • Page 56: Alarm Connection

    2.2 - Alarm Connection The following connection diagram gives an example of how to connect a network camera. 2.3 - Preventive Maintenance Preventive maintenance allows detection and correction of minor that faults before they become serious and cause equipment failure. Every three-month, perform the following maintenance.

  • Page 57: System Requirement For Web Browser

    2.4 - System Requirement for Web Browser Item Recommended Minimum Microsoft® Windows 10 (Home, Professional) Microsoft® Windows 7(x86, x64) (Home Premium) intel® Core™ i5-6500 intel® Core™ i3-6100 8GB or Higher 4GB or Higher NVIDIA GeForce GTX 960 or AMD Radeon R9 280X NVIDIA GeForce GTX 670 or Radeon HD 7970 Gigabit Ethernet Gigabit Ethernet...
  • Page 59 VIDEOR E. Hartig GmbH Exclusive distribution through specialised trade channels only. VIDEOR E. Hartig GmbH Carl-Zeiss-Straße 8 63322 Rödermark / Germany Tel. +49 (0) 6074 / 888-0 Technical changes reserved Fax +49 (0) 6074 / 888-100 www.videor.com...

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