Opera NIVEL PRO User Manual page 63

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TROUBLESHOOTING
EN
No indication, no function?
The hob has been incorrectly connected. Connect the appliance to the appropriate power supply.
An error code (ERxx or Ex) is indicated?
The appliance has developed a technical defect. Please call Customer Service.
Does the hob make noises (clicking or cracking noises) or can a buzzing sound be heard when the
hob is switched on?
This is design-specific and has no influence on quality and operation.
Does the cooling fan still operate after it has been switched off?
This is normal since the electronic unit is being cooled down.
Is the cookware you are using making noises?
This is due to technical reasons; the induction hob and the pot are not at risk.
Consider these hints in case some disturbing noises appear:
• Put the cookware centrically on to the respective cooking zone.
• Try to shift the cookware a little bit onto the cooking zone.
• When using 2 cooking zones in bridge mode, put the cookware centrically on both cooking zones (ie. the
coverage of both cooking zones should be equal).
• Ensure that there are no foreign bodies between the glass ceramic and the cookware's bottom (e. g. salt
grains)
• Ensure that a lid on top of the cookware is not able to vibrate
• Try other cookware. Especially pots made of a compound material may cause noises.
• Avoid that 2 or more pots are touching each other.
• Use cookware with flat bottom to avoid movement of the cookware.
Customer Service:
You can find the informations to contact the Customer Service of your Country on www.operahsg.com, on
the "Distributors" page.
63

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