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Replace a Controller
Use this procedure to replace a controller in your HPE storage array. This procedure applies to the following models:
HPE Alletra 6010, 6030, 6050, 6070, 6090
Time required:
Parts required:
Information required:
Support contact:
HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Go to HPE InfoSight > HPE Alletra 6000, Alletra 5000, Nimble Storage > Wellness > Manage Maintenance Windows
for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.
1
Controller A
Note:
If one controller fails, the other controller takes over. The array can function with one healthy controller while the
replacement is installed.
Replace the array controller if any of its non-replaceable components, such as the NVDIMM, have failed.
Replacement controllers are shipped with empty PCIe cages and without an OCP card or power supplies installed.
Before installing the replacement controller, you must move the PCIe cage, OCP card, and power supplies from
the failed controller to the replacement controller.
45 minutes per controller
Replacement controller(s) ordered from HPE
RMA (Return Materials Authorization) work order
Case number
Array name or serial number
The array serial number can be found on the pullout System Info tab.
www.hpe.com/us/en/services/nimble-storage.html
support@nimblestorage.com
2
Controller B
Documentation Feedback: doc-feedback-hpe-storage@hpe.com
Replace a Controller 3
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