Common Problems - Alienware AW3225QF User Manual

Common problems

The following table contains general information about common monitor
problems that you might encounter and the possible solutions:
Common
symptoms
No video/power
LED off
No video/power
LED on
Poor focus
90 | Troubleshooting
What you
experience
No picture
No picture or no
brightness
Picture is fuzzy,
blurry, or ghosting
Possible solutions
• Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that you have pressed the
power button properly.
• Ensure that the correct input source
is selected in the
menu.
• Increase brightness and contrast
controls in the Brightness/Contrast
menu.
• Perform monitor
check.
• Check for bent or broken pins in the
video cable connector.
• Run the built-in diagnostics. For
more information, see
Diagnostic.
• Ensure that the correct input source
is selected in the
menu.
• Eliminate video extension cables.
• Reset the monitor to factory settings.
For more information, see
Reset.
• Change the video resolution to the
correct aspect ratio.
Input Source
self-test feature
Self-
Input Source
Factory