Common Problems - Alienware AW2521H User Manual

Common problems

The following table contains general information about common monitor
problems you might encounter and the possible solutions:
Common
symptoms
No Video/
Power LED off
No Video/
Power LED on
Poor Focus
Shaky/Jittery
Video
What you
experience
No picture • Ensure that the video cable connecting the
• Verify that the power outlet is functioning
• Ensure that the power button is depressed
• Ensure that the correct input source is
No picture or • Increase brightness and contrast controls in
no brightness
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video
• Run the built-in diagnostics.
• Ensure that the correct input source is
Picture is • Eliminate video extension cables.
fuzzy, blurry,
• Reset the monitor to factory settings.
or ghosting
• Change the video resolution to the correct
Wavy picture • Reset the monitor to factory settings.
or fine
• Check environmental factors.
movement
• Relocate the monitor and test in another
Possible solutions
monitor and the computer is properly
connected and secure.
properly using any other electrical
equipment.
fully.
selected in the Input Source
the Brightness/Contrast
cable connector.
selected in the Input Source
aspect ratio.
room.
menu.
menu.
menu.
Troubleshooting | 69