Alienware AW2720HF User Manual
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Alienware AW2720HF User Manual

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Alienware AW2720HF Monitor
User's Guide
Model: AW2720HF
Regulatory model: AW2720HFb

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Summary of Contents for Alienware AW2720HF

  • Page 1 Alienware AW2720HF Monitor User’s Guide Model: AW2720HF Regulatory model: AW2720HFb...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents About your monitor ......6 Package contents ........6 Product features .
  • Page 4 Removing the monitor stand ......29 VESA wall mounting (optional) ......31 Operating the monitor.
  • Page 5 Appendix ........65 FCC notices (U.S. only) and other regulatory information.

  • Page 6: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown below. If any component is missing, contact Dell technical support. For more information see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 7 Power cable (varies by country) DisplayPort cable (DisplayPort to DisplayPort) HDMI cable USB 3.0 upstream cable (enables the USB ports on the monitor) • Quick Setup Guide • Safety, Environmental, and Regulatory Information • Alienware Welcome Letter About your monitor...

  • Page 8: Product Features

    • On-Screen Display (OSD) adjustments for ease of setup and screen optimization. • AW2720HF offers a couple of preset modes including FPS (First-Person Shooter), MOBA/RTS (Real-Time Strategy), RPG (Role-Playing Game), SPORTS (Racing) and three customizable game modes for user's own preference.

  • Page 9: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Cable-management slot To organize the cables neatly. (on the front side of the stand) Power On/Off button To turn the monitor on or off. (with LED indicator) About your monitor...

  • Page 10: Back View

    Back view Back view without monitor stand Back view with monitor stand Label Description Joystick Use it to control the OSD menu. Function buttons For more information, see Operating monitor. Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support.

  • Page 11: Rear And Bottom View

    Regulatory label Lists the regulatory approvals. Lighting dock connector When the stand riser is attached to the monitor, the dock supplies power to the light on the stand. Cable-management slot (at the To organize cables by routing them back of the stand) through this slot.

  • Page 12: Monitor Specifications

    * To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is not recommended to connect any other USB devices to the adjacent port. Monitor specifications Model AW2720HF Screen type Active matrix - TFT LCD Panel technology Fast IPS...
  • Page 13 However this may introduce some slight and noticeable visual artifacts into the image. As every system setup and every gamer's needs are different, Alienware recommends that users experiment with the different modes to find the setting that is right for them.

  • Page 14: Resolution Specifications

    Dell Display Manager Easy Arrange and other key features (DDM) Compatibility Resolution specifications Model AW2720HF Horizontal scan range • DisplayPort 1.2: 255 to 255 kHz (automatic) • HDMI 2.0: 30 to 255 kHz (automatic) Vertical scan range • DisplayPort 1.2: 48 to 240 Hz (automatic) •...

  • Page 15: Preset Display Modes

    278.1 240.0 567.4 NOTE: This monitor supports AMD FreeSync. Electrical specifications Model AW2720HF Video input signals HDMI 2.0*/DisplayPort 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair. AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / frequency/current 1.5 A (typical)

  • Page 16: Physical Characteristics

    Physical characteristics Model AW2720HF Signal cable type • Digital: HDMI, 19 pins • Digital: DisplayPort, 20 pins • Universal Serial Bus: USB, 9 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different...

  • Page 17: Environmental Characteristics

    Environmental characteristics Model AW2720HF Compliant standards Arsenic-free glass and mercury-free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating • Storage: -20°C to 60°C (-4°F to 140°F) • Shipping: -20°C to 60°C (-4°F to 140°F) Humidity...

  • Page 18: Power Management Modes

    Power management modes If you have a VESA DPM™ compliant display card or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes to function.

  • Page 19: Pin Assignments

    Pin assignments DisplayPort connector Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About your monitor | 19...

  • Page 20: Plug And Play Capability

    HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 21: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer speed Data rate Power consumption* Super-Speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port)

  • Page 22: Usb Downstream Connector

    USB downstream connector Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ USB ports • 1 x upstream - rear • 2 x downstream - rear • 2 x downstream - bottom Power charging port - the port with icon;...

  • Page 23: Lcd Monitor Quality And Pixel Policy

    LCD monitor quality and pixel policy During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/support/monitors.

  • Page 24: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not factory-installed. NOTE: The following instructions are only applicable for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 25 5. Open the protective cover on the monitor to access the VESA slot on the monitor. 6. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. Setting up the monitor | 25...
  • Page 26 7. Route the power cable through the cable-management slot on the stand and then through the cable-management clip at the back of the display. 8. Connect the power cable to the monitor. 9. Now route the required cables through the cable-management slot on the stand and then through the cable-management clip at the back of the display.
  • Page 27 10. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. CAUTION: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 11. Lift the protective cover from the monitor. Setting up the monitor | 27...

  • Page 28: Connecting The Computer

    12. Slide the tabs on the I/O cover into the slots on the display back cover until it snaps into place. NOTE: Ensure that all cables pass through the I/O cover and cable- management slot on the stand riser. Connecting the computer WARNING: Before you begin any of the procedures in this section, follow the Safety...

  • Page 29: Removing The Monitor Stand

    2. Connect the other end of the USB 3.0 upstream cable to an appropriate USB 3.0 port on your computer. 3. Connect the USB 3.0 peripherals to the USB 3.0 downstream ports on the monitor. 4. Plug the power cables for your computer and monitor into a wall outlet. 5.
  • Page 30 5. Disconnect the cables from the monitor and slide them out through the cable-management slot on the stand riser. 6. Press and hold the stand release button. 7. Lift the stand up and away from the monitor. 30 | Setting up the monitor...

  • Page 31: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) (Screw dimension: M4 x 10 mm) Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat surface. 2. Remove the monitor stand. (See Removing the monitor stand.) 3.

  • Page 32: Operating The Monitor

    Operating the monitor Power on the monitor Press the power button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.

  • Page 33: Using The Rear-Panel Controls

    • For 2-way (up and down) directional navigation. • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of selected menu item. Using the rear-panel controls Use the control buttons on the rear of the monitor to access the OSD menu and shortcut keys.

  • Page 34: Using The On-Screen Display (Osd) Menu

    When you press any of these buttons (excluding the joystick button), the OSD Status Bar appears to let you know the current settings of some OSD functions. Using the On-Screen Display (OSD) menu Accessing the menu system Icon Menu and Description submenus Game...
  • Page 35 Preset Modes • MOBA/RTS: Loads color settings ideal for Multiplayer Online Battle Arena (MOBA) and Real-Time Strategy (RTS) games. • RPG: Loads color settings ideal for Role-Playing Games (RPG). • SPORTS Loads color settings ideal for sports games. • Game 1/Game 2/Game 3: Allows you to customize the color settings for your gaming needs.
  • Page 36 Game Enhance The feature offers three available functions to enhance your Mode gameplay experience. • Off Select to disable the functions under Game Enhance Mode. • Timer Allows you to disable or enable the timer at the upper left corner of the display. The timer shows the time elapsed since the game starts.
  • Page 37 Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. This feature can shift the color of the video image to green or purple.
  • Page 38 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Select the DP input when you are using the DisplayPort (DP) connector. Press the joystick button to confirm the selection. HDMI 1 Select the HDMI 1or HDMI 2 input when you are using the HDMI connectors.
  • Page 39 AlienFX Use this menu to adjust the LED light settings for the Power Lighting button, Alienware logo, and the light stripe on the stand. Color To specify an LED lighting color, select On and move the joystick to highlight the Custom Color option.
  • Page 40 The following table depicts the color number and the RGB codes used for the 20 LED colors. To turn off the AlienFX lights, select Off. NOTE: These functions are only available when Spectrum is disabled. Custom It is a read-only menu. When you use Color or/and Spectrum to make LED lighting adjustments, this menu status shows Off;...
  • Page 41 Spectrum When you select On, the LED lighting glows and changes colors in the sequence of the color spectrum: red, orange, yellow, green, blue, indigo, and violet. Reset AlienFX Resets all settings under the AlienFX Lighting menu to the Lighting factory defaults.
  • Page 42 Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or media player) using the DP or HDMI cable. YPbPr: Select this option if your media player supports only YPbPr output.
  • Page 43 Transparency Select this option to change the menu transparency by moving the joystick up or down (min. 0/max. 100). Timer Sets the length of time for the OSD to remain active after you move the joystick or press a button. Move the joystick to adjust the slider in 1 second increments, from 5 to 60 seconds.
  • Page 44 Others Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.

  • Page 45: Osd Warning Message

    Firmware Displays the firmware version of your monitor. Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Reset Others Resets all settings under the Others menu to the factory defaults.
  • Page 46 When the monitor enters the Power Save Mode, the following message appears: Activate the computer and wake up the monitor to gain access to the Using the On-Screen Display (OSD) menu. NOTE: The message may be slightly different according to the connected input signal.

  • Page 47: Setting The Maximum Resolution

    When Factory Reset is selected, the following message appears: Troubleshooting for more information. Setting the maximum resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8, and Windows 8.1: 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop.

  • Page 48: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 49: Rotating The Monitor

    Rotating the monitor Before you rotate the monitor, your monitor should be fully extended vertically (vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise Operating the monitor | 49...

  • Page 50: Rotate Counterclockwise

    Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 51: Adjusting The Rotation Display Settings Of Your System

    Adjusting the rotation display settings of your system After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

  • Page 52: Using Alienfx Application

    • Ensure the OS of your computer is Windows 10 R3 or later. • Ensure your internet connection is active. • Ensure that the supplied USB cable is connected to both the Alienware monitor and the computer. Installing AWCC through Windows update 1.

  • Page 53: Navigating The Alienfx Window

    Navigating the AlienFX window With the Alienware Command Center, AlienFX allows you to control the LED lighting colors and transition effects for your Alienware monitor. In the AWCC home screen, click FX in the top menu bar to access the home screen of AlienFX.
  • Page 54 When you start to customize a theme, you should see the following screen: The following table describes the functions and features on the screen: Functions Descriptions LIGHTING panel Use the controls in this panel to set up lighting effects for a theme. Setting lighting effects for details.

  • Page 55: Creating A Theme

    Creating a theme To create a theme with your preferred lighting settings: 1. Launch AWCC. 2. Click FX in the top menu bar to access the home screen of AlienFX. 3. In the top-left corner of the window, click to create a new theme. 4.

  • Page 56: Setting Lighting Effects

    Setting lighting effects The LIGHTING panel provides various lighting effects. You may click Effect to open a drop-down menu with available options. NOTE: The options displayed may vary depending on the lighting zone(s) you specified. The following table provides an overview of different options: Morph Descriptions The effect changes the light color into another...
  • Page 57 Pulse Descriptions The effect makes the light flash with a short pause. To make the adjustments: 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed on the right field.
  • Page 58 Spectrum Descriptions The effect makes the light change in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. You can drag the TEMPO slider to adjust the transition speed. NOTE: The option is available only when you select All Zones to make lighting adjustments.

  • Page 59: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.

  • Page 60: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

  • Page 61: Common Problems

    Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No Video/ No picture • Ensure that the video cable connecting the Power LED off monitor and the computer is properly connected and secure.
  • Page 62 Brightness Picture too dim • Reset the monitor to factory settings. Problems or too bright • Adjust brightness and contrast controls in the Display menu. Geometric Screen not • Reset the monitor to factory settings. Distortion centered correctly Horizontal/ Screen has one •...

  • Page 63: Product Specific Problems

    Wrong Color Picture color not • Change the settings of the Preset Modes in the good Game menu OSD depending on the application. • Adjust Gain/Offset/Hue/Saturation value under Custom Color in the Game menu OSD. • Run the built-in diagnostics. Image retention Faint shadow •...

  • Page 64: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What you Possible solutions symptoms experience USB interface is USB peripherals • Check that your monitor is turned on. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 65: Appendix

    Appendix WARNING: Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC notices (U.S.

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