Alienware AW2723DF User Manual
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Alienware AW2723DF User Manual

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Alienware AW2723DF Monitor
User's Guide
Monitor Model: AW2723DF
Regulatory Model: AW2723DFb

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Summary of Contents for Alienware AW2723DF

  • Page 1 Alienware AW2723DF Monitor User’s Guide Monitor Model: AW2723DF Regulatory Model: AW2723DFb...
  • Page 2 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

  • Page 3: Table Of Contents

    Contents Safety instructions ......6 About your monitor ......7 Package contents .
  • Page 4 Setting up the monitor......31 Attaching the stand ........31 Connecting the computer .
  • Page 5 Settings..........82 Customization of AlienVision .

  • Page 6: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.

  • Page 7: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 8 USB ports on the monitor, 1.80 meters) • Quick Start Guide • Factory calibration report • Safety, Environmental, and Regulatory Information • Alienware Sticker NOTE: Monitors shipped from October 2022 will include an Alienware sticker instead of an Alienware welcome card. About your monitor...

  • Page 9: Product Features

    • On-Screen Display (OSD) adjustments for ease of setup and screen optimization. • Supports Picture by Picture (PBP), Picture in Picture (PIP) and Console Mode. • AW2723DF offers a couple of preset modes for user's own preference, including: - Creator - First-Person Shooter (FPS)
  • Page 10 - Three customizable game modes In addition, key enhanced gaming features such as Timer, Frame Rate, and Display Alignment are provided to help improve gamer's performance and provide best-in game advantage. • Security-lock slot. • Power consumption < 0.5 W in Standby Mode. •...

  • Page 11: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Cable-management slot (on To organize the cables neatly. the front side of the stand) Power button (with LED To turn the monitor on or off. indicator) Solid blue light indicates that the monitor is turned on and functioning normally.
  • Page 12 Back view with monitor stand Label Description Regulatory label Lists the regulatory approvals. Cable-management clips (2) To organize the cables neatly. Stand release button Releases the stand from the monitor. Barcode, serial number, and See this label if you need to contact Service Tag label Dell for technical support.

  • Page 13: Rear And Bottom View

    Rear and bottom view Rear and bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor). SuperSpeed USB Connect the USB cable (shipped with your 5 Gbps (USB 3.2 monitor) to this port and your computer to Gen 1) Type-B enable the USB ports on your monitor.
  • Page 14 Label Description SuperSpeed USB Connect to charge your USB device. 5 Gbps (USB 3.2 NOTE: To use this port, you must Gen 1) Type-A connect the USB cable (shipped with downstream port with your monitor) to the USB-upstream Power Charging port on the monitor and to your computer.

  • Page 15: Monitor Specifications

    However this may introduce some slight and noticeable visual artifacts into the image. As every system setup and every gamer's needs are different, Alienware recommends that users experiment with the different modes to find the setting that is right for them.
  • Page 16 Description Value Integrated devices • SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) hub (with one USB 3.2 Gen 1 (5 Gbps) upstream port) • 4 x SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) downstream port (including one port which supports power-charging) Connectivity •...

  • Page 17: Resolution Specifications

    Resolution specifications Description Value Horizontal scan range • DisplayPort 1.4: 27 kHz to 389 kHz (automatic) • DisplayPort 1.4: 27 kHz to 415 kHz (automatic)(with overclock) • HDMI 2.0: 27 kHz to 223 kHz (automatic) Vertical scan range • DisplayPort 1.4: 48 Hz to 240 Hz (automatic) •...

  • Page 18: Hdmi Preset Display Modes

    VESA, 800 x 600 46.88 49.50 VESA, 1024 x 768 48.36 VESA, 1024 x 768 60.02 75.03 78.75 VESA, 1152 x 864 67.50 VESA, 1280 x 1024 63.98 60.02 VESA, 1280 x 1024 79.98 75.03 VESA. 1600 x 900 VESA. 1920 x 1080 67.50 148.50 1920 x 1080 at 120 Hz...

  • Page 19: Electrical Specifications

    VESA, 1280 x 1024 63.98 60.02 VESA, 1280 x 1024 79.98 75.03 VESA. 1600 x 900 VESA. 1920 x 1080 67.50 148.50 1920 x 1080 at 120 Hz 2560 x 1440 88.79 59.95 241.50 2560 x 1440 497.75 2560 x 1440 222.06 143.91 NOTE: This monitor supports NVIDIA G-SYNC Compatible.

  • Page 20: Physical Characteristics

    test method. TEC: Total Energy Consumption in kWh measured with reference to Energy Star test method. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information.

  • Page 21: Environmental Characteristics

    Description Value Depth 268.02 mm (10.55 in.) Weight: Weight with packaging 12.64 kg (27.86 lb) Weight with stand assembly 9.34 kg (20.59 lb) and cables Weight without stand assembly 5.71 kg (12.58 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 3.20 kg (7.05 lb) Environmental characteristics...

  • Page 22: Pin Assignments

    Pin assignments DisplayPort connector Pin number 20-pin side of the connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR 22 | About your monitor...

  • Page 23: Hdmi Connector

    HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 24: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section provides information about the USB ports that are available on the monitor. NOTE: This monitor is SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) compatible. Transfer speed Data rate Power consumption* Super-Speed 5 Gbps 4.5 W (maximum each port) High speed 480 Mbps...
  • Page 25 USB 3.2 Gen 1 (5 Gbps) downstream connector Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ USB ports Port Location 1 x upstream rear 2 x downstream rear 2 x downstream bottom Power charging port - the port with icon;...

  • Page 26: Plug-And-Play Capability

    Plug-and-Play capability You can connect the monitor to any Plug-and-Play compatible computer. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic;...
  • Page 27 • Adjust the tilt of the monitor, its contrast, and brightness settings. • Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. •...

  • Page 28: Handling And Moving Your Display

    Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow these guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 29: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Using improper methods when cleaning the monitor can result in a physical damage to the screen or the body of your Dell monitor.
  • Page 30 NOTE: Monitor damage due to improper cleaning methods and the use of benzene, thinner, ammonia, abrasive cleaners, alcohol, compressed air, detergent of any kind will lead to a Customer Induced Damage (CID). CID is not covered under the standard Dell warranty. •...

  • Page 31: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that are included with the stand.
  • Page 32 5. Open the protective cover on the monitor to access the VESA slot on the display back cover. 6. Carefully insert the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. 7.
  • Page 33 8. Lift the protective cover from the monitor. 9. Connect the power cable to the monitor. 10. Route the power cable through the cable-management slot on the stand and then through the cable-management clips behind the display. 11. Connect the required cables to the monitor, such as HDMI cable, DisplayPort cable, USB 3.2 Gen 1 (5 Gbps) upstream and downstream cables, and so on.
  • Page 34 12. Route the required cables through the cable-management slot on the stand. NOTE: Route each cable neatly so that the cables are organized before the I/O cover is attached. CAUTION: Do not plug the power cable into the wall outlet or turn on the monitor until you are instructed to do so.

  • Page 35: Connecting The Computer

    13. Slide the tabs on the I/O cover into the slots on the display back cover until it snaps into place. NOTE: Ensure that all cables pass through the I/O cover and cable- management slot on the stand riser. Connecting the computer WARNING: Before you begin any of the procedures in this section, follow the Safety...

  • Page 36: Removing The Monitor Stand

    4. Plug the power cables for your computer and monitor into a wall outlet. 5. Turn on the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Common problems.
  • Page 37 6. Press and hold the stand release button at the back of the display. 7. Lift the stand assembly up and away from the monitor. Setting up the monitor | 37...

  • Page 38: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) (Screw dimension: M4 x 10 mm) Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat surface. 2. Remove the monitor stand. (See Removing the monitor stand.) 3.

  • Page 39: Operating The Monitor

    Operating the monitor Turn on the monitor Press the power button to turn on the monitor. Using the joystick Use the joystick at the bottom of the monitor to make On-Screen Display (OSD) adjustments. 1. Press the joystick or move it backward/left/right to launch the Menu Launcher.

  • Page 40: Using The On-Screen Display (Osd) Menu

    Joystick Description • For 4-way (left, right, forward, and backward) directional navigation. • Toggles through the menu items. • Increases or decreases the parameters of selected menu item. Selects and enters the submenu. Returns to the upper-level menu or exits from the current menu. By default, when the OSD menu is off, moving the joystick towards you will toggle through the preset options of AlienVision Toggle List and Off.
  • Page 41 Label Icon Description When you move the joystick to the left or right to toggle through the shortcut functions, the selected item will be highlighted and shifted to the center position. Press the joystick to enter its submenu. After you change the settings by moving the joystick, press the joystick to save the changes before exiting.

  • Page 42: Accessing The Menu System

    Accessing the menu system After you change the settings, press the joystick to save the changes before proceeding to another menu or exit the OSD menu. NOTE: To exit the current menu item and return to the previous menu, move the joystick to the left. Icon Menu and Description...
  • Page 43 Icon Menu and Description submenu Preset Modes • FPS: Loads color settings ideal for First-Person Shooter (FPS) games. • MOBA/RTS: Loads color settings ideal for Multiplayer Online Battle Arena (MOBA) and Real- Time Strategy (RTS) games. • RPG: Loads color settings ideal for Role-Playing Games (RPG).
  • Page 44 Icon Menu and Description submenu Game Enhance The feature offers three functions to enhance your gameplay experience. Mode • Off: To disable the functions under Game Enhance Mode. • Timer: To disable or enable the timer at the upper left corner of the display.
  • Page 45 Icon Menu and Description submenu Response Time Allows you to set the Response Time to Fast, Super Fast or Extreme. Dark Stabilizer The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image.
  • Page 46 Icon Menu and Description submenu AlienVision AlienVision provides a few display modes for gaming scenarios. You can go though the options to see the preview. The default setting is Off. • Night: Identifies the objects clearly in dark game scenes. •...
  • Page 47 Icon Menu and Description submenu This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh- tone color. Use the joystick to adjust the hue level from 0 to 100. Higher levels increase the green shade of the video image, while lower levels increase the purple shade of the video image.
  • Page 48 Icon Menu and Description submenu Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Move the joystick to adjust the brightness level (minimum 0/maximum 100). NOTE: Manual adjustment of Brightness is disabled when Smart HDR is activated and HDR content is displayed.
  • Page 49 Icon Menu and Description submenu Input Source Use this menu to select between the different video signals that may be connected to your monitor. Select the DP input when you are using the DisplayPort (DP) connector. Press the joystick to confirm the selection.
  • Page 50 Icon Menu and Description submenu AlienFX Adjusts the LED light settings for the Alienware logo, Lighting number graphic, and Power button. Before making any adjustments, select any or all of these 3 zones from the submenus. The following illustrations indicate the lighting zones.
  • Page 51 Icon Menu and Description submenu All Zones To specify an LED lighting color for the selected zone, select On, move the joystick to highlight Custom Color, Zone 1: Logo and press the joystick to enter its submenu. Zone 2: Number Zone 3: Power Button Then move the joystick to make a selection from the list...
  • Page 52 Icon Menu and Description submenu The following table depicts the color number and the RGB codes used for the 20 LED colors. To turn off the light for All Zones/Zone 1/Zone 2, select Off. For Zone 3, you may specify to turn off the light when the monitor is in on or standby mode.
  • Page 53 Icon Menu and Description submenu Custom It is a read-only menu. When you use Custom Color or Spectrum to make LED lighting adjustments, this menu status shows Off; when you make the LED lighting adjustments through AlienFX application, the status shows On.
  • Page 54 Icon Menu and Description submenu Display Use the Display menu to adjust images. Aspect Ratio Adjusts the image ratio to 16:9, Auto Resize, or 4:3. NOTE: The feature is disabled when PIP/PBP is activated. Input Color Allows you to set the video input mode to: Format •...
  • Page 55 Icon Menu and Description submenu Smart HDR The Smart HDR (High Dynamic Range) feature enhances the display output by optimally adjusting contrast and the ranges of color and luminosity to resemble true-to-life visuals. You may set the Smart HDR mode to: •...
  • Page 56 Icon Menu and Description submenu Reset Display Resets all settings under the Display menu to the factory defaults. PIP/PBP This feature brings up a window displaying image from another input source. Sub-Window Main Window HDMI 1 HDMI 2 HDMI 1 HDMI 2 NOTE: In PBP mode, the images will be displayed at the center of the split windows.
  • Page 57 Icon Menu and Description submenu PIP/PBP Mode Allows you to choose a PBP or PIP mode from the preset list, which provides different sizes and positions of the sub-window. The options are shown in graphic format, giving a quick understanding of various layout settings.
  • Page 58 Icon Menu and Description submenu Video Swap Select to swap videos between main window and sub- window in PIP/PBP mode. Press the joystick to confirm the selection. NOTE: This option is available only when the PIP/ PBP mode is enabled. Audio Allows you to set the audio source from the main window or the sub-window.
  • Page 59 Icon Menu and Description submenu Menu Use this menu to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese.
  • Page 60 Icon Menu and Description submenu Personalize Shortcut Key 1 Allows you to choose a feature from the provided list and set it as a shortcut key. The list includes Preset Shortcut Key 2 Modes, Game Enhance Mode, Dark Stabilizer, Shortcut Key 3 AlienVision, Brightness/Contrast, Input Source, Shortcut Key 4 Aspect Ratio, Smart HDR, PIP/PBP Mode, Video...
  • Page 61 Icon Menu and Description submenu AlienVision ▲ You can define the joystick movements for AlienVision preset modes; therefore, when you move the joystick at any specified direction, a particular AlienVision mode AlienVision ▼ will be activated. If you select Toggle Preset, you can toggle through the modes specified in AlienVision AlienVision ◀...
  • Page 62 Icon Menu and Description submenu Others Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
  • Page 63 Icon Menu and Description submenu Helps reduce minor cases of image retention. Conditioning Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On. Firmware Displays the firmware version of your monitor. Service Tag Displays the Service Tag of your monitor.

  • Page 64: Console Mode

    Console mode Console Mode is specifically designed with the excellent picture quality at a fast response time and a high frame rate of 120Hz to give the best console game experience. It can support up to 4K resolution in this QHD monitor. Support timing Display mode Horizontal...

  • Page 65: Osd Warning Message

    OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the horizontal and vertical frequency ranges addressable by this monitor.
  • Page 66 When you change the default setting of power saving features for the first time, such as Uniformity Compensation, Smart HDR, or USB, the following message appears: NOTE: If you select Yes for either of the features mentioned above, the message will not appear the next time you change the settings of these features.

  • Page 67: Locking The Control Buttons

    If DisplayPort or HDMI input is selected and the corresponding cable is not connected, the following message will appear: NOTE: The message may be slightly different according to the selected input signal. Activate the computer and wake up the monitor to gain access to the OSD. When Factory Reset is selected, the following message appears: Troubleshooting for more information.

  • Page 68: Setting The Maximum Resolution

    1. For Windows 8.1, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen resolution. 3. If you have more than one monitor connected, ensure that you select AW2723DF. 4. Click the Screen Resolution dropdown list and select 2560 x 1440. 5. Click OK.

  • Page 69: Requirements To View Or Playback Hdr Content

    Requirements to view or playback HDR content (1) Through Ultra BluRay DVD or Game consoles Ensure the DVD player or Game console is HDR capable, such as Panasonic DMP-UB900, Xbox One S, and PS4 Pro. (2) Through a PC Ensure the graphics card used is HDR capable, i.e., it has a HDMI 2.0a (with HDR option) compliant port and HDR graphics driver is installed.

  • Page 70: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.

  • Page 71: Rotating The Display

    Rotating the display Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise Operating the monitor | 71...

  • Page 72: Rotate Counterclockwise

    Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 73: Adjusting The Rotation Display Settings Of Your System

    Adjusting the rotation display settings of your system After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

  • Page 74: Using Alienfx Application

    Alienware monitor and customize vision mode designs for different gaming scenes through AlienFX in Alienware Command Center (AWCC). NOTE: If you have an Alienware Gaming Desktop or Laptop, you can directly access AWCC to control the lightings and visual elements.

  • Page 75: Navigating The Alienfx Window

    Navigating the AlienFX window In the AWCC home screen, click FX in the top menu bar to access the home screen of AlienFX. The following table describes the functions and features on the home screen: Callout Function Description CREATE NEW Click and then enter a name in the text box to THEME...
  • Page 76 When you start to customize a theme, you should see the following screen: Screen with the front view of monitor Screen with the back view of monitor 76 | Using AlienFX application...
  • Page 77 AlienVision displayed in this window by toggling the PREVIEW switch to Thumbnails Displays the thumbnails of the Alienware monitors connected to your computer when you are under the LIGHTING panel. The image displayed in the live preview area is selected from this thumbnail list.

  • Page 78: Creating A Theme

    Creating a theme To create a theme with your preferred lighting effects and the in-game visibility: 1. Launch AWCC. 2. Click FX in the top menu bar to access the home screen of AlienFX. 3. In the top-left corner of the window, click to create a new theme.

  • Page 79: Setting The Lighting Effects

    NOTE: The LIGHTING panel appears only when the supplied USB 3.2 Gen 1 (5 Gbps) upstream cable is connected to your Alienware monitor and computer. NOTE: The options displayed may vary depending on the lighting zone(s) you specified.
  • Page 80 Pulse Description The effect makes the light flash with a short pause. 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed on the right field. NOTE: To change the color, use the up and down arrow buttons beside the R/G/B boxes to edit the color codes.
  • Page 81 Spectrum Description The effect makes the light change in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. You can drag the TEMPO slider to adjust the transition speed. NOTE: The option is available only when you select All Zones to make lighting adjustments.

  • Page 82: Settings

    Settings In the SETTINGS panel, click the ALIENVISION dropdown list to select a vision mode: • Night: Improves contrast and clarity during dark game scenes. • Clear: Improves and enhances the details and clarity in a day game scene. • Chroma: Dynamically applies a heat map to any game environment to help differentiate game objects from the background.

  • Page 83: Toggle List

    Feature Description Size Drag the slider to enlarge the AlienVision window or resume it to the default size. NOTE: This feature is not available for the Crosshair mode. Sharpness Drag the slider to adjust the sharpness level of the pictures in the AlienVision window.

  • Page 84: Troubleshooting

    Troubleshooting The following table provides the information about the problems you might encounter and the possible solutions: What you experience Possible solution No LIGHTING panel Ensure that the supplied USB 3.2 Gen 1 (5 Gbps) upstream cable is properly connected to your monitor and computer.

  • Page 85: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.

  • Page 86: Common Problems

    Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No video/ No picture • Ensure that the video cable connecting power LED off the monitor and the computer is properly connected and secure.
  • Page 87 Common What you Possible solutions symptoms experience Missing pixels LCD screen has • Cycle power On-Off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell support site: www.dell.com/pixelguidelines.
  • Page 88 Common What you Possible solutions symptoms experience Safety related Visible signs of • Do not perform any troubleshooting issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable connecting problems malfunctions on the monitor to the computer is and off connected properly and is secure.

  • Page 89: Product Specific Problems

    Product specific problems Specific symptoms What you Possible solutions experience Screen image is too Image is Reset the monitor to factory settings. small centered on screen, but does not fill entire viewing area Cannot adjust the OSD does not • Turn off the monitor, unplug the monitor with the appear on the power cord, plug it back, and then...

  • Page 90: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What you Possible solutions symptoms experience USB interface is USB peripherals • Check that your monitor is turned on. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 91: Regulatory Information

    For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. EU product database for energy label and product information sheet AW2723DF: https://eprel.ec.europa.eu/qr/1272435 Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.

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