Alienware AW3225QF User Manual page 92

Common
symptoms
Horizontal/
vertical lines
Synchronization
problems
Safety related
issues
Intermittent
problems
92 | Troubleshooting
What you
experience
Screen has one or
more lines
Screen is scrambled
or appears torn
Visible signs of
smoke or sparks
Monitor malfunctions
on and off
Possible solutions
• Reset the monitor to factory settings.
For more information, see
Reset.
• Perform monitor
check and determine if these lines
also appear in self-test mode.
• Check for bent or broken pins in the
video cable connector.
• Run the built-in diagnostics. For
more information, see
Diagnostic.
• Reset the monitor to factory settings.
For more information, see
Reset.
• Perform monitor
check to determine if the scrambled
screen appears in self-test mode.
• Check for bent or broken pins in the
video cable connector.
• Restart the computer in the safe
mode.
• Do not perform any troubleshooting
steps.
• Contact Dell immediately.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
• Reset the monitor to factory settings.
For more information, see
Reset.
• Perform monitor
check to determine if the
intermittent problem occurs in self-
test mode.
Factory
self-test feature
Self-
Factory
self-test feature
Factory
self-test feature