Alienware AW3225QF User Manual page 96

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Common
symptoms
In the HDR Peak
1000 mode, the
displayed images
are dimmer than
they are in the
DisplayHDR
True Black mode
Pixel shifting
occurs
Cannot select
10-bit color
96 |
Troubleshooting
What you
experience
The HDR Peak
1000 mode is ideal
for the HDR content
with a peak
brightness of 1000
nits. When
displaying non-HDR
content, such as
browsers and
editors, the
brightness level in
the HDR Peak 1000
mode is observed to
be lower as
compared to that in
the DisplayHDR
True Black mode
due to the luminance
control method of
OLED panels.
The image on the
screen moves slightly
sometimes.
Unable to select 10-
bit color from the
connected computer
Possible solutions
• For displaying non-HDR content,
such as Office applications, disable
the HDR display feature in Windows
display settings.
• For displaying HDR videos or games
with a maximum peak brightness of
1000 nits, set
Peak 1000.
• For displaying HDR videos or games
which meet the DisplayHDR 400
True Black standard, set
to DisplayHDR True Black.
Pixel shift is a function that moves the
pixels of the screen to prevent image
retention on QD-OLED panels. It does
not influence your viewing experience.
• If your computer is equipped with
an NVIDIA graphics card, go to
NVIDIA control panel >
Resolutions > Output Color
Depth, select 10 bpc (bits per
color) from the Color Depth drop-
down menu, and click Apply.
• For your computer is equipped with
an AMD graphics card, go to AMD
RADEON PRO AND AMD
FIREPRO SETTINGS > Display >
Color Depth, and select 10 bpc
from the drop-down list.
Smart HDR
to HDR
Smart HDR

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