Alienware AW3225QF User Manual page 95

Common
symptoms
Screen flickering There is some
Image retention
from a static
image left on the
monitor for a
long period of
time
Unevenness in
luminance or
color of the
screen images
What you
experience
noticeable flickering
in the displayed
pictures
Faint shadow from
the static image
displayed appears
on the screen
Visible spots (bright
or dark) or lines or
Mura appear on the
screen
Possible solutions
• Use the native resolution of your
monitor (3840 x 2160 at 60 Hz) or
higher refresh rate.
• If the variable refresh rate (VRR) of
your device is turned on, turn off
variable refresh rate (VRR).
• If you are using an NVIDIA graphics
card and G-Sync is turned on, turn
off G-Sync.
• If you are using an AMD graphics
card and Free-Sync is turned on,
turn off Free-Sync.
• Update the graphics card driver and
firmware to the latest version.
• Change the cable connecting the
monitor to the computer. A
defective cable can cause the signal
to break while being transmitted
across the wire.
• Check the surroundings.
Electromagnetic fields can cause
screen flickering. If there is another
device plugged into the same
power strip as the monitor, try to
remove it.
• Set the screen to turn off after a few
minutes of screen idle time. These
can be adjusted in Windows Power
Options or Mac Energy Saver
setting.
• Alternatively, use a dynamically
changing screensaver.
• Perform the function of Pixel
Refresh or Panel Refresh. For more
information, see
Maintenance.
Troubleshooting
OLED Panel
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