Common
symptoms
Shaky/jittery
video
Missing pixels
Stuck-on pixels
Brightness
problems
Geometric
distortion
What you
experience
Wavy picture or fine
movement
OLED screen has
spots
OLED screen has
bright spots
Picture too dim or
too bright
Screen not centered
correctly
Possible solutions
• Reset the monitor to factory settings.
For more information, see
Reset.
• Check environmental factors.
• Relocate the monitor and test in
another room.
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in
OLED technology.
• For more information on Dell
Monitor Quality and Pixel Policy, see
www.dell.com/pixelguidelines.
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in
OLED technology.
• For more information on Dell
Monitor Quality and Pixel Policy, see
www.dell.com/pixelguidelines.
• Reset the monitor to factory settings.
For more information, see
Reset.
• Adjust brightness and contrast
controls in the
Brightness/Contrast
menu.
Reset the monitor to factory settings.
For more information, see
Reset.
Troubleshooting
Factory
Factory
Factory
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