Operation Of The Device - Eaton E Series Troubleshooting Manual

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4.2

Operation of the Device

Description
The relay outputs or LEDs are in unexpected state.
It is required to be able to acknowledge a latched LED
without entering a password.
It is required to be able to acknowledge a latched trip
without entering a password.
What is the default password?
How do I reset the password?
The connection password does not work.
E-Series Family Troubleshooting Guide)
Information
A binary output or an LED has been reconfigured
from latched to unlatched.
You have entered the wrong connection
password.
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4 Problems with the Device
4.2 Operation of the Device
Corrective Action
Only until Release 3.5: The status of the binary output /
LED must be acknowledged once, if it had already been
pending before the reconfiguration.
(As of Release 3.6, no action is required.)
Independent of this, note that the set value of »t-Off
Delay« has to elapse before the binary outputs / LEDs will
change their state.
Moreover, note that a latched state even »survives« a
restart of the device.
As of Release 3.8, the feature "Immediate
Acknowledgment by a Long Keypress" is set by default
in a way such that LEDs can be acknowledged (reset)
by pressing the »Ack/Rst« key for approx. 1 second, and
this works without any password entry. See the chapter
"Acknowledgments" in the Technical Manual.
Define a blank password for the access level Prot-Lv1.
For a blank password, there is no password query for this
access level.
But be aware that there are more settings associated with
this access level.
You can find a general description of access levels in
chapter "Security" of the Technical Manual. Moreover, the
Reference Manual lists all parameters in tabular form with
their respective access level.
The factory-provided default passwords are as follows
• Access level passwords: "1234".
• Connection passwords (as of Release 3.8): blank.
(See the chapter "Security" in the Technical Manual.)
Refer to the section "Password Forgotten" within the
"Security" chapter of the Technical Manual.
There is a password »USB connection« for the
connection via the USB interface, and there is another
password »Remote network connection« for a connection
via network.
15

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