Self-Supervision - Error Messages - Eaton E Series Troubleshooting Manual

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2 Self-Supervision Messages
2.1 Self-Supervision – Error Messages
2.1
Self-Supervision – Error Messages
Description
SE 1 Abort
SE 2...4 Problem w. resources
SE 5...10
SE 11 FRAM defective
SE 12 Battery low
SE 13...14
SE 15 Problem w. resources
SE 16...33
SE 34 (= S 34)
SE 35...36
SE 37 Inval TLS cert.
SE 38 ADC Error 1
6
Information
The self-supervision has initiated a restart of the
device to restore its proper functionality.
Critical level of internal resources. It is not
possible for the user to take any actions.
– reserved for future use –
Hardware: FRAM defect. The device will be set
out-of-service on next reboot, and it will have to
be sent for repair.
The battery for buffering the real time clock is
low.
– reserved for future use –
Critical level of internal resources. It is not
possible for the user to take any actions.
– reserved for future use –
– only until Firmware-Release 3.4 –
– reserved for future use –
The certificate for the encrypted communication
is invalid.
The Self-Supervision (routine-check No. 1)
has detected an error with determining the
measuring values.
www.eaton.com
Corrective Action
Get in contact with our service-team. We recommend to
have the information listed in
╚═▷ "1 In Case You Need
to Contact Our Service-Team"
ready. In case of an error
SE 1, in particular the displayed "Value" is needed for
further analysis.
Depending on the type of problem, you will either be
told how to fix the problem, or – if further device-internal
data is needed – you will be supplied with a tool for error
analysis.
Get in contact with our service-team.
You will be supplied with a tool for error analysis.
Send the device for repair.
The battery can be exchanged by the manufacturer.
There's no impact on the functionality of the device if the
battery breaks down, except for the buffering of the clock
while the unit is in de-energized condition.
Get in contact with our service-team.
You will be supplied with a tool for error analysis.
As of Firmware-Release 3.8, this has been moved to
Get in contact with our service-team.
Get in contact with our service-team.
E-Series Family Troubleshooting Guide
SW
9.

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