Toyota RAV4 PHEV 2023 Owner's Manual page 69

*
: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
Emergency Notification Ser-
vices
■
Automatic Emergency Calls
If any airbag deploys, the system is
designed to automatically call the
*
eCall control center. The answer-
ing operator receives the vehicle's
location, the time of the incident
and the vehicle VIN, and attempts
to speak with the vehicle occupants
to assess the situation. If the occu-
pants are unable to communicate,
the operator automatically treats
the call as an emergency and con-
tacts the nearest emergency ser-
vices provider (112 system etc.) to
describe the situation and request
that assistance be sent to the loca-
tion.
*
: In some cases, the call cannot be
made. (P.68)
■
Manual Emergency Calls
In the event of an emergency,
press the "SOS" button to call the
*
eCall control center. The answer-
ing operator will determine your
vehicle's location, assess the situa-
tion, and dispatch the necessary
assistance required.
Make sure to open the cover before
1-3. Emergency assistance
pressing the "SOS" button.
If you accidentally press the "SOS" but-
ton, tell the operator that you are not
experiencing an emergency.
*
: In some cases, the call cannot be
made. (P.68)
Indicator lights
When the power switch is turned to
ON, the red indicator light will illumi-
nate for 10 seconds. Then, the
green indicator light will illuminate
for 2 seconds and remain illumi-
nated if the system is functioning
properly.
The indicator lights indicate the fol-
lowing:
 If the green indicator light illumi-
nates and stays on, the system
is enabled.
 If the green indicator light flashes
twice per second, an automatic
or manual Emergency Call is
being made.
 If the red indicator light illumi-
nates at any time other than
immediately after the power
switch is turned to ON, the sys-
tem may be malfunctioning or
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