Mechanical And Electrical Checks; Shock And Pressure Test; Sim Card Swap Test - Motorola iDEN i265 Field Service Manual

4. Wipe and dry the unit with a soft, absorbent, lint-free cloth. Make sure that there are no damp
spots on the connectors or in cracks and crevices.
5.5

Mechanical and Electrical Checks

Before conducting more complex tests, clean and check the unit for any mechanical defects that might
cause or contribute to the problem.
The following tests check the mechanical and electrical consistency of the unit:
• Shock and Pressure
• SIM Card Swap
• Accessory Swap
• Lockup
• Battery Connections
• GPS Receiver
• Voltage Recognition
5.5.1

Shock and Pressure Test

Use this test to determine if controlled shock and pressure can repeat a reset or intermittent contact
condition.
NOTE: Perform this test with the rear housing securely in place and antenna completely pushed in.
The shock and pressure test time is approximately 3 minutes:
1. Power up the unit.
2. Throw the unit into the palm of your hand alternating with the front, sides, and back of the unit.
Check if the unit turns off, displays "Reset," or status LED (if so equipped) turns to red. Then,
continue to the next step.
3. Apply pressure to the front, sides, and back of the unit with your thumbs. Never apply direct
pressure to any display or lens area.
If the unit turns off, displays "Reset," or status LED (if so equipped) turns to red, retry this test
with a battery known to be in good working condition. Verify that the contacts to the unit and on
the battery are clean.
4. Start test again. If the reset/intermittent contact condition persists, power down the unit and
contact iDEN Customer Care Center or process to the next servicing tier.
5.5.2

SIM Card Swap Test

Use this test to determine if the SIM card is defective, or if the unit is defective.
The SIM card swap test time is approximately 5 minutes:
68P80400P84-O
BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks
5-3