Reset Log Test - Motorola iDEN i265 Field Service Manual

FIELD LEVEL TEST MODES AND PROCEDURES: Reset Log Test

Reset Log Test

Use this test to check the reset log in the unit.
To perform the reset log test:
1. Power on the unit and wait until registration is complete.
2. If the unit does not have the latest software version, reflash (reprogram) the unit.
If the unit attempts to reset, perform the Reset test (see page 8-11).
3. Enter debug mode # * MMM <MM> (see page 6-1). The Unit Info display appears.
4. Scroll down and highlight Resets, and then press View to view the Resets display.
5. Look for and record any reset errors. If the log contains reset errors, perform the Reset test (see
page 8-11).
6. Place a dispatch call.
7. Look for, and record, any reset errors.
If the unit attempts to reset, perform the Reset test (see page 8-11).
8. Place an interconnect call.
9. Look for and record any reset errors.
If the unit attempts to reset, perform the Reset test (see page 8-11).
NOTE: If the customer agrees, set the Auto Lock feature. This feature helps detect reset
conditions.
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