Service Messages - Motorola iDEN i265 Field Service Manual

3.3.3

Service Messages

Service messages indicate the probable cause of a problem. The following table lists the messages,
their probable causes, and recommended corrective actions.
Table 3-3. Service Messages
Message
Charger Attached
Device Attached
Device Detached
Device Not Compatible
Error
Invalid Number
Low Battery Unable to
Locate Sats
No Entry
No Service
Number Not In Service
Please Try Again
Service Conflict
Service Not Available
Service Restricted
System Busy, Try Later
Target Busy in Private
Target Not Authorized
Technical Error Unable to
Locate Sats
Unable to locate Sats
68P80400P84-O
Cause
Charger attached while unit is off
17-Pin connector plugged in while
powered up
17-Pin connector removed while
powered up
Incompatible with unit's hardware
Unidentified error
Invalid number entered or invalid
voice-mail access number
received
Battery level is too low to obtain
fix but is able to perform dispatch
or interconnect communication
No numbers in phone list
Phone unable to register
Invalid target ID
1. Loss of service or system failure
2. Network problem
Current service conflicts with
previously activated service
Not currently available on system
Service not subscribed to
System is currently busy
Target unit in a Private Call or
Call Alert
Target unit not authorized to
receive call
Problem detected with the GPS
circuitry
Unit does not have clear view of
GPS satellites
DISPLAYS, MESSAGES, AND ALERTS: Messages
Action
Normal
Normal
Normal
Acquire compatible software or hardware
Report problem to your service provider
Re-enter number or report problem to service
provider
Charge or replace battery
Add phone numbers to list
Report problem to service provider
Re-enter ID or try a different ID
1. Ask provider how long problem will continue
2. Report problem to service provider
Deactivate previous service and try current service
again
Ask provider when service will be available
Ask provider when service will be available
Try call again later
Try call again later
Do not call unauthorized unit
Reboot unit. If problem persists, contact Motorola
Make sure user is out in clear sky and stationary. If
problem persists, reboot unit.
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