Call Transfer; Blind Transfer - Grandstream Networks GAC2500 User Manual

Call Transfer

is a telecommunications mechanism that enables a user to relocate an existing telephone call to another phone or attendant
console, call transfer including blind transfer and attended transfer according to different situations, for example, if user A
wants to transfer the call with user B to user C, blind transfer or attended transfer is optional.

Blind Transfer

1. User A and user B are in an active call.
2. User A tap on Transfer button to bring up the transfer screen;
3. Set the transfer mode to Blind. The default mode is Blind;
4. Enter the digits and press the SEND to transfer the call with user B to User C. When user C's phone rings, the phone
interface of user A is shown in figure 32. If user C answers the call, user A will automatically go back to the idle screen,
which indicates the successful transfer;
5. User C's phone will ring, the phone with CID function will display user B's number on screen as the caller.
Figure 35: GAC2500 Mute Call Screen
Figure 36: GAC2500 Transfer – Blind Transfer