Grandstream Networks GAC2500 Administration Manual
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Grandstream Networks GAC2500 Administration Manual

Audio conference phone for android
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Grandstream Networks, Inc.
GAC2500 Audio Conference Phone for Android
TM
Administration Guide

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Summary of Contents for Grandstream Networks GAC2500

  • Page 1 Grandstream Networks, Inc. GAC2500 Audio Conference Phone for Android Administration Guide...

  • Page 2: Table Of Contents

    LANGUAGE & KEYBOARD..........................13 ACCOUNT................................13 DATE & TIME..............................13 ABOUT PHONE..............................13 ADVANCED SETTINGS........................... 13 REBOOT................................17 GAC2500 WEB GUI SETTINGS..........................18 ACCESSING GAC2500 WEB GUI........................18 SAVING CHANGES............................18 DEFINITIONS..............................19 ACCOUNT SETTINGS PAGE DEFINATIONS....................20 ADVANCED SETTINGS PAGE DEFINATIONS....................29 MAINTENANCE PAGE DEFINATION......................33 STATUS PAGE DEFINATION..........................
  • Page 3 UPGRADE FIRMWARE VIA TFTP SERVER..................48 BACKUP..................................48 FACTORY RESET..............................51 RESET VIA LOCAL GUI........................... 51 RESTORE TO FACTORY DEFAULT VIA THE WEB GUI................51 RESET VIA BUTTON............................52 FAQs.................................... 53 EXPERIENCING THE GAC2500..........................54 Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 2 of 54...
  • Page 4 Table 8 VPN Settings Parameters........................15 Table 9 Proxy Settings Parameters........................16 Table 10 Additional Network Settings Parameters.....................16 Table 11 Security Settings Parameters........................17 Table 12 GAC2500 Users Access Permission....................19 Table 13 Account General Settings........................20 Table 14 Account Network Settings........................21 Table 15 Account SIP Settings..........................21 Table 16 Account Codec &...
  • Page 5 Table of Figures GAC2500 Administration Guide Figure 1 GAC2500 Settings...........................11 Figure 2 Web UI - Login............................18 Figure 3 Web UI - Tool Bar............................ 19 Figure 4 PNP Settings............................43 Figure 5 Provision Record............................. 44 Figure 6 Manual Upgrade............................45 Figure 7 Config Dialog............................47...

  • Page 6: Gac2500 Administration Guide

    CHANGE LOG This section documents significant changes from previous versions of GAC2500 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.34 Document update: ...

  • Page 7: Firmware Version 1.0.1.6

    FIRMWARE VERSION 1.0.1.6  This is the initial version. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 6 of 54...

  • Page 8: Welcome

    User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GAC2500 as it may cause damage to the products and void the manufacturer warranty.
  • Page 9 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 8 of 54...

  • Page 10: Product Overview

    NAT-T enables the phone being the Plug and Play device  Automated provisioning using TR-069 or AES encrypted XML configuration file, TLS/SRTP/HTTPS for advanced security and privacy protection Table 1 GAC2500 technical Specifications Specification Description SIP RFC3261，TCP/IP/UDP， RTP/RTCP，HTTP/HTTPS，ARP，ICMP，DNS (A Protocols/ record ，...

  • Page 11: Safety Compliances

    WARRANTY If the GAC2500 phone is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the phone is purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.

  • Page 12: Gac2500 Lcd Settings

    GAC2500 LCD SETTINGS The GAC2500 LCD MENU provides easy access to the settings on the phone. Most of the settings from Web GUI could be configured on the LCD settings as well. Go to LCD onscreen MENU and then tap on Settings shown as follows.

  • Page 13: Bluetooth

    STORAGE Display storage status of GAC2500. APPLICATIONS The GAC2500 provides built-in applications for users to fully utilize the phone and features. In this section, the important built-in applications on the GAC2500 are described in details. LOCATION ACCESS Display whether allow to access your location.

  • Page 14: Language & Keyboard

    Mouse/Trackpad. Set up the pointer speed. ACCOUNT The GAC2500 allows users to add Google account to the phone. Once the account is associated, the contacts and other settings can be synced up on the GAC2500. For example, users could download Google Play from GS Market.

  • Page 15: Table 3 Account Settings Parameters

    Syslog. Select the level of logging for syslog, and he URL/IP address for the syslog server.  Factory Reset. Open and tap on Factory Reset to restore the GAC2500 to factory default settings.  Clear Master-slave Remember. Clear master-slave choose history.

  • Page 16: Table 5 Ethernet Ipv4 Settings Parameters

    To identify this VPN network, fill in company name or server name you are connecting to. Type Defines VPN type. By default it’s PPTP (Point to Point Tunneling Protocol). Server Address Fill in the VPN server URL or IP address. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 15 of 54...

  • Page 17: Table 9 Proxy Settings Parameters

    Assigns the VLAN Tag of the Layer 2 QoS packets for Wi-Fi. The default value is 0. (Wi-Fi) Layer 2 QoS 802.1p Priority Assigns the priority value of the Layer 2 QoS packets. The default value is 0. (Wi-Fi) Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 16 of 54...

  • Page 18: Reboot

    Install from Install encrypted certificates from SD card card Clear credentials Clear credential storage of all contents and reset its password. REBOOT Tap on "Reboot" to reboot the device. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 17 of 54...

  • Page 19: Gac2500 Web Gui Settings

    GAC2500 WEB GUI SETTINGS The GAC2500 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the application device through a Web browser such as Mozilla Firefox, Google Chrome and etc. ACCESSING GAC2500 WEB GUI The IP address of GAC2500 displays on LCD display screen.

  • Page 20: Definitions

    GAC2500 for the changes to take effect. DEFINITIONS This section describes the 6 options in the GAC2500 Web GUI. Please view Advanced, Maintenance and Status specifications in Administration Guide.  Call Users could start conference and control conference from Web GUI.

  • Page 21: Account Settings Page Definations

    Logout Log out from the web UI. ACCOUNT SETTINGS PAGE DEFINATIONS GAC2500 supports 6 accounts, The Account pages lists General Settings, Network Settings, SIP Settings, Codec & RTP Settings and Call Settings. Table 13 Account General Settings This field indicates whether the account is active. The default value for Account Active the primary account (Account 1) is "Yes"...

  • Page 22: Table 14 Account Network Settings

    Account 4, 5068 for Account 5, and 5070 for Account 6. When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be SUBSCRIBE for MWI sent periodically. phone supports synchronized non- synchronized MWI. The default setting is "No". Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 21 of 54...
  • Page 23 Use Privacy Header set to "Yes", the Privacy Header will always show in INVITE. If set to "No", the Privacy Header will not show in INVITE. The default setting is "Default". Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 22 of 54...
  • Page 24 It is used to set if the phone system will remove outbound proxy URI from Remove OBP from route the Route header. This is used for the SIP Extension to notify the SIP Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 23 of 54...

  • Page 25: Table 16 Account Codec & Rtp Settings

    It is used to configure the RTP payload type that indicates the DTMF Payload Type transmitted packet contains DTMF digits using RFC2833. The default is 101. The valid range is from 96 to 127. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 24 of 54...

  • Page 26: Table 17 Account Call Settings

    The default setting is "Adaptive". It is used to set if the GAC2500 system will enable the SRTP (Secured RTP) mode. It can be selected from dropdown list: ...
  • Page 27 [3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911. The default dial plan on the GAC2500 is { x+ | \+x+ | *x+ | *xx*x+ }. x+ - at least 1 digit; \+x+ - at least 1 digit number with + at the beginning, e.g., +861234567890;...
  • Page 28 Disturb) feature for this account. If it is configured, the phone will dial the feature code automatically when the DND feature is enabled. DND Call Feature Off Configures DND feature disable number. Once enabled, press the DND Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 27 of 54...
  • Page 29 It is used to load the MOH (Music on Hold) file to the phone. Click on File "Browse" button to upload the music file from local PC. The MOH audio Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 28 of 54...

  • Page 30: Advanced Settings Page Definations

    It is used to configure the IP address for the Contact header and Connection Information in the SIP/SDP message. This field is blank at Use NAT IP the default settings. It should ONLY be used if it's required by your ITSP. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 29 of 54...

  • Page 31: Table 19 Advanced - Call Features

    #. If it is set to “Yes”, the phone system will replace the # by %23. Otherwise, it will include # in the SIP INVITE message. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 30 of 54...

  • Page 32: Table 20 Advanced - Tone Generator

    If set to "Yes", the phone will configure CPT (Call Progress Ton e) according to different regions automatically. If set to "No", yo Auto Config CPT by Region u can configure CPT parameters manually. The default settings is "No". Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 31 of 54...

  • Page 33: Table 22 Advanced - Multicast Paging Settings

    The configured MPK will show in the MPK List. Users could use "Up" ,"Down" and "More" buttons to select, edit and delete the MPK. BLF List Click the SAVE button to make changes take effect once changed the BLF list order. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 32 of 54...

  • Page 34: Maintenance Page Defination

    Assigns a function to the Multi-purpose Key from the MPK App installed on the GAC2500. The MPK App can be downloaded from GS Market. The key mode options are: a) Speed Dial Press to dial the extension configured in UserID field.

  • Page 35: Table 26 Maintenance - Time & Language

    Option 2 will override the phone system’s time zone setting. The default setting is "No". Time Zone Controls the date/time display according to the specified time zone. Use 24-hour format Use 24-hour time display format. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 34 of 54...

  • Page 36: Table 27 Maintenance - Security Settings

    Allow DHCP Option 43 and override the Config Server Path via the Option 66 header. The phone Option 66 to Override Server system supports both TFTP and HTTP method via Option 66. The Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 35 of 54...
  • Page 37 Configures PNP url. It is required to fill in transmit protocol like http/https/tftp. Users could also configure the device as file server. e.g. PNP URL http://192.168.121.111/pnp, and copy cfg file under /sdcard/pnp folder of the device. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 36 of 54...

  • Page 38: Table 29 Maintenance - Recording

    The URL/IP address for the syslog server. It is used to select the log priority to display. It can be selected from  Verbose  Debug Syslog Level  Info  Warn  Error Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 37 of 54...

  • Page 39: Table 31 Maintenance - Event Notify

    The URL/IP address for the syslog server. The default setting is "No". This should be filled in the URL or IP address and port number for TR- ACS URL 069 Auto Configuration Server (ACS) before enabling the TR-069 Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 38 of 54...

  • Page 40: Status Page Defination

    Address Type The configured address type: DHCP, Static IP or PPPoE. IP Address IP address of the phone. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 39 of 54...

  • Page 41: Table 36 Status - System Info

    Version Android OS version: 4.4.2. System Up Time System up time since the last reboot. Storage Info pages displays the available and used space of GAC2500 internal storage and SDcard. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 40 of 54...

  • Page 42: Call Features

    CALL FEATURES GAC2500 supports traditional and advanced call features, including CID, Display Caller’s name, call transfer, etc. Login the Web page and go to Account->Call Settings and select "Yes" in the checkbox behind the option "Activate Call Features" then use the following codes to realize synchronized settings on the corresponding web page.
  • Page 43 Cancel Busy Call Forward: Cancel busy call forward Dial*91 Delayed Call Forward: Set up delayed call forward Dial *92 + Phone/Ext. Number. Dial Cancel Delayed Call Forward: Cancel busy call forward Dial*93 Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 42 of 54...

  • Page 44: Firmware Update

    Please unpack the compression package before upgrade when manual update. Please download the firmware file by visiting our website www.grandstream.com/support/firmware. PROVISION AS PROVISION SERVER (PNP) GAC2500 provides the Provision Server app for batch provision. The app setting is shown as follows: Figure 4 PNP Settings Firmware Version 1.0.1.34...

  • Page 45: Manual Upgrade

    Figure 5 Provision Record MANUAL UPGRADE If there is no HTTP/TFTP server, users could upload the firmware to the GAC2500 directly via Web GUI. Please follow the steps below to upload firmware to GAC2500 locally. 1. Download the latest GAC2500 firmware file from the following link and save it in your PC.

  • Page 46: Upgrade Via Http/Https Firmware Server

    5. Select the firmware file from your PC. Then uploading progress will show at the button where it was "Upload" in the above step. 6. When uploading is done, users can see the upgrading process starts on the gac2500 LCD. 7. The phone will reboot again with the new firmware version upgraded.

  • Page 47: Upgrade Firmware With Http Server

    The default firmware file should be named "GAC2500fw.bin", other names may cause upgrade failure. CONFIGURING TFTP SERVER In this chapter, we take SolarWinds TFTP server as an example. Open TFTP server; Click "File" in the upper left corner and choose "Configure"; Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 46 of 54...

  • Page 48: Figure 7 Config Dialog

    Figure 7 Config Dialog Set the directory to save the file in "Storage" entry under "General" tab, as shown below: Figure 8 TFTP Server Directory Settings Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 47 of 54...

  • Page 49: Upgrade Firmware Via Tftp Server

    " to "No"; Click "Save" and the device would restart automatically after the upgrade completed. BACKUP GAC2500 provides Backup app to support backup the data and restore data by importing backup files. The interface is shown as follows. Firmware Version 1.0.1.34...

  • Page 50: Figure 10 Backup Files List

    Tapping on one file to enter the page shown below. Choose part of the data and tap on “Restore” to recover. Figure 11 Select Data to Restore GAC2500 supports manual or automatic backup. First, tap on to select data to backup. Firmware Version 1.0.1.34...

  • Page 51: Figure 12 Select Apps To Restore

    Then tap on and select “Auto backup” to schedule an automatic backup. Figure 13 Auto Backup Settings Users can also configure the directory to store backup files, as shown below. Firmware Version 1.0.1.34 GAC2500 Administration Guide Page 50 of 54...

  • Page 52: Factory Reset

    Users could reset factory settings via the following ways: Reset via local GUI, via Web page, via the reset button on the back panel of GAC2500. Factory reset will delete configuration info and syslog info, the HDD data and videos will not be deleted.

  • Page 53: Reset Via Button

    Click OK to restore the phone to factory settings. RESET VIA BUTTON Use a small pin to press the button Reset button on the back panel of GAC2500 for more than 10 seconds to reboot and restore to factory reset.

  • Page 54: Faqs

    You can find GAC2500 IP being displayed on the home screen. How to reset password? Go to GAC2500 Web page, go to Maintenance->Security Settings, input new password in User Password textBox, click the Save button and reboot device to make changes take effect.

  • Page 55: Experiencing The Gac2500

    EXPERIENCING THE GAC2500 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions.

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