Bridged Call Appearances; Using Bridged Call Appearances - Avaya J189 Using Manual

Advance features

Bridged call appearances

Using bridged call appearances

In addition to your own call appearances, your phone might show one or more bridged call
appearances on the display screen. A bridged call appearance is of another user and enables you
to determine if that call appearance is in use, answer calls on that appearance, or join a call in
progress on that call appearance from your phone. You can also make outgoing calls on a bridged
call appearance when the bridged call appearance is not in use.
Answering a call on a bridged line
About this task
Answering a call on a bridged line is the same as answering the call on a primary line. For multiple
call appearance alerting, the phone highlights the call appearance with the most recent incoming
call. If the ringing line is selected, you can answer by picking up the handset or by pressing
Speaker or Headset or Answer or OK button.
Procedure
1. Select the bridged call that you want to answer.
The ringing line is selected automatically. If you are on another call when a call comes in to
a bridged line, you have to select the ringing line.
2. Press Answer.
Making an outgoing call on a bridged line
About this task
When you make a call on a bridged line, you are using another phone user's line. The caller ID
associated with the call you are making might show the call as coming from you or coming from
the person whose line you are using.
Before you begin
Ensure that the feature is activated by the administrator.
Procedure
1. Select the bridged line you want to use.
2. Press OK or select the corresponding call appearance to get a dial tone.
3. Dial the phone number, or call the person from the Contacts list, or call the person from the
Recents list or select the Redial softkey .
Joining a call on a bridged line
About this task
Use this task to join an existing call on a bridged line.
April 2022 Using Avaya J189 IP Phone H.323
Comments on this document? infodev@avaya.com
42