Video Calls; Conference Call (Three-Way Calling); Voicemail - Polycom VVX 500 Quick Reference Manual

To Pick up from hold, do not pick up the handset
Press RESUME
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Use Speakerphone or pick up the handset
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Video Calls

If you call a video enabled phone or video bridge you will automatically begin sending video. The top right icon will
be a video image or a video camera with a slash line indicating no video (VVX camera shutter is closed)
Be sure your privacy shutter is open or closed based on your preference.
•
Use Speakerphone, headset, or pick up the handset for the voice call.
•
If you call a voice only phone then no video will be sent. The top left icon will simply show your image and in the
upper right center screen image will be displayed a camera with a slash line indicating no camera.

Conference Call (Three-Way Calling)

To Make a 3-Way Call
Dial the first Number or receive first call
•
Press the soft key labeled Conference
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The 1st call is automatically put on hold. You get a dial tone
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Dial the second number
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Press the soft key labeled SEND
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Once the second caller has answered, Press the soft key labeled Conference
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Everyone is together on a Three Way audio Call. Your display will show both calls.
You have the option to press Far Mute each line
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If you are on a video call, you can choose one call at a time to send and receive video
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Simply press the call to the right
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Press the soft key labeled Select Video
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To separate a 3-Way Call
Press a call on the screen
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Press the soft key labeled Remove
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Voicemail

Ask your system administrator to be sure the voicemail is enabled, to get the voice mail portal # and default
password.
For more information, see masergy.com Support page for more information. The first time you call your voicemail,
you need to set up a new passcode and record your spoken name.
Simply follow the prompts.
Polycom VVX 500
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