Errors, Alarms / Troubleshooting - Integra Xmart OPTIMA T10 15K User Manual

12. ERRORS, ALARMS / TROBLESHOOTING
ERROR / FAILURE CODES ON SCREEN
If a malfunction or failure occurs in the UPS, an error code and description will be displayed on the UPS screen, which will help identify the issue
that needs to be addressed by technical support. Error codes are accompanied by a continuous and noticeable alarm to ease the identification of
the situation.
The following table lists error codes and descriptions for this UPS family:
WARNING: Many of these fault or error conditions can lock the UPS for safety reasons.
FAILURE
FAILURE DESCRIPTION DE LA FALLA
CODE
(ERROR)
(ERROR)
1 Bus Start failure
2 High BUS Voltage
3 Low BUS Voltage
4 Bus Unbalanced
6 Converter Over Current
11 Inverter soft start failure
12 Inverter High voltage
13 Inverter Low voltage.
14 Inverter A (L1) output line to neutral short-circuit
15 Inverter B (L2) output line to neutral short-circuit
16
Inverter C (L3) output line to neutral short-circuit
17
Inverter L1-L2 output line to line short-circuit
18
Inverter L2-L3 output line to line short-circuit
19 Inverter L3-L1 output line to line short-circuit
1A Inverter A (L1) Negative Voltage failure
1B Inverter B (L2) Negative Voltage failure
1C Inverter C (L3) Negative Voltage failure
21 Battery SCR Short-Circuit
23 Inverter Relay Open-circuited
25 Line Wiring Fault
31 Parallel communication failure
41 UPS HIGH Temperature.
42 DSP communication failure
UPS Overload: High power consumption in Watts
43
at UPS output.
45 Charger Fault.
www.xmart-ups.com
USER MANUAL – OPTIMA T10 15K/20K
FAILURE
CODE
(ERROR)
46
47
49
61
62
63
64
65
67
68
69
6C
6D
6E
6F
71
72
73
74
75
76
77
78
79
VER.2311.09 (ENG)
FAILURE DESCRIPTION (ERROR)
Incorrect UPS setting.
MCU communication failure
Phase error on input and output
Bypass SCR short-circuited
Bypass SCR open-circuited
Voltage waveform abnormal in R phase (L1).
Voltage waveform abnormal in S phase (L2).
Voltage waveform abnormal in T phase (L3).
Bypass output short-circuited
BYPASS output LINE to LINE short-circuited
Inverter SCR short-circuited
BUS voltage drops too fast
Current sampling error value
SPS power error
Battery polarity reverse
Rectifier IGBT overcurrent in R phase (L1).
Rectifier IGBT overcurrent in S phase (L2).
Rectifier IGBT overcurrent in T phase (L3).
Inverter IGBT overcurrent in R phase (L1).
Inverter IGBT overcurrent in S phase (L2).
Inverter IGBT overcurrent in T phase (L3).
ISO Over temperature fault
LCD & MCU communication failure
EEPROM error
71