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Troubleshooting
Code Type
2285 Disturbance Stepper card X40 insulation
2287 Disturbance Stepper card X40 transport
2288 Disturbance Stepper card X40 reference
2301 Disturbance Stepper card X50 reference
2305 Disturbance Stepper card X50 stepper
2321 Disturbance Stepper card X50 encoder
2322 Disturbance Stepper card X50 flywheel
2330 Disturbance Stepper card X50 not
2331 Disturbance Stepper card X50 initializa-
2352 Disturbance Stepper card X50
2371 Disturbance Stepper motor X50 watchdog
2372 Disturbance Stepper card X50 motor
Operating Instructions D887 - 00.0 - 10/2022
Possible cause
error (Foot lifting)
interval failure (Foot lifting)
drive failure (Foot lifting)
drive timeout (X50 top feed
(motor?))
motor blockage
plug (Sub-D, 9-pin) not
connected
position not found
responding
tion failure
overcurrent
module card
(X50 top feed)
overload/
overvoltage/overcurrent
(X50 top feed)
Corrective
• Check the low-impedance connection at
motor phase and PE
• Replace encoder
• Replace sewing motor
• Perform software update
• Check selection of class
• Check for stiff movement
• Replace encoder
• Replace motor
• Check reference sensor
• Check for stiff movement
• Connect encoder cable to the control, use
correct connection
• Check stepper motor 1 for stiff
movement
• Perform software update
• Replace the control
• Perform software update
• Check selection of class
• Check for stiff movement
• Perform software update
• Check selection of class
• Check selection of class
• Replace the control
• Replace encoder
• Replace stepper motor
187
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