Service Returns
NOTE
Installation Guide
For V400m Terminal & Base equipment failures that cannot be resolved
by your help desk or service department, contact one of the following
hotlines for product service and repair information:
•
USA – Verifone Service and Support Group, 1-800-834-9133,
Monday - Friday, 8 A.M. - 7 P.M., EST
•
International – Contact your Verifone representative
Before returning V400m Terminal & Base to Verifone, you must obtain a
Merchandise Return Authorization (MRA) number. The following
procedure describes how to return one or more V400m Terminal & Base
for repair or replacement (U.S. customers only).
For international customers, please contact your local Verifone
representative for assistance with your service, return, or replacement.
V400m
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