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VX 675 Installation Guide VeriFone Part Number DOC265-003-EN-F, Revision F...
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VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
Troubleshooting Guidelines. Provides troubleshooting guidelines, should you encounter a problem in terminal installation and configuration. Related To learn more about the VX 675 terminal, refer to the following set of documents: Documentation VX 675 Certifications and Regulations Sheet VPN DOC265-001-EN...
The lightning symbol is Due to risk of shock do not use the WARNING used as a warning when terminal near water. bodily injury might occur. VX 675 I NSTALLATION UIDE...
Quarter Video Graphics Array RJ45 Registered Jack 45 RS-232 Recommended Standard 232 R-UIM Removable User Identity Module Security Access Module Secure Digital Subscriber Identity Module Thin Film Transistor UART Universal Asynchronous Transmitter/Receiver Universal Serial Bus VeriFone Part Number VX 675 I NSTALLATION UIDE...
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REFACE Conventions and Acronyms VX 675 I NSTALLATION UIDE...
HAPTER Terminal Overview This chapter provides a brief description of the VX 675 terminal. This terminal features a color screen display, fast processor, abundant memory, and PCI 3.0 security. The VX 675 terminal is a portable, battery-powered device designed to fit comfortably during handheld consumer-facing applications.
PCI-PED and sophisticated file authentication. Features and VX 675 terminals provide the right combination of features and functions including Benefits a triple-track magnetic stripe card reader, smart card reader, integrated PIN pad, color screen display, and a quiet yet fast internal thermal printer (ITP).
Tamper-resistant construction, SSL protocols, and VeriShield file authentication. Communication • VX 675 GPRS and 3G: Long-range wireless payment for retailers that have no Technology physical location limitations. • VX 675 WiFi: Ideal for retailers that need multiple wireless devices and have existing IP infrastructure.
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ERMINAL VERVIEW Features and Benefits VX 675 I NSTALLATION UIDE...
• Battery Behavior (No Power Pack) • Charging the Battery • Connecting the Terminal Power Pack • VX 675 Base Stations • Powering Up the Base • Docking the Terminal on the Base • Undocking the Terminal from the Base •...
Terminal Location Environmental • The VX 675 unit is a portable terminal. Select a flat support surface, such as a Factors countertop or table, to keep the terminal safe in between uses. • Do not use the terminal where there is high heat, dust, humidity, moisture, or caustic chemicals or oils.
Do not use a terminal that has been damaged or tampered with. The CAUTION terminal comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your VeriFone representative or service provider immediately. Save the shipping carton and packing material for future repacking or moving the terminal.
Examining Before you continue the installation process, see the terminal features illustrated Terminal below. Features Figure 3 VX 675 Terminal Features (Front Panel) Front Panel The front panel includes the following features: • A 2.8” TFT LCD display. • The keypad consists of: A 12-key, telephone-style keypad (keypads may vary in style).
Examining VX 675 has one primary micro-USB port used for power and download. Connection Port VX 675 3G and VX 675 WiFi-BT support USB Host function via primary micro- USB port. Figure 4 The VX 675 Primary Micro-USB Port...
ETUP Installing the Paper Roll Installing the A fast, quiet thermal printer is built into the VX 675 terminal. Before you can Paper Roll process transactions that require a receipt or record, you must install a roll of thermal-sensitive paper in the printer.
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To prevent damaging the print roller, always gently press down on the paper roll cover to close it. Figure 7 Closing Paper Roll Cover Tear the paper off against the serrated plastic strip in the printer. VX 675 I NSTALLATION UIDE...
ERMINAL ETUP Installing the SIM Card Installing the VX 675 supports GSM SIM (Subscriber Identity Module). SIM Card To install or replace Turn off the terminal. the card Place the terminal upside down on a soft, clean surface to protect the lens from scratches.
Conserve battery power by turning the VX 675 terminal off when not in use. Keep the Li-ion battery inserted in the terminal and power up the terminal periodically to check the battery charge.
Each VX 675 terminal comes with power supply (VPN PWR265-001-01-A) used to connect the terminal directly to a power outlet and to charge the battery. The VX 675 unit comes with a universal input power pack capable of operating from voltages of 100 V to 240 V AC.
ERMINAL ETUP Charging the Battery To Connect the Insert the micro-USB plug into the micro-USB port of the VX 675, as shown in Terminal Power the figure below. Supply Figure 12 VX 675 Power Supply Connection Plug the AC power pack into a wall outlet or powered surge protector.
ERMINAL ETUP VX 675 Base Stations Battery Life Charging and discharging the VX 675 battery hundreds of times will wear out the battery. Significantly reduced operating times indicate the need for battery replacement (see Accessories and Documentation for ordering information).
Figure 15 Bluetooth Base Powering Up the Use the procedure below to connect VX 675 Base to a power source. Base To power up the base Insert the micro-USB plug into the micro-USB port of the base, as shown in the figure below.
ERMINAL ETUP Docking the Terminal on the Base Docking the The VX 675 terminal can be placed on the base when not in use for continuous Terminal on the charging of its battery. Base Figure 17 Docking the VX 675 Terminal on the Base To place the terminal Place the top portion of the terminal on the base.
Figure 19 Connecting USB Flash Drive to the USB Host Conducting a VX 675 BT Base relays wireless data received from the terminal via modem and Bluetooth then transmits back the response to the terminal. It pairs with the Bluetooth Base Transaction to go online for authorization.
Remove the card only when the application indicates the transaction is complete. Figure 21 Inserting a Smart Card CAUTION Do not remove the smart card in the card reader until the transaction is complete. Premature card removal will invalidate the transaction. VX 675 I NSTALLATION UIDE...
ERMINAL ETUP Using the Magnetic Card Reader Using the The VX 675 terminal supports credit/debit card transactions. Magnetic Card Reader To Conduct a Credit Position a magnetic card with the stripe in the card reader and facing inward, or Debit Card toward the keypad.
Customer Display There is a 42mm single-line, customer-facing display at the bottom of the paper roll cover. This displays up to eight characters including “,” or “.” between any character. Figure 23 VX 675 Customer Display VX 675 I NSTALLATION UIDE...
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ERMINAL ETUP ECR (Fiscal Module) Support VX 675 I NSTALLATION UIDE...
HAPTER Specifications This chapter discusses power requirements, dimensions, and other specifications of the VX 675 terminal. Power 5V DC 1.0 A DC Power Pack UL, ITE listed, LPS power supply: Input rated: 100-240V AC, 50/60 Hz Output rated: 5V DC 1.0 A ...
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PECIFICATIONS External Dimensions VX 675 I NSTALLATION UIDE...
Contacts important that the exposed contacts of the VX 675 battery stay clean and unbent. Avoid touching the contacts of the VX 675 battery and the recessed area on the CAUTION terminal. Finger oils tarnish contacts, causing bad connections. When operating on battery power and experiencing a high occurrence of bad or incomplete data transfers, clean the contacts.
• International – Contact your VeriFone representative Returning a Before returning a VX 675 terminal or base to VeriFone, you must obtain an MRA Terminal for number. The following procedure describes how to return one or more VX 675 Service terminals or bases for repair or replacement (U.S.
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each VX 675 terminal you return to VeriFone, even if you are returning several of the same model. Describe the problem(s).
Verix eVo Volume I: Operating System Programming VPN DOC00301 Manual Verix eVo Volume II: Operating System and VPN DOC00302 Communications Programmers Manual VX 675 USB Only Base Quick Installation Guide DOC265-025-EN VX 675 Full-Feature Base Quick Installation DOC265-026-EN VX 675 ECR Quick Installation Guide DOC265-028-EN...
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ERVICE AND UPPORT Accessories and Documentation VX 675 I NSTALLATION UIDE...
If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local VeriFone representative for assistance. The VX 675 terminal comes equipped with tamper-evident labels. The VX 675 unit NOTE contains no user serviceable parts. Do not, under any circumstance, attempt to disassemble the terminal.
The VX 675 battery must initially receive a full charge to ensure proper operation. Charge • Allow the VX 675 terminal to remain connected to the power pack for 6 hours NOTE to ensure the battery receives a full charge.
• Ensure that you are swiping cards properly. With the VX 675 card reader, the black magnetic stripe on the card should face down and inward, toward the keypad and must be inserted from the top of the terminal (see Figure 22).
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• Ensure that the card is inserted correctly and that the card is not removed prematurely. • Contact your VeriFone distributor or service provider. • If the manual transaction does not work, proceed to Check the Signal Strength.
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Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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Radiation Exposure Statement: This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR.
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Industry Canada statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
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VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA 1-800-VERIFONE www.verifone.com VX 675 Installation Guide VeriFone Part Number DOC265-003-EN-F, Revision F...
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