VeriFone VX 675 Installation Manual
  1. Manuals
  2. Brands
  3. VeriFone Manuals
  4. Touch terminals
  5. VX 675
  6. Installation manual

VeriFone VX 675 Installation Manual

Hide thumbs Also See for VX 675:
Table of Contents

Advertisement

Quick Links

See also: Reference Manual
VX 675
Installation Guide
VeriFone Part Number DOC265-003-EN-F, Revision F

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the VX 675 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for VeriFone VX 675

Summary of Contents for VeriFone VX 675

  • Page 1 VX 675 Installation Guide VeriFone Part Number DOC265-003-EN-F, Revision F...
  • Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.

  • Page 3: Table Of Contents

    VX 675 Base Stations........
  • Page 4 VeriFone Cleaning Kit ........

  • Page 5: Preface

    Troubleshooting Guidelines. Provides troubleshooting guidelines, should you encounter a problem in terminal installation and configuration. Related To learn more about the VX 675 terminal, refer to the following set of documents: Documentation VX 675 Certifications and Regulations Sheet VPN DOC265-001-EN...

  • Page 6: Conventions And Acronyms

    The lightning symbol is Due to risk of shock do not use the WARNING used as a warning when terminal near water. bodily injury might occur. VX 675 I NSTALLATION UIDE...

  • Page 7: Acronym Definitions

    Quarter Video Graphics Array RJ45 Registered Jack 45 RS-232 Recommended Standard 232 R-UIM Removable User Identity Module Security Access Module Secure Digital Subscriber Identity Module Thin Film Transistor UART Universal Asynchronous Transmitter/Receiver Universal Serial Bus VeriFone Part Number VX 675 I NSTALLATION UIDE...
  • Page 8 REFACE Conventions and Acronyms VX 675 I NSTALLATION UIDE...

  • Page 9: Hapter

    HAPTER Terminal Overview This chapter provides a brief description of the VX 675 terminal. This terminal features a color screen display, fast processor, abundant memory, and PCI 3.0 security. The VX 675 terminal is a portable, battery-powered device designed to fit comfortably during handheld consumer-facing applications.

  • Page 10: Features At A Glance

    PCI-PED and sophisticated file authentication. Features and VX 675 terminals provide the right combination of features and functions including Benefits a triple-track magnetic stripe card reader, smart card reader, integrated PIN pad, color screen display, and a quiet yet fast internal thermal printer (ITP).

  • Page 11: Security

    Tamper-resistant construction, SSL protocols, and VeriShield file authentication. Communication • VX 675 GPRS and 3G: Long-range wireless payment for retailers that have no Technology physical location limitations. • VX 675 WiFi: Ideal for retailers that need multiple wireless devices and have existing IP infrastructure.
  • Page 12 ERMINAL VERVIEW Features and Benefits VX 675 I NSTALLATION UIDE...

  • Page 13: Hapter

    • Battery Behavior (No Power Pack) • Charging the Battery • Connecting the Terminal Power Pack • VX 675 Base Stations • Powering Up the Base • Docking the Terminal on the Base • Undocking the Terminal from the Base •...

  • Page 14: Selecting Terminal Location

    Terminal Location Environmental • The VX 675 unit is a portable terminal. Select a flat support surface, such as a Factors countertop or table, to keep the terminal safe in between uses. • Do not use the terminal where there is high heat, dust, humidity, moisture, or caustic chemicals or oils.

  • Page 15: Unpacking The Shipping Carton

    Do not use a terminal that has been damaged or tampered with. The CAUTION terminal comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your VeriFone representative or service provider immediately. Save the shipping carton and packing material for future repacking or moving the terminal.

  • Page 16: Examining Terminal Features

    Examining Before you continue the installation process, see the terminal features illustrated Terminal below. Features Figure 3 VX 675 Terminal Features (Front Panel) Front Panel The front panel includes the following features: • A 2.8” TFT LCD display. • The keypad consists of: A 12-key, telephone-style keypad (keypads may vary in style).

  • Page 17: Examining Connection Port

    Examining VX 675 has one primary micro-USB port used for power and download. Connection Port VX 675 3G and VX 675 WiFi-BT support USB Host function via primary micro- USB port. Figure 4 The VX 675 Primary Micro-USB Port...

  • Page 18: Installing The Paper Roll

    ETUP Installing the Paper Roll Installing the A fast, quiet thermal printer is built into the VX 675 terminal. Before you can Paper Roll process transactions that require a receipt or record, you must install a roll of thermal-sensitive paper in the printer.
  • Page 19 To prevent damaging the print roller, always gently press down on the paper roll cover to close it. Figure 7 Closing Paper Roll Cover Tear the paper off against the serrated plastic strip in the printer. VX 675 I NSTALLATION UIDE...

  • Page 20: Installing The Sim Card

    ERMINAL ETUP Installing the SIM Card Installing the VX 675 supports GSM SIM (Subscriber Identity Module). SIM Card To install or replace Turn off the terminal. the card Place the terminal upside down on a soft, clean surface to protect the lens from scratches.

  • Page 21: Dual Sim

    ETUP Installing and Replacing SD Card Dual SIM VX 675 3G supports dual SIM and SIM detect behavior for SIM 2. SIM 1 is the primary default SIM and SIM 2 acts as backup SIM. SAM1 - LOWER SAM1 - LOWER...

  • Page 22: Battery Features

    Conserve battery power by turning the VX 675 terminal off when not in use. Keep the Li-ion battery inserted in the terminal and power up the terminal periodically to check the battery charge.

  • Page 23: Manual Shutdown

    Each VX 675 terminal comes with power supply (VPN PWR265-001-01-A) used to connect the terminal directly to a power outlet and to charge the battery. The VX 675 unit comes with a universal input power pack capable of operating from voltages of 100 V to 240 V AC.

  • Page 24: Charging The Battery

    ERMINAL ETUP Charging the Battery To Connect the Insert the micro-USB plug into the micro-USB port of the VX 675, as shown in Terminal Power the figure below. Supply Figure 12 VX 675 Power Supply Connection Plug the AC power pack into a wall outlet or powered surge protector.

  • Page 25: Battery Life

    ERMINAL ETUP VX 675 Base Stations Battery Life Charging and discharging the VX 675 battery hundreds of times will wear out the battery. Significantly reduced operating times indicate the need for battery replacement (see Accessories and Documentation for ordering information).

  • Page 26: Bluetooth Base

    Figure 15 Bluetooth Base Powering Up the Use the procedure below to connect VX 675 Base to a power source. Base To power up the base Insert the micro-USB plug into the micro-USB port of the base, as shown in the figure below.

  • Page 27: Docking The Terminal On The Base

    ERMINAL ETUP Docking the Terminal on the Base Docking the The VX 675 terminal can be placed on the base when not in use for continuous Terminal on the charging of its battery. Base Figure 17 Docking the VX 675 Terminal on the Base To place the terminal Place the top portion of the terminal on the base.

  • Page 28: Connecting To Usb Host

    Figure 19 Connecting USB Flash Drive to the USB Host Conducting a VX 675 BT Base relays wireless data received from the terminal via modem and Bluetooth then transmits back the response to the terminal. It pairs with the Bluetooth Base Transaction to go online for authorization.

  • Page 29: Conducting Wireless Transactions

    Remove the card only when the application indicates the transaction is complete. Figure 21 Inserting a Smart Card CAUTION Do not remove the smart card in the card reader until the transaction is complete. Premature card removal will invalidate the transaction. VX 675 I NSTALLATION UIDE...

  • Page 30: Using The Magnetic Card Reader

    ERMINAL ETUP Using the Magnetic Card Reader Using the The VX 675 terminal supports credit/debit card transactions. Magnetic Card Reader To Conduct a Credit Position a magnetic card with the stripe in the card reader and facing inward, or Debit Card toward the keypad.

  • Page 31: Customer Display

    Customer Display There is a 42mm single-line, customer-facing display at the bottom of the paper roll cover. This displays up to eight characters including “,” or “.” between any character. Figure 23 VX 675 Customer Display VX 675 I NSTALLATION UIDE...
  • Page 32 ERMINAL ETUP ECR (Fiscal Module) Support VX 675 I NSTALLATION UIDE...

  • Page 33: Hapter

    HAPTER Specifications This chapter discusses power requirements, dimensions, and other specifications of the VX 675 terminal. Power 5V DC 1.0 A DC Power Pack UL, ITE listed, LPS power supply: Input rated: 100-240V AC, 50/60 Hz Output rated: 5V DC 1.0 A ...
  • Page 34 PECIFICATIONS External Dimensions VX 675 I NSTALLATION UIDE...

  • Page 35: Hapter

    Contacts important that the exposed contacts of the VX 675 battery stay clean and unbent. Avoid touching the contacts of the VX 675 battery and the recessed area on the CAUTION terminal. Finger oils tarnish contacts, causing bad connections. When operating on battery power and experiencing a high occurrence of bad or incomplete data transfers, clean the contacts.
  • Page 36 AINTENANCE Smart Card Reader VX 675 I NSTALLATION UIDE...

  • Page 37: Hapter

    • International – Contact your VeriFone representative Returning a Before returning a VX 675 terminal or base to VeriFone, you must obtain an MRA Terminal for number. The following procedure describes how to return one or more VX 675 Service terminals or bases for repair or replacement (U.S.

  • Page 38: Accessories And Documentation

    • Reference the model and part number in the Note box. NOTE One MRA number must be issued for each VX 675 terminal you return to VeriFone, even if you are returning several of the same model. Describe the problem(s).

  • Page 39: Micro-Usb Cable

    Verix eVo Volume I: Operating System Programming VPN DOC00301 Manual Verix eVo Volume II: Operating System and VPN DOC00302 Communications Programmers Manual VX 675 USB Only Base Quick Installation Guide DOC265-025-EN VX 675 Full-Feature Base Quick Installation DOC265-026-EN VX 675 ECR Quick Installation Guide DOC265-028-EN...
  • Page 40 ERVICE AND UPPORT Accessories and Documentation VX 675 I NSTALLATION UIDE...

  • Page 41: Hapter

    If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local VeriFone representative for assistance. The VX 675 terminal comes equipped with tamper-evident labels. The VX 675 unit NOTE contains no user serviceable parts. Do not, under any circumstance, attempt to disassemble the terminal.

  • Page 42: Battery Does Not Charge

    The VX 675 battery must initially receive a full charge to ensure proper operation. Charge • Allow the VX 675 terminal to remain connected to the power pack for 6 hours NOTE to ensure the battery receives a full charge.

  • Page 43: Printer Paper Jam

    • Ensure that you are swiping cards properly. With the VX 675 card reader, the black magnetic stripe on the card should face down and inward, toward the keypad and must be inserted from the top of the terminal (see Figure 22).
  • Page 44 • Ensure that the card is inserted correctly and that the card is not removed prematurely. • Contact your VeriFone distributor or service provider. • If the manual transaction does not work, proceed to Check the Signal Strength.
  • Page 45 Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 46 Radiation Exposure Statement: This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR.
  • Page 47 Industry Canada statement  This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 48 VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA 1-800-VERIFONE www.verifone.com VX 675 Installation Guide VeriFone Part Number DOC265-003-EN-F, Revision F...

Table of Contents