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5. Service and Support
The IX90 has no user-serviceable parts. Unless otherwise instructed, do not, under any
circumstance, attempt any service, adjustments, or repairs on the unit. Disconnect the unit before
cleaning.
Maintenance
and Cleaning
Service
Returns
To clean the unit, periodically use a clean cloth, slightly dampened with
water and a drop or two of mild soap. For stubborn stains, use alcohol or an
alcohol-based cleaner.
Never use thinner, trichloroethylene, or ketone-based solvents - they can
deteriorate plastic or rubber parts.
Because IX90 can be damaged by liquid, do not spray cleaners or other solutions
directly onto the keypad or display. Always apply the cleaner to a cloth before
cleaning the device.
N'utilisez jamais de solvants à base de diluant, de trichloréthylène ou de cétone -
ils peuvent détériorer les pièces en plastique ou en caoutchouc.
Étant donné que le IX90 peut être endommagé par des liquides, ne vaporisez pas
de nettoyants ou d'autres solutions directement sur le clavier ou l'écran. Appliquez
toujours le nettoyant sur un chiffon avant de nettoyer l'appareil.
For IX90 equipment failures that cannot be resolved by your help desk or
service department, contact one of the following hotlines for product
service and repair information:
•
USA - Verifone Service and Support Group, 1-800-Verifone (837-4366),
Monday - Friday, 8 A.M. - 7 P.M., EST
•
International - Contact your Verifone representative
Before returning IX90 to Verifone, you must obtain a Merchandise Return
Authorization (MRA) number. The following procedure describes how to
return one or more IX90 for repair or replacement (U.S. customers only).
For international customers, please contact your local Verifone representative for
assistance with your service, return, or replacement.
Installation Guide
IX90 M440
29
© VeriFone Inc. All rights Reserved.
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