VeriFone VX 675 User Manual
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VeriFone VX 675 User Manual

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Verifone
VX 675
User Guide

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Summary of Contents for VeriFone VX 675

  • Page 1 Verifone VX 675 User Guide...

  • Page 2: Table Of Contents

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Contents Introduction ......................... 4 Terminal Features ....................4 Changing Paper Roll ..................... 5 Training Mode ......................6 Financial Transactions ....................7 Sale ..........................7 Chip and PIN ......................7 Contactless ........................ 8 Customer Not Present (CNP) / Manual (Keyed) Transaction ........9 Sale with Gratuity ....................

  • Page 3: Introduction

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Introduction Changing Paper Roll Terminal Features 1. Hook your finger under the latch on the front of the terminal and lift up to swing the paper roll cover open. The illustration below highlights the features of the terminal. The descriptions are detailed below to help you navigate your way around and there will be references to various buttons on this terminal throughout the manual.

  • Page 4: Training Mode

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Training Mode Financial Transactions Before using the terminal for live transactions we advise that you take 5 minutes to familiarise yourself This section describes all the different types of transactions it is possible to process on your by processing some transactions in Training Mode. Please follow the instructions below to switch the terminal.

  • Page 5: Contactless

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Contactless Customer Not Present (CNP) / Manual (Keyed) Transaction From the idle screen, select the ‘Sale’ option. **Contactless payments are limited to a maximum transaction value; please consult with your Acquirer for the current transaction Ceiling Limit** From the idle screen, select the ‘Sale’ option. Key in the transaction amount and press the green Enter button.

  • Page 6: Sale With Gratuity

    ‘No’ to cancel it. VeriFone recommend that the AVS and CSC guidelines distributed by your Acquirer’s Merchant Services Department is read and fully understood. CNP transactions due to their nature are higher in risk than Chip and PIN transactions.
  • Page 7 www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Pre-Auth The terminal will now display the Sale amount, the gratuity amount and the Total ** This is not a standard feature on a terminal. To have this feature enabled please contact the helpdesk** transaction amount and will request confirmation. Either choose ‘Yes’ or ‘No’ to proceed.

  • Page 8: Completion

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Completion The merchant receipt copy will now be printed and the terminal will prompt if a customer’s copy of the receipt is required. Either select the option for ‘Yes’, or the option for ‘No’. **Note: This is not a standard feature on a terminal. To have this feature enabled please contact the helpdesk** The transaction is now complete and the terminal will return to the idle screen.

  • Page 9: Refund

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Refund The terminal will now display the total value of the transaction, including the Cash Back amount. Press the green Enter key to continue. Chip and PIN From the idle screen, select ‘Refund’. The terminal will prompt for a PIN to be entered. Key this in and press Enter to continue.

  • Page 10: Reports

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Reports | Reconciliation Report The Reconciliation report is now complete. At the end of each trading day you need to perform a Reconciliation. This process is important and should be completed every day that the terminal is used. If you have not used the terminal on any one particular Press the Cancel button to return to the idle screen.

  • Page 11: Reconciliation Report

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk X and Z reports Reconciliation Report Explained X and Z reports are available as part of this terminal’s software functionality. These reports are designed to enable you, the merchant to view transactions and help understand what data has been processed. Please bear The following descriptions refer to the Reconciliation report on the previous page.
  • Page 12 www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk X and Z Reports Explained Fig 2: Example Z Report The following descriptions refer to the sample Z Report on the previous page. Totals Reset Card Total Card Type: The left hand column details the Card Type e.g. Visa Visa 10.00 0.00...
  • Page 13 www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk...

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