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VeriFone v240m Getting Started
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VeriFone v240m Getting Started

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Getting started with
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pay terminal
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Summary of Contents for VeriFone v240m

  • Page 1 Getting started with your Verifone v240m pay terminal NEXT...
  • Page 2 Getting started Thank you for ordering the Verifone v240m payment terminal. Your terminal is locked for security reasons. This guide explains how to unlock and activate your terminal, and how to perform transactions. You will require your Merchant Number, which can be found within your welcome pack or e-mail.

  • Page 3: Table Of Contents

    Contents • Power-up and Activation • Adding Wi-Fi • Performing a Sale • Performing a Refund • Performing a Reconciliation BACK TO START PREVIOUS NEXT...

  • Page 4: Power-Up And Activation

    Power-up and Activation Power-up and Activation BACK TO CONTENTS PREVIOUS NEXT...
  • Page 5 Power-up and Activation Plug the power supply into the power slot of the V240m base unit. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 6 Power-up and Activation Place the V240m terminal onto the base unit, and switch the power on. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 7 Power-up and Activation The V240m will initialise. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 8 Power-up and Activation When you see the 'Terminal Locked' screen, key in your Merchant Number as the password and press the green [ENTER] key. green [ENTER] Press the key twice more until the Sale Screen is displayed. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 9 Power-up and Activation You are now ready to take payments. Your V240m terminal is pre- configured to use either the 3G mobile network or Bluetooth for communications. This will allow you to authorise sales immediately. You can also enable Wi-Fi as the primary communications method.

  • Page 10: Adding Wi-Fi

    Adding Wi-Fi Adding Wi-Fi BACK TO CONTENTS PREVIOUS NEXT...
  • Page 11 Adding Wi-Fi Press the main logo at the top of the screen. On Main Menu (1/2), press the down arrow. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 12 Adding Wi-Fi Press 1 on the keypad or select Configuration on screen. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 13 Adding Wi-Fi Enter the supervisor password (default 1234). Press 1 on the keypad. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 14 Adding Wi-Fi You should now see the Communication Panel. Drag the screen downwards (as per a smartphone) and touch Configuration. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 15 Adding Wi-Fi Select Network Interface. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 16 Adding Wi-Fi Select WiFi. Select WiFi Scan. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 17 Adding Wi-Fi Select your desired network from the list of detected networks. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 18 Adding Wi-Fi Select Add. Select Pre-Shared-Key (PSK). BACK TO CONTENTS PREVIOUS NEXT...
  • Page 19 Adding Wi-Fi Enter the Wi-Fi password / key. Select OK. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 20 Adding Wi-Fi Select Save. Select OK. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 21 Adding Wi-Fi Select Yes. Select OK. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 22 Adding Wi-Fi Press the Cancel button 6 times until you reach the Sale screen. Wi-Fi should now be set up. For details on other transactions, reports and general functionality of the device, please refer to the full user manual. BACK TO CONTENTS PREVIOUS NEXT...

  • Page 23: Performing A Sale

    Performing a Sale Performing a Sale BACK TO CONTENTS PREVIOUS NEXT...
  • Page 24 Performing a Sale While the terminal is on the main screen, key in the amount for the sale and press [ENTER] key. If tip is configured, select the tip value. Tip screens will only be shown if tip is enabled. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 25 Performing a Sale Total amount = Sale amount + Tip amount BACK TO CONTENTS PREVIOUS NEXT...
  • Page 26 Performing a Sale Present, insert or swipe the payment card, or, manually enter the card number for MOTO. If cashback is enabled, you will be prompted to ask if cashback is required. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 27 Performing a Sale If cashback is required, enter the cash amount and press [ENTER] key. Total amount = Sale amount + Cashback amount BACK TO CONTENTS PREVIOUS NEXT...
  • Page 28 Performing a Sale If a card was inserted, enter the PIN. At this stage, the terminal will contact the acquirer and will provide a result, e.g. Approved, Declined, Referred. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 29 Performing a Sale You will need to retain the first receipt for your records. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 30 Performing a Sale If selected, the second receipt is to be given to the customer. If the customer’s payment card was inserted, it can now be removed. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 31 Performing a Sale The terminal will then return to the main screen. BACK TO CONTENTS PREVIOUS NEXT...

  • Page 32: Performing A Refund

    Performing a Refund Performing a Refund BACK TO CONTENTS PREVIOUS NEXT...
  • Page 33 Performing a Refund Touch the main logo at the top of the screen. From the main menu, select Onetime Transactions and then select Refund. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 34 Performing a Refund Enter the Supervisor password. Enter the refund amount and press [ENTER] key. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 35 Performing a Refund Present, insert or swipe the payment card, or, manually enter the card number for MOTO. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 36 Performing a Refund You will need to retain the first receipt for your records. If selected, the second receipt is to be given to the customer. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 37 Performing a Refund If the customer’s payment card was inserted, it can now be removed. The terminal will return to the main screen. BACK TO CONTENTS PREVIOUS NEXT...

  • Page 38: Performing A Reconciliation

    Performing a Reconciliation Performing a Reconciliation BACK TO CONTENTS PREVIOUS NEXT...
  • Page 39 Performing a Reconciliation Touch the main logo at the top of the screen. Select Reports from the menu and enter the Supervisor password. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 40 Performing a Reconciliation Select the acquirer/s to reconcile. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 41 Performing a Reconciliation The terminal will connect to each of the selected acquirers in turn and transmit your totals. BACK TO CONTENTS PREVIOUS NEXT...
  • Page 42 Performing a Reconciliation A report will be printed for your records. BACK TO CONTENTS PREVIOUS...