Lexmark CS927 User Manual page 160

Troubleshooting
Action
Step 7
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
for the printer" on page
b
Print the document.
Is the printer printing slow?
Print jobs do not print
Action
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Print the document.
Is the document printed?
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Print the document.
Is the document printed?
Step 3
a
Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b
Print the document.
Is the document printed?
Step 4
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Print the document.
Is the document printed?
"Selecting a location
11.
Yes No
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Go to step 4.
solved.
The problem is Go to step 5.
solved.
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