Lexmark CS927 User Manual page 158

Troubleshooting
Action
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a
Open the Printing Preferences dialog.
b
From the Print and Hold section, select Keep duplicate
documents.
c
Enter a PIN.
d
Resend the print job.
For Macintosh users
a
Save and name each job differently.
b
Send the job individually.
Are the documents printed?
Step 4
a
Delete some held jobs to free up printer memory.
b
Resend the print job.
Are the documents printed?
Step 5
a
Add printer memory.
b
Resend the print job.
Are the documents printed?
Slow printing
Action
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Step 2
a
Make sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Configuration Menu > Device Operations > Quiet Mode.
b
Print the document.
Is the printer printing slow?
Yes No
The problem is Go to step 4.
solved.
The problem is Go to step 5.
solved.
The problem is Contact
solved. support.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
158
customer