Telex KP-812 User Manual page 2

PROPRIETARY NOTICE
The product information and design disclosed herein
were originated by and are the property of Telex
Communications, Inc. Telex reserves all patent,
proprietary design, manufacturing, reproduction, use
and sales rights thereto, and to any article disclosed
therein, except to the extent rights are expressly
granted to others.
COPYRIGHT NOTICE
Copyright 2005 by Telex Communications, Inc. All
rights reserved. Reproduction, in whole or in part,
without prior written permission from Telex is prohib-
ited.
UNPACKING AND INSPECTION
Immediately upon receipt of the equipment, inspect
the shipping container and contents carefully for any
discrepancies or damage. Should there be any, notify
the freight company and the dealer at once.
CUSTOMER SUPPORT
Technical questions should be directed to:
Customer Service Department
RTS/Telex
12000 Portland Avenue South
Burnsville, MN 55337 USA
Telephone: (800) 392-3497
Fax: (800) 323-0498
2
RETURN SHIPPING INSTRUCTIONS
PROCEDURE FOR RETURNS
If a repair is necessary, contact the dealer where this
unit was purchased.
If repair through the dealer is not possible, obtain a
RETURN AUTHORIZATION from:
Customer Service Department
Telex Communications, Inc.
Telephone: (800) 382-3497
Fax: (800)323-0498
DO NOT RETURN ANY EQUIPMENT DIRECTLY TO
THE FACTORY WITHOUT FIRST OBTAINING A
RETURN AUTHORIZATION.
Be prepared to provide the company name, address,
phone number, a person to contact regarding the
repair, the type and quantity of equipment, a descrip-
tion of the problem and the serial number(s).
SHIPPING TO MANUFACTURER FOR
REPAIR OR ADJUSTMENT
All shipments of RTS products should be made via
United Parcel Service or the best available shipper,
prepaid. The equipment should be shipped in the
original packing carton; if that is not available, use
any suitable container that is rigid and of adequate
size. If a substitute container is used, the equipment
should be wrapped in paper and surrounded with at
least four inches of excelsior or similar shock-absorb-
ing material. All shipments must be sent to the
following address and must include the Return
Authorization
Factory Service Department
Telex Communications, Inc.
1930 West 1st Street
Blue Earth, MN 56013 U.S.A
Attn: Service
Upon completion of any repair the equipment will be
returned via United Parcel Service or specified
shipper collect.
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