Lenovo 7Y45 Instructions Manual page 166

3. If TPM version is 2.0, go to next step. If TPM version is 1.2, do the following:
a. From the Setup Utility program main interface, select System Settings -> Security -> Trusted
Platform Module.
b. Change [TPM Device] to "Enable".
c. Change [TPM State] to "Activate".
4. Reboot the system.
5. If the problem persists, collect Service Data logs and contact Lenovo Support.
• FQXSFPU0025I: The default system settings have been restored.
Severity: Info
User Action:
Information only; no action is required.
• FQXSFPU0030N: A firmware fault has been detected in the UEFI image.
Severity: Error
User Action:
Complete the following steps:
1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this
error.
2. Reflash UEFI image.
3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re-
install options one at a time to locate the problem.
4. If problem persists, save customer's UEFI configurations, then remove and re-install CMOS battery
for 30 seconds to clear CMOS contents. If it boots successfully, then restore system settings.
5. If the problem persists, collect Service Data logs and contact Lenovo Support.
Note: The solution for this error may involve a system board replacement. If TPM encryption has
been enabled, back up TPM Encryption Recovery Key.
• FQXSFPU0031N: The number of POST attempts has reached the value configured in F1 setup.The
system has booted with default UEFI settings. User specified settings have been preserved and will
be used on subsequent boots unless modified before rebooting.
Severity: Error
User Action:
Complete the following steps:
1. Original UEFI settings are still present. If customer desires to continue using the original settings,
select Save Settings.
2. If User did not intentionally trigger the reboots, check logs for probable cause. For example, if there
is a battery fault event, follow the steps to resolve that event.
3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re-
install options one at a time to locate the problem.
4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this
error. Update UEFI firmware if applicable.
5. Save customer's UEFI configurations, then remove and re-install CMOS battery for 30 seconds to
clear CMOS contents. If it boots successfully, then restore system settings.
6. If the problem persists, collect Service Data logs and contact Lenovo Support.
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ThinkSystem ST250 Messages and Codes Reference