Lenovo 7D7M Reference page 90

Alert Category: Critical - Temperature
SNMP Trap ID: 0
CIM Prefix: PLAT CIM ID: 0036
User Action:
Complete the following steps until the problem is solved:
1. Check the event log of XClarity Controller (XCC) for any fan- or cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in
place,clean, and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 1 heat sink is securely installed.
5. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal interface is
correctly applied.
6. (Trained technician only) Replace the system board.
• FQXSPPU0002G: The Processor [ProcessorElementName] is operating in a Degraded State.
This message is for the use case when an implementation has detected a Processor is running in the
Degraded state.
Severity: Warning
Serviceable: Yes
Automatically notify Support: No
Alert Category: Warning - CPU
SNMP Trap ID: 42
CIM Prefix: PLAT CIM ID: 0038
User Action:
Complete the following steps:
1. Check the XCC event log for any fan, cooling or power related issues.
2. Make sure fan and power supply unit is installed correctly and clean.
3. Make sure that the airflow at the front and rear of the chassis is not obstructed
4. Make sure that the room temperature is in the range in the operating specifications.
5. If the problem still exist and XCC event is realted to power supply unit, please upgrade power supply
unit with supported specification.
6. Once you finish the action above and can't solve issue, please contact Lenovo support.
• FQXSPPU0003N: [ProcessorElementName] has Failed with IERR.
This message is for the use case when an implementation has detected a Processor Failed - IERR
Condition.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - CPU
SNMP Trap ID: 40
CIM Prefix: PLAT CIM ID: 0042
User Action:
Complete the following steps:
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ThinkSystem SD650 V3 / ThinkSystem SD650-I V3 Neptune DWC Trays and DW612S Neptune DWC Enclosure Messages and
Codes Reference