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Troubleshooting Installation Issues
Installation issues that you may encounter with your Avaya system typically involve
improperly connected cables, or network bandwidth or connectivity. For information about
troubleshooting other issues that users may encounter with Avaya systems refer to the
Avaya Video Communications Systems User Guide.
Improperly connected or loose cables are common causes of problems with hardware units.
When investigating a system problem, first inspect all the external controls and cable
connections. Ensure that connections are correct and secure, and that nothing is obstructing
the cables.
Configuring Display Output from Avaya Video Conference Phone 1000
If you are using Avaya Video Conference Phone 1000 and your display shows the initial
configuration screen but the image is distorted and unusable or the display is blank, you can
configure the display from the Avaya Video Conference Phone 1000 user interface. Follow
these steps:
1. Ensure that no calls are in progress.
2. Log in to the Admin Menu on your Avaya Video Conference Phone 1000.
a. Press
b. Enter the administrator password (1 2 3 4 by default) and press
3. Press 1 on the keypad to select Preferences.
4. Press 1 on the keypad to select Display 1.
5. Press the
6. Press the
Note:
If you remain idle on any preference screen for two minutes, you return to the
main screen.
7. When you have finished setting preferences, press the
8. Press
to return to the previous screen.
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sequentially when the phone is idle.
key to select Auto.
key to accept your change(s).
.
key to save them.
Avaya 1050 Installation Guide
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