Avaya 1050 Administrator's Manual
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Avaya 1050 Administrator's Manual

Video communications systems
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Avaya Video Communications Systems

Administrator Guide

Avaya 1050, Avaya 1040, Avaya 1030
Issue 1
June 2010

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Summary of Contents for Avaya 1050

  • Page 1: Administrator Guide

    Avaya Video Communications Systems Administrator Guide Avaya 1050, Avaya 1040, Avaya 1030 Issue 1 June 2010...
  • Page 2 Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.
  • Page 3 Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil, offense under the applicable law.

  • Page 4: Welcome To Avaya Video Communications Systems

    For information about how to install and physically connect an Avaya video conferencing system, refer to the installation guide for your Avaya video conferencing system model. Avaya 1030, 1040, and 1050 video conferencing systems connect to Avaya Aura™ Session Manager. Please refer to Administering Avaya Aura Communication Manager for Avaya Aura Session Manager for details about how to administer these video systems on Avaya Aura Session Manager.

  • Page 5: Administration From A Web Browser

    To access the web administration interface, follow these steps. 1. Open a web browser and enter the IP address of the Avaya system in the web address field. The IP address of the system appears at the top of the main screen in the user interface.

  • Page 6: Configuring Security Preferences

    SSH sessions, and SNMP. Controlling Remote Administration By default, remote access to an Avaya system through the web (HTTP), SSH, and SNMP is enabled; remote access through a telnet session is disabled. To enable or disable remote access through any of these mechanisms, configure the HTTP, SSH, Telnet, and SNMP preferences in Administrator Preferences : Security : General.

  • Page 7: Setting The User Password

    DHCP, you must enter an IP address (the locally configured IP address if not assigned by a DHCP server), subnet mask (used to partition the IP address into a network and host identifier), and gateway (IP address of the default gateway the system uses). Avaya Video Communications Systems Administrator Guide...

  • Page 8: Configuring Avaya Systems Using Dhcp

    <path> is a one or more URLs separated by a semicolon and that specifies the location to a configuration file. Supported protocols include TFTP, FTP, and HTTP. If the path contains more than one URL, the Avaya system tries the URLs in the order listed and uses the first file that exists.
  • Page 9 Replaced by the assigned IP address. If a machine name or IP address is used alone as a path element, then the following path is substituted: tftp://<name>/#M.cfg;tftp://<name>/#S.cfg where <name> is the IP address or DNS name in the path. Avaya Video Communications Systems Administrator Guide...

  • Page 10: Specifying The Hostname And Domain Name Service (Dns) Servers

    You can also enter the domain names to search when resolving hostnames. Domain Name System (DNS) translates names of network nodes into addresses; specify this preference to use DNS to resolve the hostnames of devices to IP addresses. Avaya Video Communications Systems Administrator Guide...

  • Page 11: Specifying Network Speed

    If you have static virtual local area networks (VLANs) configured in your environment, you can configure your Avaya system to apply a VLAN tag to outgoing packets and only accept incoming tagged packets that have the same VLAN identifier. To enable this feature, navigate to Administrator Preferences : Network : General : VLAN Tag and specify the VLAN identifier of the VLAN to which the system is assigned.

  • Page 12: Restricting Reserved Ports

    Restricting Reserved Ports By default, Avaya systems communicate through TCP and UDP ports in the range 60000 - 64999 for video, voice, presentations, and camera control. Avaya systems use only a small number of these ports during a call. The exact number depends on the number of participants in the call, the protocol used, and the number of ports required for the type (video or voice) of call.

  • Page 13: Configuring Communications Preferences

    Users can share data during a call through a secondary H.239 media channel, typically from a laptop or personal computer that is connected to the appropriate input on the Avaya codec. By default, the presentation function is enabled on an Avaya system. To disable presentations access Administrator Preferences : Communications : General : Presentations.

  • Page 14: Manually Starting A Presentation

    Avaya Video Camera 150, Avaya Video Camera 200, or Avaya Video Camera 100 to the codec and the video input device is not selected as the primary input. The user interface switches the presentation input to this video input and starts the presentation.

  • Page 15: Configuring Sip Settings

    When you select the Register button and press OK, icons appear in the status bar to indicate the status of the registration process with the SIP server. The yellow SIP icon appears when your Avaya system is trying to register with the SIP server. If the registration fails, the red SIP icon appears.

  • Page 16: Manually Setting System Date And Time

    If you reset the system using a remote access method, you must complete the reset from the user interface by navigating the initial configuration screens and pressing OK on the remote control when prompted to save the configuration. Avaya Video Communications Systems Administrator Guide...

  • Page 17: Configuring Call Preferences

    Using the Reset Button on Avaya 1030, Avaya 1050, and Avaya 1040: If you are using an Avaya 1030, Avaya 1050, or Avaya 1040, you can use the reset button without removing power to the system. Press and hold the reset button. The blue LED on the front of the codec changes color or behavior approximately every five seconds until the LED turns solid blue.

  • Page 18: Managing Bandwidth

    1080i or 1080p resolution in Administrator Preferences : Appearance : Displays on Avaya systems that support these resolutions with Avaya Video Camera 200. In this case, the system places the call at 1728 kb/s. The Auto Bandwidth preference addresses how the system responds to packet loss during a call.

  • Page 19: Enabling Telepresence

    Enabling Telepresence You can configure an Avaya system for use in telepresence rooms in which a conference administrator controls calls from a control panel (such as Avaya System Manager or the Call Manager in the web administration interface) and users interact with the system using an attached phone.
  • Page 20 To select a device to serve as the active microphone, navigate to Administrator Preferences : Audio and select a device in the Active Microphone preference. The options that are available for the Active Microphone preference depend on the Avaya system model as follows:...
  • Page 21 Avaya Video Conference Phone 1000 is also connected to the system. The Avaya Video Conference Phone 1000 becomes the active microphone and the LEDs on the Avaya Video MicPod 1000 flash red to indicate an invalid configuration. To stop the LEDs from flashing red, either disconnect the Avaya Video MicPod 1000 or enable audio input from the Avaya Video MicPod 1000 by setting Administrator Preferences : Audio : Active Microphone to Microphone In.

  • Page 22: Configuring Audio In (Line In)

    The Line In Volume preference is not available for selection if the Active Microphone preference is set to a line in option. Two line in connectors are available on Avaya 1050, and Avaya 1040. Use the Line In 1 Association and Line In 2 Association preferences in Administrator Preferences : Audio to select the video input to associate with these inputs.

  • Page 23: Testing Primary Audio Output

    By default, audio in a voice call is sent to the Avaya Video Conference Phone 1000 attached to the Avaya codec. If you want the audio in a voice call to be sent to the line out, set the preference in Administrator Preferences : Audio : Voice Call Audio Output. If Avaya Video Conference Phone 1000 is not connected to the Avaya codec, audio in a voice call is sent to the line out regardless of the preference selected.

  • Page 24: Configuring Video Behaviors

    Administrator Preferences : Video : Video Control : Camera Pan Direction. Select Perceived for the camera to pan left or right from the user’s perspective, when facing the camera. Select Reversed for the camera to pan to the camera’s actual left or right. Avaya Video Communications Systems Administrator Guide...

  • Page 25: Controlling Digital Zoom

    Avaya Video Camera 150 connected to Avaya 1050 and Avaya 1040. Digital zoom is available with Avaya Video Camera 150 only after the camera’s longest focal length with optical zoom has been reached. Camera presets are not supported with Avaya Video Camera 150 while using digital zoom.

  • Page 26: Specifying Primary And Presentation Input Defaults

    Avaya Model Input Priority Avaya 1030 HD Input 1 HD Input 1 (if connected to Avaya Video Camera 200) Avaya 1040 HD Camera 1 (Avaya Video Camera 150 or Avaya Video Camera 100 connected to the port labeled Avaya Camera Only or System Camera Only)

  • Page 27: Customizing Input Device Names

    Avaya 1030 Configuring HD In and DVI-I In If your Avaya system has one or more HD inputs or a DVI-I input on the codec, you may need to adjust the HD Input Type and DVI-I Input Type preferences in Administrator Preferences : Video : Video Control.

  • Page 28: Controlling Video Stretch

    The default is SDI Adapter. If you are using the RS-232 serial port on Avaya 1050 to control the system through the command line interface with a third party device, None appears as the setting for this preference.

  • Page 29: Selecting Priority Of Quality Metrics For Source Video

    You can favor sharpness or motion as a priority for the quality of primary and presentation video that the Avaya system sends to the far end during a call. If you favor sharpness by selecting a smaller number for the Administrator Preferences : Video : Video Quality : Primary Video Motion preference, in lower bandwidth calls the system sends the primary video at a lower frame rate and a higher resolution.

  • Page 30: Populating The Corporate Directory

    Unregistered LDAP preferences are not configured. Registered LDAP preferences are configured. The last attempt by the Avaya system to contact the LDAP server and receive data was successful. Unreachable LDAP preferences are configured, but the LDAP hostname is invalid or the service does not exist.

  • Page 31: Configuring Auto Discovery

    Specify subnet filters (separated by spaces) in the Auto Discovery Subnets preference to identify the subnets to which the Avaya system can send queries and replies. By default, the preference is empty; the system sends queries and replies to other Avaya systems on the local subnet only.

  • Page 32: Configuring Appearance Preferences

    Administrators can also access these preferences in Administrator Preferences : General, Backgrounds, and Layout. Only administrators can hide or show Avaya branding in the user interface and screen saver logo and add or remove custom background images. To hide or show Avaya branding, access Administrator Preferences : Appearance : General : Company Logo.

  • Page 33: Configuring Display Preferences

    Installation Guide for your system model for more information. Note: If a video input device other than an Avaya camera is connected to an HD input or component input on an Avaya system, ensure that the display resolution selected in Administrator Preferences : Appearance : Displays matches the resolution on the input device.

  • Page 34: Using Diagnostics Preferences And Tools

    Diagnostic preferences and tools that are available to all users include high-definition camera preferences, input preferences for devices connected to the codec, and a system reboot option. For information about using these preferences and tools, refer to the Avaya Video Communications Systems User Guide. Administrators can access these preferences and tools through User Preferences or Administrator Preferences : Diagnostics.

  • Page 35: Exclusive Web Administration Features

    Repeatedly change the language that appears in the user interface or the display connected to an Avaya system to a resolution that requires the user interface to be reloaded into memory, for example from 720 to 1080. In this case, memory can become fragmented and not all of the user interface can be reloaded.

  • Page 36: Adding Or Removing Custom Background Images And Colors

    2. Specify a custom color by supplying RGB values or a hexadecimal value. You can also choose a predefined color by clicking one of the color swatches that appears in the color editor. 3. Click Save Changes to save the selection. 4. Click the display to apply the color. Avaya Video Communications Systems Administrator Guide...

  • Page 37: Saving Video Snapshots

    When importing and exporting directory entries from the web administration interface, use a text editor that supports UTF-8 encoding to view or edit the data. Double-byte characters are not supported in directory entries imported using the web administration interface. Avaya Video Communications Systems Administrator Guide...

  • Page 38: Saving And Restoring A System Configuration

    The System Restore feature restores a system configuration using the saved configuration file. Note: Configuration preferences and options vary across Avaya system models and software releases. Restoring a system configuration using a file saved from a different model or software release may produce unexpected results. Avaya recommends that you restore a configuration that was saved from the same system or the same system model and software release.

  • Page 39: Copying Screen Text To The Clipboard

    4. In the web administration interface, navigate to Preferences : System : System Reset. 5. Click System Restore. 6. Click Continue. The Avaya system reboots and a dialog appears indicating that the restore succeeded. Copying Screen Text to the Clipboard The web administration interface supports copying data from most screens to the operating system clipboard.

  • Page 40: Upgrading Your System Software

    1. Access support.avaya.com 2. Click the Download Software button. 3. Enter your serial number (located on the bottom or back of your Avaya system codec and on the System Information page). 4. Click the link for the software version you wish to download.

  • Page 41: Troubleshooting Upgrade Failures

    9, you must first reconfigure your system. Refer to the Installation Guide for your Avaya system model. Troubleshooting Upgrade Failures If attempts to upgrade software for your Avaya system fail, follow these steps: 1. Ensure you have a valid upgrade image. 2. Reboot the system.
  • Page 42 After the image has been copied to the system, the system failed partition to mount the image. This typically occurs if the upgrade image is corrupt or when using an upgrade image for another Avaya product. No permission The system failed to read the upgrade partition.

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