Dell Alienware Area-51 R3 Threadripper Edition Service Manual
Dell Alienware Area-51 R3 Threadripper Edition Service Manual

Dell Alienware Area-51 R3 Threadripper Edition Service Manual

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Alienware Area-51 R3 Threadripper Edition
Service Manual
Regulatory Model: D03X
Regulatory Type: D03X003
November 2021
Rev. A00

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Summary of Contents for Dell Alienware Area-51 R3 Threadripper Edition

  • Page 1 Alienware Area-51 R3 Threadripper Edition Service Manual Regulatory Model: D03X Regulatory Type: D03X003 November 2021 Rev. A00...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Chapter 1: Before working inside your computer.................10 Before you begin ................................10 Safety instructions................................10 Recommended tools................................11 Screw list....................................11 Chapter 2: After working inside your computer...................14 Chapter 3: Technical overview....................... 15 Inside view of your computer............................. 15 Left view..................................15 Right view..................................
  • Page 4 Chapter 12: Replacing the battery case....................28 Procedure................................... 28 Post-requisites..................................28 Chapter 13: Removing the hard drive....................29 Prerequisites..................................29 Procedure................................... 29 Chapter 14: Replacing the hard drive....................31 Procedure.................................... 31 Post-requisites..................................31 Chapter 15: Removing the optical drive....................32 Prerequisites..................................32 Procedure...................................
  • Page 5 Prerequisites..................................44 Procedure................................... 44 Chapter 24: Replacing the drive-bay heat sensor cable..............46 Procedure................................... 46 Post-requisites..................................46 Chapter 25: Removing the memory modules..................47 Prerequisites..................................47 Procedure................................... 47 Chapter 26: Replacing the memory modules..................48 Procedure................................... 48 Post-requisites..................................48 Chapter 27: Removing the graphics card....................49 Prerequisites..................................
  • Page 6 Chapter 35: Removing the coin-cell battery..................61 Prerequisites..................................61 Procedure....................................61 Chapter 36: Replacing the coin-cell battery..................62 Procedure................................... 62 Post-requisites..................................62 Chapter 37: Removing the top fan......................63 Prerequisites..................................63 Procedure................................... 63 Chapter 38: Replacing the top fan......................64 Procedure................................... 64 Post-requisites..................................
  • Page 7 Procedure................................... 75 Post-requisites..................................75 Chapter 47: Removing the processor liquid-cooling assembly............76 Prerequisites..................................76 Procedure................................... 76 Chapter 48: Replacing the processor liquid-cooling assembly............79 Procedure................................... 79 Post-requisites..................................79 Chapter 49: Removing the processor....................80 Prerequisites..................................80 Procedure................................... 80 Chapter 50: Replacing the processor....................82 Procedure...................................
  • Page 8 Chapter 58: Replacing the front bezel....................98 Procedure................................... 98 Post-requisites..................................98 Chapter 59: Removing the optical-drive eject-button board.............. 99 Prerequisites..................................99 Procedure................................... 99 Chapter 60: Replacing the optical-drive eject-button board.............101 Procedure..................................101 Post-requisites...................................101 Chapter 61: Removing the rear bezel....................102 Prerequisites..................................102 Procedure..................................
  • Page 9 Prerequisites..................................117 Procedure..................................117 Chapter 70: Replacing the antenna cables..................120 Procedure..................................120 Post-requisites.................................. 120 Chapter 71: Downloading drivers......................121 Downloading the audio driver............................121 Downloading the graphics driver.............................121 Downloading the USB 3.0 driver.............................121 Downloading the Wi-Fi driver............................122 Downloading the chipset driver............................122 Downloading the network driver.............................122 Chapter 72: BIOS setup program......................
  • Page 10: Chapter 1: Before Working Inside Your Computer

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
  • Page 11: Recommended Tools

    Recommended tools The procedures in this document may require the following tools: ● Philips screwdriver #1 ● Philips screwdriver #2 ● Torx #20 (T20) screwdriver ● Allen screw 2.5 mm ● Flat-head screwdriver ● Plastic scribe Screw list The following table provides the list of screws that are used for securing different components. Table 1.
  • Page 12 Table 1. Screw list (continued) Component Secured to Screw type Quantity Screw image Left AlienFX side-panel Bracket #6-32x6 connector I/O board Chassis #6-32x6 Graphics card (multiple, Chassis #6-32x6 full-length) Graphics-card bracket Chassis #6-32x6 Wireless card Chassis M2x3 Top fan Chassis #6-32x6 Logo board Chassis...
  • Page 13 Table 1. Screw list (continued) Component Secured to Screw type Quantity Screw image Front-handle bar Chassis #6-32x6.5 Bottom-handle bar Chassis #6-32x6.5 Front bezel Chassis #6-32x6 Front bezel Chassis 6-32x5.2 Optical-drive eject- Chassis #6-32x6 button board Rear bezel Chassis #6-32x6 Rear bezel Chassis M3x5 Base panel...
  • Page 14: Chapter 2: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3.
  • Page 15: Chapter 3: Technical Overview

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Inside view of your computer •...
  • Page 16: Right View

    Right view 1. optical drive (ODD) 2. I/O board (IO BRD) 3. drive-bay heat-sensor 4. 2.5-inch drive bracket (HDD4/HDD5) 5. AlienFX side-panel connector 6. rear I/O accessibility lighting batteries 7. 3.5-inch drive bracket (HDD1) 8. 3.5-inch drive bracket (HDD2) 9. 3.5-inch drive bracket (HDD3) System-board components 1.
  • Page 17: I/O-Board Components

    21. PCI-Express fan 1 connector (PCI_FAN1) 22. password reset jumper (PW_CLR) 23. SATA drive connector (HDD _SATA_3_4) 24.SATA drive connector (HDD_SATA_1_2) 25.USB connector (USB3_MB2) 26.USB connector (USB3_MB1) 27. SATA drive connector (SATA6) 28. SATA drive connector (SATA5) 29.Advanced Technology xTended (ATX) power connector (ATX 30.processor liquid-cooling assembly fan connector (MID_FAN1) PWR1) 31.
  • Page 18: Chapter 4: Lifting The Computer

    Lifting the computer Topics: • Procedure Procedure 1. With both hands, hold the handle on top of the computer. 2. Lift the computer. a. handle b. computer...
  • Page 19: Chapter 5: Removing The Stability Foot

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1.
  • Page 20 b. screws (2) c. computer 4. Tilt the computer back to the upright position.
  • Page 21: Chapter 6: Replacing The Stability Foot

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1.
  • Page 22: Chapter 7: Removing The Side Panels

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure NOTE: Make sure that you remove the security cable from the security-cable slot (if applicable).
  • Page 23: Chapter 8: Replacing The Side Panels

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1.
  • Page 24: Chapter 9: Removing The Battery

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 25: Chapter 10: Replacing The Battery

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 26: Chapter 11: Removing The Battery Case

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 27 1. battery-case cable 2. battery-case connector 3. battery case 4. screws (2)
  • Page 28: Chapter 12: Replacing The Battery Case

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 29: Chapter 13: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 30 5. tab 6. hard-drive assembly (HDD1) 5. Remove the four screws (#6-32x3.6) that secure the hard-drive bracket to the hard drive. 6. Slide and remove the hard drive from the hard-drive bracket. NOTE: Repeat step 2 to step 6 to remove any other hard drives (HDD2 and HDD3) installed in your computer. a.
  • Page 31: Chapter 14: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 32: Chapter 15: Removing The Optical Drive

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 33 a. screws (2) b. optical drive c. optical-drive bracket...
  • Page 34: Chapter 16: Replacing The Optical Drive

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 35: Chapter 17: Removing The Right Alienfx Side-Panel Connector

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 36 6. Remove the cable routing through the slot on the bracket and lift the right AlienFX side-panel connector off the bracket. a. screws (2) b. right AlienFX side-panel connector...
  • Page 37: Chapter 18: Replacing The Right Alienfx Side-Panel Connector

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 38: Chapter 19: Removing The Left Alienfx Side-Panel Connector

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 39 a. screw b. left AlienFX side-panel connector assembly 7. Remove the two screws (#6-32x6) that secure the AlienFX side-panel connector to the bracket. 8. Remove the cable routing through the slot on the bracket and lift the left AlienFX side-panel connector off the bracket. a.
  • Page 40: Chapter 20: Replacing The Left Alienfx Side-Panel Connector

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 41: Chapter 21: Removing The I/O Board

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 42 a. I/O board b. screws (5)
  • Page 43: Chapter 22: Replacing The I/O Board

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 44: Chapter 23: Removing The Drive-Bay Heat Sensor Cable

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 45 a. release tab b. drive-bay heat-sensor cable...
  • Page 46: Chapter 24: Replacing The Drive-Bay Heat Sensor Cable

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 47: Chapter 25: Removing The Memory Modules

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 48: Chapter 26: Replacing The Memory Modules

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 49: Chapter 27: Removing The Graphics Card

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 50 1. screw cover 2. screws (2) 3. graphics card 4. power cables (2) 7. Press and hold the securing tab on the graphics-card connector, grasp the card by its top corners, and then ease the card out of the slot. a.
  • Page 51: Chapter 28: Replacing The Graphics Card

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 52: Chapter 29: Removing Multiple Graphics Cards

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 53 a. screw cover b. screws (2) c. power cables (2) 7. Press and hold the securing tab on the card connector, grasp the card by its top corners, and then ease the card out of the card connector. a. graphics card b.
  • Page 54: Chapter 30: Replacing Multiple Graphics Cards

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 55: Chapter 31: Removing The Full-Length Graphics Cards

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 56 7. Press the release tabs on the power-cable connectors to disconnect the power cables from the graphics card. NOTE: The location of the power supply connector (PCIE1, PCIE2 and PCIE3) varies depending on the video card installed. a. screw cover b.
  • Page 57: Chapter 32: Replacing The Full-Length Graphics Cards

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 58: Chapter 33: Removing The Wireless Card

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 59 3. wireless card 4. wireless-card slot...
  • Page 60: Chapter 34: Replacing The Wireless Card

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 61: Chapter 35: Removing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 62: Chapter 36: Replacing The Coin-Cell Battery

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 63: Chapter 37: Removing The Top Fan

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 64: Chapter 38: Replacing The Top Fan

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 65: Chapter 39: Removing The Logo Board

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 66 a. screws (6) b. logo-board bracket c. logo board...
  • Page 67: Chapter 40: Replacing The Logo Board

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 68: Chapter 41: Removing The Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
  • Page 69: Chapter 42: Replacing The Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
  • Page 70: Chapter 43: Removing The Pci Fan

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 71 a. PCI fan b. screws (2) 5. Disconnect the PCI-fan cable and front-bezel heat-sensor cable from their respective connectors on the system board. 6. Remove the PCI fan from the tabs securing it to the chassis. 1. PCI fan 2. front-bezel heat-sensor cable 3.
  • Page 72 a. screws (4) b. fan shroud...
  • Page 73: Chapter 44: Replacing The Pci Fan

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 74: Chapter 45: Removing The Front-Bezel Heat Sensor Cable

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 75: Chapter 46: Replacing The Front-Bezel Heat-Sensor Cable

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 76: Chapter 47: Removing The Processor Liquid-Cooling Assembly

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 77 1. screws (4) 2. processor liquid-cooling assembly fan 3. processor liquid-cooling assembly pump 4. processor liquid-cooling assembly fan cable 6. Slide and lift the processor liquid-cooling assembly fan and processor liquid-cooling assembly pump out of the chassis. a. processor liquid-cooling assembly fan b.
  • Page 78 c. processor liquid-cooling assembly pump...
  • Page 79: Chapter 48: Replacing The Processor Liquid-Cooling Assembly

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 80: Chapter 49: Removing The Processor

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 81 1. screws (3) 2. processor shield 3. release-levers (2) 4. processor slot...
  • Page 82: Chapter 50: Replacing The Processor

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.
  • Page 83: Post-Requisites

    1. processor 2. release-levers (2) 3. processor shield 4. screws (3) Post-requisites 1. Replace the processor liquid-cooling assembly fan. 2. Replace the left and right side-panels. See “Replacing the side panels”. 3. Replace the stability foot.
  • Page 84: Chapter 51: Removing The Power-Supply Unit

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 85 c. screws (4) 4. Lift the power-supply unit cover away from the chassis. a. power-supply unit b. power-supply unit cover 5. Slide the power-supply unit out through the back of the chassis and remove it from the computer. a. chassis b.
  • Page 86: Chapter 52: Replacing The Power-Supply Unit

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 87: Post-Requisites

    Post-requisites 1. Replace the full length graphics cards. 2. Replace the multiple graphics cards. 3. Replace the left and right side-panels. See “Removing the side panels”. 4. Replace the stability foot.
  • Page 88: Chapter 53: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 89 a. screws (9) b. system board 5. Remove the processor.
  • Page 90: Chapter 54: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 91: Chapter 55: Removing The Handle Bars

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 92 a. screws (7) b. rear-handle bar c. chassis 4. Remove the seven screws (#6-32x6.5) that secure the front handle-bar to the left side of the chassis. a. screws (7) b. chassis c. front-handle bar 5. Remove the seven screws (#6-32x6.5) that secure the front handle-bar to the right side of the chassis. 6.
  • Page 93 a. screws (7) b. front-handle bar c. chassis 7. Remove the seven screws (#6-32x6.5) that secure the bottom handle-bar to the left side of the chassis. a. screws (7) b. bottom-handle bar c. chassis 8. Remove the seven screws (#6-32x6.5) that secure the bottom handle-bar to the right side of the chassis. 9.
  • Page 94 a. screws (7) b. chassis c. bottom-handle bar...
  • Page 95: Chapter 56: Replacing The Handle Bars

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 96: Chapter 57: Removing The Front Bezel

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 97 a. chassis b. tabs (2) c. screws (3) 5. Pull the connector downwards and then disconnect the bottom tron light-cables from the front bezel. 6. Pull the connector downwards and then disconnect the top tron light-cables from the front bezel. 7.
  • Page 98: Chapter 58: Replacing The Front Bezel

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 99: Chapter 59: Removing The Optical-Drive Eject-Button Board

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 100 a. chassis b. securing clips 3. Remove the two screws (#6-32x6) that secure the optical-drive eject-button board to the chassis. 4. Remove the optical-drive eject-button board, along with the cable, off the chassis. a. optical-drive eject-button board b. screws (2) c.
  • Page 101: Chapter 60: Replacing The Optical-Drive Eject-Button Board

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 102: Chapter 61: Removing The Rear Bezel

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 103 1. chassis 2. securing clip 3. rear I/O accessibility lighting cable 4. slot 4. Remove the four screws (#6-32x6) that secure the power-supply unit to the back of the chassis. 5. Lift the power-supply unit cover away from the chassis. 6.
  • Page 104 5. routing guides (2) 6. chassis 7. Remove the four screws (#6-32x6) that secure the rear bezel to the top and bottom of the chassis. a. screws (4) b. rear bezel 8. Remove the two screws (M3x5) from inside, that secure the rear bezel to the left side and right side of the chassis. 9.
  • Page 105 c. screws (2) 10. Remove the rear bezel from the chassis and remove the rear I/O accessibility lighting cable from the slot on the chassis. a. rear bezel b. chassis...
  • Page 106: Chapter 62: Replacing The Rear Bezel

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 107: Chapter 63: Removing The Base Panel

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 108 a. tabs (2) b. screws (3) c. chassis 4. Remove the two screws (#6-32x6) from inside, securing the base panel to the right side of the chassis. 5. Release the tabs from inside the chassis on the right side, securing the base panel to the right side of the chassis. a.
  • Page 109 b. tabs (2) c. chassis 6. Remove the base panel from the chassis. a. base panel b. chassis...
  • Page 110: Chapter 64: Replacing The Base Panel

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 111: Chapter 65: Removing The Top Tron-Lighting Cable

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 112 a. chassis b. tape c. top tron-lighting cables...
  • Page 113: Chapter 66: Replacing The Top Tron-Lighting Cable

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 114: Chapter 67: Removing The Bottom Tron-Lighting Cable

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 115 4. Remove the bottom tron-lighting cables from the slot on the chassis. a. top tron-lighting cables b. slot...
  • Page 116: Chapter 68: Replacing The Bottom Tron-Lighting Cable

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 117: Chapter 69: Removing The Antenna Cables

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites •...
  • Page 118 3. Remove the antenna cables from the routing guides on the chassis. a. chassis b. routing guides 4. Remove the antenna cables from the routing guide on the chassis and slide the antenna cable through the slot on the chassis. a.
  • Page 119 1. screws 2. slot 3. chassis 4. antenna cables...
  • Page 120: Chapter 70: Replacing The Antenna Cables

    NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure •...
  • Page 121: Chapter 71: Downloading Drivers

    Downloading the audio driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 122: Downloading The Wi-Fi Driver

    Downloading the Wi-Fi driver 1. Turn on the computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 123: Chapter 72: Bios Setup Program

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can: ● Access System Setup by pressing F2 key ●...
  • Page 124: Entering Bios Setup Program

    1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
  • Page 125 Table 3. System setup options—Main menu (continued) Main Discrete Graphics 2 Displays the second discrete graphics installed on your computer. Discrete Graphics 3 Displays the third discrete graphics installed on your computer. Device Information First HDD Displays the first HDD device information. SATA ODD Displays the SATA ODD device information.
  • Page 126 Table 4. System setup options—Advanced menu (continued) Advanced if the Auto On Time is set to Everyday, Weekdays, or Selected Days. Default: Disabled. Numlock Key Enable or disable Numlock. Default: Enable Numlock. Table 5. System setup options—OC menu AMD CPU Allows you to set OC mode and Custom Pstate0 for the CPU.
  • Page 127: System And Setup Password

    Table 7. System setup options—Boot menu Boot Boot Configuration Wait for ‘F1’ If Error Allows you to enable or disable the F1 screen. Default: All, but KB. Secure Boot Control Allows you to enable or disable the secure boot control. Default: Disabled.
  • Page 128: Assigning A System Password And Setup Password

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. 1. Lay the chassis on the left side. 2. Remove the stability foot 3.
  • Page 129: Clearing Cmos Settings

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The computer must be disconnected from the electrical outlet to clear the CMOS setting.
  • Page 130: Chapter 73: Troubleshooting

    4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu.
  • Page 131: Running The Supportassist Pre-Boot System Performance Check

    Running the SupportAssist Pre-Boot System Performance Check 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.
  • Page 132: Chapter 74: Getting Help And Contacting Alienware

    You can get information and help on Alienware products and services using these online self-help resources: Table 10. Alienware products and online self-help resources Information about Alienware products and services www.alienware.com Dell Help & Support app Get started app Get started app Accessing help In Windows search, type Help and Support, and press Enter.

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