KVH Industries TracPhone V11 HTS User Manual page 7

TracPhone V11-HTS User's Guide
iv
Preventing Automatic Updates .............................................102
Disabling Automatic File Backup and Synchronization ........102
Firewall Protection ...............................................................103
Web Browser Settings ..........................................................103
Data-Intensive Applications..................................................104
Mobile Websites ...................................................................104
Disabling Wi-Fi Access on Mobile Devices...........................104
Email Best Practices.............................................................105
CommBox Features........................................................................106
Accessing the CommBox Web Interface...............................107
KVH Link Content Services.............................................................108
Accessing KVH Link Content.................................................109
Accessing KVH Link Documentation.....................................111
9 Troubleshooting
Initial Steps for Any Problem .........................................................115
Troubleshooting a Voice Problem ..................................................117
Troubleshooting a Data Problem....................................................119
Error and Warning Messages.........................................................121
Status Information .........................................................................129
Status Information on the Web Interface..............................129
Status Information on the ICM Front Panel LCD ...................135
LED Indicators................................................................................139
System Logs ..................................................................................141
Operational Log ....................................................................141
Event Log..............................................................................142
Equipment ID Numbers ..................................................................143
Software Versions..........................................................................144