KVH Industries TracPhone V11 HTS User Manual page 134

TracPhone V11-HTS User's Guide
Troubleshooting
140
ANTENNA Light
The table below explains what the ANTENNA light indicates.
Light is... Indicates
Off Off
Green Tracking
Green, Searching
flashing
Orange Warning
Red Error
MODEM Light
The table below explains what the MODEM light indicates.
Light is... Indicates
Off Off
Green Online
Green, Initializing
flashing
Orange Offline
Red No comms
Red, No comms
flashing
Description
No power input to the antenna
Antenna is tracking a satellite
Antenna is searching for a satellite,
waiting for modem communications,
or processing a software update
Check front panel LCD or web
interface for warning message (see
"Error and Warning Messages" on
page 121 for details)
Check front panel LCD or web
interface for error message (see
and Warning Messages" on page 121
for details)
Description
The ICM's built-in modem is powered
off
Modem is logged into the mini-VSAT
Broadband service
Modem is communicating with the
antenna, but it is not yet online
Modem has logged out of the mini-
VSAT Broadband service
ICM lost communications with its
built-in modem; check jumper cable
on ICM rear panel
Modem is not communicating with
the ICM, but wiring is OK
"Error