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USER MANUAL
ENGLISH
Helix S5000 10° IP65
V1
Product code: 43724
Firmware version: 2.6
Highlite International B.V. – Vestastraat 2 – 6468 EX – Kerkrade – the Netherlands

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Summary of Contents for SHOWTEC Helix S5000 10 IP65

  • Page 1 USER MANUAL ENGLISH Helix S5000 10° IP65 Product code: 43724 Firmware version: 2.6 Highlite International B.V. – Vestastraat 2 – 6468 EX – Kerkrade – the Netherlands...
  • Page 2 Helix S5000 10° IP65 Preface Thank you for purchasing this Showtec product. The purpose of this user manual is to provide instructions for the correct and safe use of this product. Keep the user manual for future reference as it is an integral part of the product. The user manual shall be stored at an easily accessible location.
  • Page 3: Table Of Contents

    Helix S5000 10° IP65 Table of contents Introduction ................................4 1.1. Before Using the Product ..........................4 1.2. Intended Use ............................... 4 1.3. Product Lifespan ..............................4 1.4. LEDs Lifespan ............................... 5 1.5. Text Conventions ..............................5 1.6. Symbols and Signal Words ..........................5 1.7.
  • Page 4 Helix S5000 10° IP65 6.6.1.1. DMX Address ............................32 6.6.1.2. DMX Channels ............................33 6.6.1.3. DMX Signal ............................33 6.6.1.4. CRMX Unlock ............................33 6.6.2. Manual Mode .............................34 6.6.3. Auto Mode ..............................34 6.6.4. Built-in Programs Mode ..........................35 6.6.4.1. Program 01 / Static Colors ........................35 6.6.4.2.
  • Page 5: Introduction

    After unpacking, check the contents of the box. If any parts are missing or damaged, contact your Highlite International dealer. Your shipment includes: ● Showtec Helix S5000 10° IP65 ● Schuko to Neutrik PowerCON True1 power cable (1,5 m) ●...
  • Page 6: Leds Lifespan

    Helix S5000 10° IP65 1.4. LEDs Lifespan The light output of the LEDs gradually decreases over time (lumen depreciation). High operating temperatures contribute to this process. You can extend the lifespan of the LEDs by providing adequate ventilation and operating the LEDs at the lowest possible brightness. 1.5.
  • Page 7: Safety

    Helix S5000 10° IP65 Minimum distance from lighted objects. Replace any cracked protective shield. Caution: Risk of electric shock. Do not open. Caution: To reduce the risk of electrical shock, do not remove cover. No user- serviceable parts inside. Refer servicing to qualified personnel. Safety Important Read and follow the instructions in this user manual before installing, operating or...
  • Page 8 Helix S5000 10° IP65 ● Do not let the power cable come into contact with other cables. Handle the power cable and all connections with the mains with caution. ● Do not modify, bend, mechanically strain, put pressure on, pull or heat up the power cable. ●...
  • Page 9 Helix S5000 10° IP65 ● If the device is dropped or struck, disconnect the device from the electrical power supply immediately. ● If the device is exposed to extreme temperature variations (e.g. after transportation), do not switch it on immediately. Let the device reach room temperature before switching it on, otherwise it may be damaged by the formed condensation.
  • Page 10: Requirements For The User

    Helix S5000 10° IP65 2.2. Requirements for the User This product may be used by ordinary persons. Maintenance may be carried by ordinary persons. Installation and service shall be carried out only by instructed or skilled persons. Contact your Highlite International dealer for more information.
  • Page 11: Description Of The Device

    Helix S5000 10° IP65 Description of the Device The Showtec Helix S5000 is a 40x 10 W RGBW LED washer with IP65 rating, The device can be controlled via CRMX (wireless), DMX and Master/Slave in Manual and Auto-run mode with many built-in programs.
  • Page 12: Product Specifications

    Helix S5000 10° IP65 3.3. Product Specifications Model: Helix S5000 10° IP65 Electrical: Input voltage: 100–240 V AC, 50/60 Hz Power consumption: 415 W Physical: Dimensions: 530 x 125 x 330 mm (L x W x H) Weight: 11,5 kg Optics: Light source: 40 x Prolight Opto RGBW 4-in-1 10 W LEDs...
  • Page 13: Dimensions

    Helix S5000 10° IP65 3.4. Dimensions Fig. 04 3.5. Optional Accessories The device is delivered without a barndoor, beamshaper or tophat. There are several accessories for this device: ● Product code: 43726 – Barndoor for Helix S5000 Q4 ● Product code: 43727 –...
  • Page 14: Installation

    Helix S5000 10° IP65 Installation 4.1. Safety Instructions for Installation WARNING Incorrect installation can cause serious injuries and damage of property. If trussing systems are used, installation must be carried out only by instructed or skilled persons. Follow all applicable European, national and local safety regulations concerning rigging and trussing. Personal Protective Equipment During installation and rigging wear personal protective equipment in compliance with the national and site-specific regulations.
  • Page 15: Installing The Beamshapers (43727/43728/43729)

    Helix S5000 10° IP65 4.4. Installing the Beamshapers (43727/43728/43729) You can attach a beamshaper to the device. To install the beamshaper to the device: 01) Put the beamshaper on the lens of the device. The beamshaper is equipped with multiple magnets which keep it firmly in position.
  • Page 16: Installing The Barndoor (43726)

    Helix S5000 10° IP65 4.5. Installing the Barndoor (43726) You can attach a barndoor to the device. To install the barndoor to the device: 01) Pull both spring-loaded locking pins on the barndoor, to unlock on the spring-loaded locking mechanism. Fig.
  • Page 17 Helix S5000 10° IP65 04) Release both pins of the locking mechanism to lock the barndoor in position. 05) Make sure that the pins of the locking mechanism are firmly locked in the openings on the sides of the device. For extra safety, use a safety cable to connect the barndoor to the device. Fig.
  • Page 18: Installing The Tophat (43730)

    Helix S5000 10° IP65 4.6. Installing the Tophat (43730) You can attach a tophat to the device. To install the tophat to the device: 01) Pull both spring-loaded locking pins on the tophat, to unlock on the spring-loaded locking mechanism. Fig.
  • Page 19 Helix S5000 10° IP65 04) Release both pins of the locking mechanism to lock the tophat in position. 05) Make sure that the pins of the locking mechanism are firmly locked in the openings on the sides of the device. For extra safety, use a safety cable to connect the tophat to the device. Fig.
  • Page 20: Rigging

    Helix S5000 10° IP65 4.7. Rigging The device can be positioned on a flat surface (see Fig. 12) or mounted to a truss or other rigging structure in any orientation. Make sure that all loads are within the pre-determined limits of the supporting structure.
  • Page 21: Angle Adjustment

    Helix S5000 10° IP65 4.7.1. Angle Adjustment You can adjust the angle of the device with the 2 adjustment screws (08). 01) Turn the adjustment screws (08) counterclockwise to release them. 02) Tilt the device at the desired angle (see Fig. 13). 03) Turn the adjustment screws (08) clockwise to tighten them.
  • Page 22: Connecting To Power Supply

    Helix S5000 10° IP65 4.8. Connecting to Power Supply DANGER Electric shock caused by short-circuit The device accepts AC mains power at 100–240 V and 50/60 Hz. Do not supply power at any other voltage or frequency to the device. This device falls under IEC protection class I.
  • Page 23: Setup

    Helix S5000 10° IP65 Setup 5.1. Warnings and Precautions DANGER Electric shock caused by short-circuit This device is IP65 rated. ● Do not expose the device to conditions that exceed the rated IP class conditions. ● Keep the connectors sealed with the rubber caps when the connectors are not in use. ●...
  • Page 24: Dmx Cables

    Helix S5000 10° IP65 5.3.2. DMX Cables Shielded twisted-pair cables with 5-pin XLR connectors must be used for reliable DMX connection. You can purchase DMX cables directly from your Highlite International dealer or make your own cables. If you use 5-pin XLR audio cables for DMX data transmission, this may lead to signal degradation and unreliable operation of the DMX network.
  • Page 25: Dmx Linking

    Helix S5000 10° IP65 5.3.4. DMX Linking To connect multiple devices on one DMX data link, follow the steps below: Use a 5-pin DMX cable to connect the DMX OUT connector of the lighting controller to the DMX IN connector of the first device. 02) Connect the first device’s DMX OUT connector to the second device’s DMX IN connector with a 5-pin DMX cable.
  • Page 26: Multiple Helixes (Wireless Dmx Control)

    Helix S5000 10° IP65 Multiple Helixes (Wireless DMX Control) You can use the Helix in a wireless DMX setup. Make sure the device is operating in wireless DMX mode, which can be set in the main menu (see 6.6.1.3. DMX Signal on page 33 for more information). LumenRadio 2.4GHz Wireless Communication Module Communication distance: depending on the transmitting power or transmitter module...
  • Page 27: Connect The Helix To The Wireless Dmx Signal Transmitter

    Helix S5000 10° IP65 Connect the Helix to the Wireless DMX Signal Transmitter The Helix cannot actively match a random wireless signal transmitter. To pair the Helix with the wireless signal transmitter, please check the manual of the wireless signal transmitter you use.
  • Page 28: Setup Example 2

    Helix S5000 10° IP65 Setup Example 2 Connect the Helix to the wireless DMX signal transmitter The Helix S5000 10° IP65 cannot actively search for wireless signal transmitters. To pair the Helix with the wireless signal transmitter, please check the manual of the wireless signal transmitter you use.
  • Page 29: Operation

    Helix S5000 10° IP65 Operation 6.1. Safety Instructions for Operation Attention This device must be used only for the purposes it is designed for. This device is intended for professional use as an outdoor spot. It is not suitable for households and for general lighting.
  • Page 30: Control Panel

    Helix S5000 10° IP65 To operate the device with a DMX controller: 01) Select DMX or CRMX mode in the DMX menu. See 6.6.1.3. DMX Signal on page 33 for more information. Set the DMX starting address of the device in the DMX Address menu. See 6.6.1.1. DMX Address on page 32 for more information.
  • Page 31: Menu Overview

    Helix S5000 10° IP65 6.5. Menu Overview Product code: 43724...
  • Page 32 Helix S5000 10° IP65 Product code: 43724...
  • Page 33: Main Menu Options

    Helix S5000 10° IP65 6.6. Main Menu Options The main menu has the following options: Press the UP/DOWN buttons to navigate through the main menu. 02) Press the SET button to open the submenus. 6.6.1. DMX Settings In this menu you can set the DMX address, select the desired DMX mode and activate/deactivate the wireless DMX.
  • Page 34: Dmx Channels

    Helix S5000 10° IP65 6.6.1.2. DMX Channels In this menu you can set the desired DMX channel mode. 01) Press the UP/DOWN buttons to set the desired DMX channel mode. Select one of the 5 options: ● 4 channels ● 6 channels ●...
  • Page 35: Manual Mode

    Helix S5000 10° IP65 6.6.2. Manual Mode In this menu you can manually set the desired color. Press the UP/DOWN buttons to select the parameter. Press the SET button to confirm the selection and open the submenu. Press the UP/DOWN buttons to increase/decrease the values: ●...
  • Page 36: Built-In Programs Mode

    Helix S5000 10° IP65 6.6.4. Built-in Programs Mode In this menu you can set the built-in auto programs. Press the UP/DOWN buttons to select one of the following options. The selection range is Program 01– Program 16: ● Program 01 You can select one of the static colors.
  • Page 37: Slave Mode

    Helix S5000 10° IP65 6.6.5. Slave Mode In this menu you can set the slave mode of the device. 01) Press the UP/DOWN buttons to select one of the following 2 options: 02) Press the SET button to confirm your choice. ●...
  • Page 38: Curves Select

    Helix S5000 10° IP65 6.6.6.1. Curves Select In this menu you can set dimming curves. 01) Press the UP/DOWN buttons to set the desired dimming curve. Select one of the 4 options: ● Linear ● Square Law ● Inv Square Law ●...
  • Page 39: Dimmer Speed

    Helix S5000 10° IP65 6.6.6.2. Dimmer Speed In this menu you can set the dimming speed. 01) Press the UP/DOWN buttons to set the desired dimming speed. Select one of the 2 options: ● Fast: Output will follow DMX dimmer value directly ●...
  • Page 40: Pwm Frequency

    Helix S5000 10° IP65 6.6.6.6. PWM Frequency In this menu you can set the time which needs to pass before the display turns off, when no buttons are pressed. 01) Press the UP/DOWN buttons to select 5s, 10s, 20s, 30s or ON (display continuously on). 02) Press the SET button to confirm your choice.
  • Page 41: Lock

    Helix S5000 10° IP65 6.6.6.9. Lock In this menu you can set the safety lock, restricting access to the main menu. 01) Press the UP/DOWN buttons to set the desired safety lock. Choose one of the 2 options: ● ON: When no button is pressed within 30 seconds, the device’s main menu will be locked. To unlock it, press and hold down the MODE and SET buttons for 3 seconds.
  • Page 42: Factory Reset

    Helix S5000 10° IP65 6.6.6.12. Factory Reset In this menu you can restore the default factory settings of the device. 01) Press the UP/DOWN buttons to select one of the 2 options: ● YES: Restore to factory default settings ● NO: Keep current settings, no factory reset.
  • Page 43: Dmx Channels

    Helix S5000 10° IP65 6.7. DMX Channels 6.7.1. 4 channels, 6 channels 4 CH 6 CH Function Value Setting Master Dimmer 000–255 From low to high intensity (0–100 %) 000–255 From low to high intensity (0–100 %) Green 000–255 From low to high intensity (0–100 %) Blue 000–255 From low to high intensity (0–100 %)
  • Page 44 Helix S5000 10° IP65 8 CH Function Value Setting 216–225 Section flow 2 226–235 Section flow 3 236–245 Section flow 4 246–255 Section flow 5 Color switch/flow speed 000–255 From slow to fast (0–100 %) CH6 must be set between 6-255 000–010 No function 011–016...
  • Page 45: Channels, 24 Channels

    Helix S5000 10° IP65 8 CH Function Value Setting 000–010 No function Strobe 011–255 Strobe flash frequency, from OFF to highest ONLY when 6.6.6.11. Strobe Mode is set to LINEAR frequency Note: Make sure that the Master Dimmer channel is open in order to see the light output. 6.7.3.
  • Page 46 Helix S5000 10° IP65 071–076 JAS Green 077–082 Fern Green 083–088 Moss Green 089–094 Primary Green 095–100 Dark Green 101–106 Green 107–112 Medium Blue Green 113–118 Light Blue 119–124 Lighter Blue 125–130 Steel Blue 131–136 ½ CT Blue 137–142 Full CT Blue 143–148 State Blue 149–154...
  • Page 47 Helix S5000 10° IP65 Red (section 1) 000–255 From low to high intensity (0–100 %) Green (section 1) 000–255 From low to high intensity (0–100 %) Blue (section 1) 000–255 From low to high intensity (0–100 %) White (section 1) 000–255 From low to high intensity (0–100 %) Red (section 2)
  • Page 48: Rdm Information

    RDM Information This device supports RDM. Refer to 6.8.2. Supported RDM PIDs (Parameter IDs) for more information. 6.8.1. RDM Details ● Responder: 29B4:035xxxxx ● Manufacturer's ID: Showtec (Highlite International B.V.) ● Manufacturer Label: Showtec ● Model Description: Helix S5000 ●...
  • Page 49: Troubleshooting

    Helix S5000 10° IP65 Troubleshooting This troubleshooting guide contains solutions to problems which can be carried out by an ordinary person. The device does not contain user-serviceable parts. Unauthorized modifications to the device will render the warranty void. Such modifications may result in injuries and material damage.
  • Page 50: Maintenance

    Helix S5000 10° IP65 Maintenance 8.1. Safety Instructions for Maintenance DANGER Electric shock caused by dangerous voltage inside Disconnect power supply before servicing or cleaning. 8.2. Preventive Maintenance Attention Before each use, examine the device visually for any defects. Make sure that: ●...
  • Page 51: Draining Condensation Water

    Helix S5000 10° IP65 8.2.2. Draining Condensation Water The Helix S5000 10° IP65 is IP65 rated. The device can resist water jets. If the device is exposed to extreme humid conditions during servicing, condensation may collect inside the device. This can happen also during transportation, if the device is exposed to extreme temperature variations.
  • Page 52: Deinstallation, Transportation And Storage

    Helix S5000 10° IP65 Deinstallation, Transportation and Storage 9.1. Instructions for Deinstallation WARNING Incorrect deinstallation can cause serious injuries and damage of property. ● Let the device cool down before dismounting. ● Disconnect power supply before deinstallation. ● Always observe the national and site-specific regulations during deinstallation and derigging of the device.
  • Page 53 Helix S5000 10° IP65 Product code: 43724...
  • Page 54 Helix S5000 10° IP65 Product code: 43724...
  • Page 55 Helix S5000 10° IP65 Product code: 43724...
  • Page 56 ©2023 Showtec...

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