Oracle MICROS 820 Setup Manual page 51

Table 12-1 (Cont.) Basic Troubleshooting
Problem
The workstation does
not connect to the Local
Area Network.
Possible Causes
The network cable is not
connected.
The workstation is
connected to an inactive
or improperly
configured LAN port.
Basic Troubleshooting
Solution
For configurations without the Peripheral
Expansion Module:
• Verify the Ethernet adapter cable for
Oracle MICROS Workstation 8 Series is
connected to the Network port on the
Workstation 820.
• Verify an Ethernet cable is securely
connected to the Ethernet adapter
cable for Oracle MICROS Workstation 8
Series and that the Ethernet cable is
connected to an active Ethernet outlet/
port.
For configurations with the Peripheral
Expansion Module:
• Verify an Ethernet cable is connected
to the Network port on the Peripheral
Expansion Module and connected to
an active Ethernet outlet/port.
Chapter 12
12-2