Troubleshooting Measurements - Masimo Opioid Halo User Manual

Troubleshooting Measurements

The following section lists possible measurement symptoms, potential causes, and next steps. For more
information, see Safety Information on page 9.
Symptom Potential Causes
• Incorrect placement of
Difficulty
obtaining a
• Misalignment of sensor
reading.
• Low perfusion (blood flow).
• Excessive user motion.
• Excessive ambient or
• Low battery/Home Medical
• Measurement may still be
Measurement
values displayed
as dashes. • Incorrect placement of
• No Connection to Masimo
• Sensor is damaged, not
• Incorrect placement of
Unexpected or
unlikely
measurement • Low signal quality.
values
sensor on user.
components.
strobing light.
Hub not plugged into AC
power supply.
in progress.
sensor on user.
SafetyNet Alert Cloud.
functioning or has a dead
battery.
sensor on user.
Next Steps
• Check the placement and alignment of the sensor
on the hand. Re-apply sensor or move to a
different location.
• Allow time for the parameter measurement to
stabilize.
• Check if blood flow to the sensor location is
restricted. Warm the hand where the sensor is
placed.
• Minimize or eliminate motion at the monitoring
location.
• Shield the sensor from excessive or strobing light.
• Replace sensor.
• Contact Masimo Customer Support. See
Contacting Masimo on page 64.
• Allow time for the parameter measurement to
stabilize.
• Check the placement of the sensor on the hand.
Re-apply sensor or move to a different location.
• Check if blood flow to the sensor location is
restricted.
• Replace sensor.
• Contact Masimo Customer Support. See
Contacting Masimo on page 64.
• Check the placement of the sensor on the hand.
Re-apply sensor or move to a different location.
• Move the sensor to a location on the user's body
with stronger blood flow. Warm the hand where
the sensor is placed.
• Contact Masimo Customer Support. See
Contacting Masimo on page 64.
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