Maintenance & Troubleshooting - Exerpeutic EXERWORK 2000i Owner's Manual

MAINTENANCE & TROUBLESHOOTING
MAINTENANCE
Cleaning
The bike can be cleaned with a soft cloth and a mild detergent. Do not use abrasives or solvents
on the plastic parts. Be sure to wipe your perspiration off the bike after each use. Be careful to not
get excessive moisture on the console display panel as this may cause an electrical hazard or the
electronics to fail. Keep the bike, specifically the console, out of direct sunlight to prevent screen
damage. Inspect all of the assembly bolts and the pedals on the machine for proper tightness
every week.
Storage
Store the bike in a clean and dry environment away from pets and children.
TROUBLESHOOTING
PROBLEM: There is no display on the console.
SOLUTION: Check if the power adapter is correctly positioned and the plug is in contact with the
wall outlet.
SOLUTION: Verify the wires that come from the console are properly connected to the wires that
come from the front post.
SOLUTION: Check if there is any damage to the metal prongs of the cables. This may cause the
console to not function correctly. See the images below.
CORRECT
INCORRECT
PROBLEM: The bike makes a squeaking noise when in use.
SOLUTION: The bolts and nuts may be loose on the bike. Inspect all of the bolts and tighten any
loose bolts and nuts.
SOLUTION: Loosen then retighten the Seat Adjustment to remove possible buildup that might
cause the squeaky noises.
PROBLEM: The console is not pairing with the MyCloudFitness APP.
SOLUTION: Make sure you are using the MyCloudFitness APP. There is a MCF Plus APP that
is used with our other health tracking devices, but MCF Plus does NOT work with this exercise
equipment.
SOLUTION: Shut down and restart the APP. Verify the bluetooth attenna on your smart device is
turned on.Restart the console by holding the START/STOP button for 4 seconds. Try connecting
again.
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